New App Takes Unique Approach to Blocking Robocalls - podcast episode cover

New App Takes Unique Approach to Blocking Robocalls

May 17, 201942 min
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Episode description

A review of the OnePlus 7 Pro smartphone; iPhone 7 recall; first ever 1 terabyte MicroSD card; Uber launches a "quiet mode" and faster pickups at airports; DJI's Osmo Action camera is great for vlogging; ibi Photo backup device; Apple's TV app gets a makeover; a new app takes an AI approach to robocalls; emails and callers talk about a business scam involving Google, finding the best home computer, switching to Spectrum Mobile and cutting down on robocalls.
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101 Handy Tech Tips for the iPhone
https://www.amazon.com/101-Handy-Tech-Tips-iPhone/dp/1731457944

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Transcript

Speaker 1

Apple TV gets a big update. Uber takes two of my ideas to heart. There's a new action cam that's perfect for vlogging. Plus your questions, what's going on? I'm Rich Demiro. This is Rich on Tech, the podcast where I talk about this stuff I think you should know about in the tech world. Plus I answer your tech questions. Joining me as always is producer Megan.

Speaker 2

Hello, how are you.

Speaker 1

I am fantastic. Just got back from New York and I was there for the big launch of this phone that we're gonna talk about in just a moment. But I will tell you one thing. I will never fly Basic Economy again. Never, because here's the thing. I knew it was bad, but I never knew just how bad. And I know it sounds braddy to do this, but you know, when you fly a lot, you want to like have things kind of easy, but Basic Economy basically strips away all of your rights as a human being.

So you literally number one, your boarding pass is a totally different color. It's like bright fluorescent. I think it was orange. Like do not Like you're letting this person on the plane, but they can't bring a bag, they don't get to check on their they don't get to like select their seat. I was surprised they gave me pretzels if you water or yeah, they did, which was surprising.

I thought I was like gonna be excluded from all that. Yeah. Yeah, So anyway, I survived, but I will say there was no leg room and when the person in front of me reclined their seat, I literally thought it was gonna crush my I thought my knee, my knee was broken because it was that bad. Oh wow, But it was all worth it. No, it's okay, it's all It was all worth it because guess what, Megan, I got to go to the launch of the one plus seven Pro.

This is a new smartphone that I've been using for the past couple of weeks, and I will tell you it is the new Android phone to beat. Now you hear me say that a lot, because you know, we had the Samsung, we have the Pixel, but this is a it's kind of a quasi flagship because it's not as like it's just a fantastic phone. Let me go over some of the specs on this thing. So number one, it's got a giant display. It's got a six point six have an inch display with a ninety megahurtz refresh rate.

Now I don't even know what that means, ninety hertz refresh rate, but it looks really good. So apparently most phones are sixty, this one's ninety. It also has HDR ten and ten plus, which means that everything looks really good on the screen. Now, personally, they really talked up this screen, but I don't think it looks better than the Samsung, which is odd. Like, I still the screen is great, but I still think the Samsung screen looks better.

I think this is a better phone. Bottom line, if you are, if you're thinking of getting a Samsung device, look at the one plus seven Pro because it's better. It's got a great great in the hands. It's a big device, but it feels great in the hand. It's got a nice fast processor. It's got up to twelve gigs of memory like RAM, which means it's really fast, like most phones have like two to four to six maybe Okay, so this is a lot more wow. And then it also has three cameras. It's got a forty

eight megapixel camera. It's got a wide angle. It's got three on the back, so it's got a wide angle. It's got a telephoto which is three times zoom, which I've been having a lot of puhne with because you can kind of zoom in really close on things. And then it has an ultra wide. The ultra wide is kind of like the worst of the three. It's it's kind of it doesn't look that good, but it still is nice to have. It's really fun to have. Actually.

It also has great haptic feedback, so when you're actually pressing on the screen, you feel like the vibration like an iPhone. Not as good as iPhone because no phone is, but it's still pretty darn good feature. Yeah, the iPhone does that the best. Like the iPhone really does have the best haptic which is basically that's a fancy word for like how it kind of vibrates when you touch the screen or when you do something like if you're scrolling through a list or something like, you know, you

just feel that tactile kind of movement. Yeah, that feedback response. This thing also charges really fast, Like I don't even have a charger next to my bed anymore, because I just charge in the morning when I, you know, get up, and then I charge like before I go out again in the afternoon. Or in my car for a little bit. It's that fast for charging. Let's see. So the cameras are good, but they're not like amazing, Like it's not like, oh my god, it's not pixel quality camera or even

iPhone i'd say, but it's still pretty darn good. Like I've been very happy with this device. And for the price, that's the best part. It starts at six sixty nine, which most flagship phones start at like one thousand dollars. Yeah, So my advice at this point, if you're thinking of going Samsung or anything else and you've got like, you know, seven hundred eight hundred dollars to spare, like if that's how much your budget is, definitely check out this phone.

If you are trying to spend a lot less, like let's say four hundred three hundred, go with the Pixel three A.

Speaker 3

Right.

Speaker 1

So those are my top two. And if your iPhone, just stick with iPhone. I mean, I'm not trying to switch you for iPhone because I know, believe me, if you're in that ecosystem, you'll love the iPhone.

Speaker 2

But didn't you meet someone that is going to make the switch? That was there?

Speaker 1

She said she was in our story. We met this woman who said she was so impressed with the phone she was gonna make the switch. I don't know who knows, but who knows? The people say stuff on camera and then you know, you never know if they really mean it. All right, Megan, do you have something for me? Yes?

Speaker 2

Can we can?

Speaker 4

We?

Speaker 1

Oh the sound? Okay, let me see here. There we go, Producer Megan with our first question.

Speaker 4

Okay, So our first question is from Christina h. And it's in regards to buying a home computer. She says, Hey, rich, my name is Christina, and I'm looking for a home computer for my house and I would like to know what your best input on a cheap one for me is.

Speaker 2

Can you please help me? Thanks?

Speaker 1

Best computer for your So I have two recommendations here, Christina. Number one is if you're looking for Mac, I love the iMac. I think that's the best kind of home computer. It's a desktop. You get a lot for your money. My only advice if you're doing that, do not get the one that sells for eleven hundred dollars, the cheapest one. It's like one ninety nine. Don't get that one. That one's really bad. But the next one up that sells for twelve ninety nine. Get that one, and that will

be fantastic. It's got a bigger hard drive, it's got a better processor. Everything's better about it. But see a lot of these companies, these tech companies play pricing games with people, especially Apple, because what they do is you see that eleven hundred dollars model and you're like, oh cool, I don't want to spend more than that, Like that's perfect. But what they're not telling you is like for an extra one hundred, two hundred dollars, you can get a

way better system. And so to me, the way I think of it is it's like running a race. It's like if someone asked you to run five miles, you'd be like, all right, fine, I can do that. But if someone's like, okay, can you run seven, You're like, no, no,

that's crazy. Well that's only two more miles than you are going to run, right, So that's the way I think about when you're spending money on these gadgets, Like if you're going to go the eight hundred dollars for a phone, spend the extra nine hundred to get the better memory, which is like usually triple the amount. So my other advice Christina is to go to Costco and usually Costco has two all in one desktops that are basically from some company, usually HP or something like that,

that are a fantastic value. They're usually around five hundred dollars, but if you bought them anywhere else, they'd be a lot more expensive. So that's my advice is to look at the iMac or look at Costco, and I think you'll find something you like there. So yeah, that's that's a very common question. I get Apple TV, by the way, this week got a big update, and it's not really just Apple TV. It's the Apple TV app. And I know it's very confusing because it's okay, let me rephrase that,

it's Apple's TV app. So I don't know why they came up with this naming convention, but it's really confusing and not very good. But the TV app is the app you have on your iPhone that says TV, right, it's like the one have you ever used it? Probably not,

no one has. So it's also on your iPad, and it's also on your Apple TV if you have one, So if you have any of those three devices, Basically what they did this week is they came out with a major refresh to this TV app that now brings in a whole bunch of content from all the places you subscribe to. So it used to do that, but now they're doing it in a bigger way because now you can actually subscribe to things like HBO, Stars, Showtime, Smithsonian, Epics,

Taste Made, and more right through that app. So let's say you open up the TV app, you see an HBO show you want to watch. You can subscribe to it right through Apple, so you don't have to like put in your credit card or anything separate. You can do it right through Apple, and you can also cancel through Apple. Now, the benefit of this is that when you go on the TV app, it shows you recommendations

based on kind of your viewing history and preferences. So theoretically, what Apple's trying to do here is they're trying to build an ecosystem where you only have to go to one app to get all your stuff right right now, what do you do you bop around between Hulu and Netflix and all these different you know, cable company apps, you know, like a Bravo app or an ESPN app. Apple's ideas to have everything in one place so that you can just literally go on that screen see everything

that's available to you for the money you're paying. Is it working No, because Netflix is not on board, Hulu is not on board, and in the future they will have CBS All Access and MTV hits. I mean, he doesn't want to watch stuff from MTV hits, like, come on, what are we in like the nineties here? So that's the big update. It is cool. I like what they've done because you can start watching a show on your TV and finish it on your iPad and it kind of like synks, which is kind of cool.

Speaker 2

I like that.

Speaker 1

Plus they have offline, so if you have HBO you want to watch Game of Thrones on the plane, you can finally do that if you're a subscriber through Apple.

Speaker 2

I don't know if I want to watch Game of Thrones anymore.

Speaker 1

No, Oh, you're done. I don't watch it, so I don't know, but you're you're over it.

Speaker 2

No, it's just got really sad this past week. But that's another conversation.

Speaker 1

Well, I don't know anything about it, but I know people. It's over anyway, right, isn't there like one EPISO? So it doesn't matter. It's a moot point.

Speaker 2

Yeah.

Speaker 1

The other thing that you can do if you have a Samsung TV, you now have this app on your TV as well. So if you have a twenty eighteen or twenty nineteen Samsung TV definitely connected to Wi Fi, get the latest software update and you now have the Apple TV app on your TV, which is kind of cool because you can access all your iTunes stuff and and also get some of these cool features inside your Samsung TV. It is coming to Visio LG and uh,

let's see Sony. Never mind, it's only coming. That's confusing, you know what.

Speaker 2

Certain TVs.

Speaker 1

Yeah, it's really confusing. But the bottom line here is that Apple is trying to be everywhere. Remember Apple was this company that everything was siloed. They're just starting to break out of that. Apple Music works on the iPhone, it also works on Android. Now they're getting this app on various platforms. So Apple is expanding their horizons, right, all.

Speaker 2

Right, it's exciting.

Speaker 1

You know what that means.

Speaker 2

You know what that means.

Speaker 4

Okay, So our next question comes from Scott s and it's regarding a cell phone problem. I have a couple of apps I downloaded last year that have advertisements. I put my phone in my shirt pocket to go from car to house and then laid it on the desk, only to find this horrible change in the way everything looked on my phone. While paper photos you can't tell what the photo is a picture of all abstract. I've spent hours trying to get it back to the original setting.

I'm afraid to delete some things, most things can. I push the link that says return to original defaults. I don't know what I did, but the phone wallpapers it offers are horrible. What do I do to take me back to the original?

Speaker 2

Look? No wallpaper, I think? And his phone? This is important?

Speaker 4

Is an LG stylo?

Speaker 1

Three thinks Scott interesting? Okay? So I think what's happening here is It sounds like he basically everything got screwed up on his home screen, right like on his phone. So I think, what happens? He has an Android, So I think the reality is that the basically the launcher got all messed up. And it's funny because when I set up my mom's Android phone, one of her big complaints was that when you would like kind of mishold

the phone, everything we get screwed up. This does not happen on the iPhone, it really doesn't, but it happens on androids all the time. So the screen, the ability to kind of like move things around another screen to get it into that kind of like mode is a lot easier. If you hold your finger on the screen for like two seconds, it just goes into that mode. And then then of course if your hand is brushing

up against it, it's like all messed up. So that's what happened to him, and I think what he needs to do, and this is what I different my mom. You download a new launcher, and so there's two that support what's called a locked desktop. And so once you set up your desktop, you go in, you lock it and nothing can move around, you can't move your icons around. If you need to, you can unlock it, but it's a much more manual process to unlock it, so you

can't accidentally do it. So the two that support it are Nova Launcher and Apex Launcher Scott. So those are the two that I'd recommend. You will have to pay to get these features. It's usually like three four bucks, big deal. And the cool thing about this too, once you set this up, you can save your settings, and if you get a new phone, you just reimport your settings from Nova or Apex and all your icons and

everything will be there the way it was. So it's kind of like what iPhone has had, but this is a feature that's not really built into the eye phone in the same way, so you can add that to your device. So that's my advice is again, just go with Apex or Nova, And those are two great launchers in general. So I really like both those launchers, and I use now that I'm using the one plus, I don't really need a launcher because I really like theirs,

But generally I'm a Nova launcher guy. I think my mom was using Apex with hers, but once I locked her desktop, she doesn't have to worry about the things messing up anymore because they kind of stay in place.

Speaker 2

So got it.

Speaker 1

Okay, cool. So let me tell you about this thing. We did a story on this at KTLA. It's called eb and this got a lot of reaction because this was a device that people were very excited about. It clearly fills a void in a lot of people's lives, and that is the confusion of our photo collections. We have all these photos we're taking We have them on old phones, we have them on new phones, and we don't know what to do with them, right because you

put them in iCloud, you're like, well are they really there? Like, how do I know what's going on with iCloud? You put them in Google Photos, what happens Google goes out of business, which I don't think they will be, but you never know. And so the reality is a good backup plan always has your pictures and at least two places. Number one a physical copy somewhere. Number two a backup in a cloud that's off site, right, and number three might be the picture that's on your device. But sometimes

I can get deleted or whatever. So ebe is a kind of a hard drive that's connected to Wi Fi in your house. So it's this little device. It's kind of like a little box with a hard drive inside, and once you connected your WiFi and set it up on your phone, it ingests all the pictures from your phone, It takes those in and backs them up to this drive. But then it goes a step further. It can connect to all of your social media services and all of your cloud services. So if you have Google Photos or

one drive or dropbox. It will go in and grab all those pictures and save them as well. The one thing it does not do it does not DeDuplicate these pictures. So if you have a bunch of copies and you upload a picture to Facebook, it will save both. But at the end of the day, it's not so bad, right, you'd rather have more than less, right, So to me, I personally want to build like the perfect photo collection,

where like there aren't duplicates in a perfect world. Yeah, but I also have like seventeen hard drives laying around my house with old backups of my photo collection that I don't want to throw out in case there's a picture on there that I missed, Right, So I think it's better to have them all. This stores five hundred thousand pictures or two hundred hours of video, or a combination of both. But it's just the idea is it's simple,

it's easy, it's safe, it's in your home. And some people said, well wait a second, number one, it's one hundred and seventy nine dollars. They're like, that's too expensive. Well, you know what you pay for eCloud. You pay Look, if you lose one picture of your kid at birth, Like I went through this scare where I thought I lost all the pictures of my kid, Parker at birth and I was freaking out. And I think that that's worth,

you know, one hundred and seventy nine dollars. Yeah, So anyway, you can find the full review at rich on tech dot TV. We're gonna try something new. Okay, We're gonna try to take a We're gonna try to take a call. You ready, We're gonna see if this happens works live on the podcast five six two. You're on with Rich.

Speaker 4

You're Rich.

Speaker 1

Hi, You're on with Rich and Meghan. How you doing? What's who am I talking with?

Speaker 3

I'm Linda Ryerson?

Speaker 1

Hi, Linda, Hey, Linda?

Speaker 3

Yeah, yeah, how are you?

Speaker 1

We are fantastic. You know why we're fantastic because our setup is actually working today.

Speaker 3

Yes, I know you got the wires up. I can get raining there.

Speaker 1

Uh not in the studio thankfully, but outside outside it is uh, it is probably raining, but we're in like a vault here. So now, Linda, you referenced the wires. So were you watching us struggle with setting up the podcast?

Speaker 3

Yes?

Speaker 1

Was it fun? Did you have like your popcorn out?

Speaker 3

But my phone's coming in.

Speaker 1

Clear, perfect, We love it all right, So what can we help you with today?

Speaker 3

Well, I don't know. I'm sometimes my phone, doesn't, you know, like it breaks up, you know, like when you're talking with somebody, you know, it breaks up. And I don't know if maybe is it the connection or is it my phone? What can I graduate from a cheap Android? What would I'm an older person and I had a flip phone for twenty years and I graduated to, you know, a smartphone or Android, and now I want to upgrade, but I don't know what would be the best phone to look at?

Speaker 1

Okay, what do you have right now? And what service are you on?

Speaker 5

Evan?

Speaker 3

I'm I'm on the Android and with what carrier? Virgin Mobile?

Speaker 1

Okay, so two things. Number one, Virgin Mobile does limit the phones available to you, so you have to basically get a phone through them if you want your phone to work properly. A lot of the unlocked phones I talk about don't necessarily work on Virgin Mobile network, which is really Sprint, which is CDMA, so they use a very they're they're a little bit different than say an AT and T and a T Mobile. A lot of phones will work on there. But when it comes to

Virgin Mobile, it is very specific. So that's number one. So if you're willing to ditch Virgin Mobile, you can really go with a lot of phones. Now, with that said, most of the big phones i'm gonna recommend do work on Virgin Mobile. So there's there's a couple of phones i'd recommend. Number one is the Pixel three A. This is brand new from Google and it's four hundred dollars and I think I'm not sure if that's how much you want to spend or a little bit less, but

I would say spend the four hundred dollars. That's going to be your best bang for your buck right now.

Speaker 3

Jigs up great from where I'm at.

Speaker 1

Yeah, and with that device, you should be able to use it with your Virgin Mobile. So you will have to pay the four hundred dollars up front, but I think that you'll be very happy with the phone you're gonna It's easy to use, the price is right. I think they're giving you one hundred dollars rebate on that phone as well. And also it's it's got the best camera out there on any smartphone.

Speaker 3

Oh God, thank you, so thank you. Thank you so much for you know, keeping us informed on all the high tech. I just love it. Thank you so much.

Speaker 1

Greda, we love you for calling in. Thank you so much. You must be a little high tech if you're tuned in on Facebook and calling in on the Rich on Tech podcast. I love it. Thanks so much for calling in, Linda. Do appreciate that one. All right, let's go into another topic here, DJI. So you know GoPro, right, remember when GoPro was like the hottest thing going.

Speaker 2

Yeah, okay, I feel like it still is, do you.

Speaker 1

Okay, Well, see you're younger, you're liking that YouTube generation, and they do they kind of like, you know, for action sports and all that stuff. I'm a little bit older. I'm not hitting the slopes because I might break a bone.

Speaker 2

Like on the plane.

Speaker 1

Yeah yeah, as someone reclines their seat into me, I break a bone. So it's like I'm not going on those ski slopes. So the DJI, you know, they're they're known for their drones, right, Well, they came out with a new action camera. It's called the Osmo Action Camera. It's actually just called the I think d g I or DJI dj I. Do I keep saying DG. You said, d D. I just I just I'm from Jersey. You know what are you gonna say? Look? Are you making fun of my accent? DJI has a new camera? Come on, hey,

I thought it was d D like the sorority. Okay, So here's the thing, and this is imagine in your head a action camera that looks like a GoPro. But here is the difference, and go pro Shame on you for not thinking to do this a long time ago, because you know Marcus shares down and you really should have thought about this, because this is what was missing. A simple screen on the front that lets you see

what you're recording. So what does that mean if you're a vlogger or you're on a family vacation, you can hold this thing at yourself and you can actually frame it up properly and see what you're recording. That's a huge difference. And that's one of the reasons why I've never really vlogged, is because it was just too complicated. Right, you can your cell phone, it doesn't look as good. But at the same time, this is like, now you get professional quality that you can frame yourself upright and

you can see yourself and it looks awesome. It's waterproof. It's got a big screen on the back and the front, so you can again see yourself and frame yourself up. And I'm not just saying that's the only reason to get this. You know, this is a nice action camera in general. It's got power on three buttons, power on, initiate recording, and you'll also go through the video and

capture modes with three dedicated buttons, which I like. It has snapshot, which means you can turn it on and begin recording under two seconds by pressing the shutter button once. And that's one thing I've noticed. All the things are saying here are kind of directed at the GoPro because they're all like kind of the pain points. Go Pro takes kind of a while to start up, battery doesn't last very long. Four K video. It can records see what else?

Speaker 4

Four K.

Speaker 1

It has rock steady, which is like electronics image stabilization that looks really good. Apparently. It also has an hour and a half worth of battery time, slow mo, time lapse, custom expo, your settings, and it sells for three hundred

and forty nine dollars. It's available right now and yes, I cannot wait to get one of these things because I here's my plan, Megan, Okay, my plan is to My plan is to start vlogging or recording throughout the week of my week and then putting it all together on the weekends so I can spend less time with my family.

Speaker 2

Just another thing to add to your lin.

Speaker 1

Yeah, just another thing to add to my.

Speaker 2

List, big list of so many things. So so vlocks.

Speaker 1

Yeah, I just think it'd be really fun because you can finally do it. Like recording on your phone is something you can do, but it's not as like accessible, Like this is fun. You could just have it in your pocket the whole week, just record a couple clips here and there, and at the end of the week you go through all the video.

Speaker 3

Right.

Speaker 4

So the difference between this and let's say, like what I have the Canon G seven x mark two or whatever.

Speaker 1

It's Oh that's an awfully long name.

Speaker 4

Well it's it's just known as being like a vlogger camera because the screen flips, yes, And the difference is just the fact that it's a little bit bigger, right or is it smaller?

Speaker 2

I'm well this is smaller, Oh.

Speaker 1

This is small Yes, bigger Yeah, the cannon's bigger. The canon is also not sort of an action can. It's not waterproof, it can't be thrown around, you know what I mean. Like this is more rugged and it's are you gonna do with this camera? I don't know, but we'll find out. We'll see.

Speaker 2

I'm so excited for the vlogs. Okay, I've been asking for this.

Speaker 1

If you're on Facebook, you can give us a call if you have a question otherwise, Megan, no, okay.

Speaker 4

So this next question comes from lynn A and it's about robo calls. Rich, is there something out there that will stop robo calls? I'm currently getting twenty to thirty per day on my cell and at least fifteen on my landline.

Speaker 1

Oh my gosh. That's a lot of robo calls. That's like you're not getting any other calls.

Speaker 2

But if some of these calls are your friend, yeah, seriously.

Speaker 1

They might not all be robos. Oh my god. So she said she's getting them on her landline and her regular thirty on her cell phone number one. If she's getting that, man, I think what's happening is that she's actually she is actually signing up for too many things using her phone number. So you might be signing up for things at the mall, like those things will win a car, all that stuff. You have to be careful about that. All they're doing is trying to get your

phone number. So number one, stop giving out your numbers so many times. Now, not blaming you for all of this, because blame me. We're all getting robo calls. But when you're getting that many to both your lines, that something's wrong. You're giving out your private info way too much. So get a burner line, get a Google voice line, whatever you want. Give out that.

Speaker 2

But so how can she get her number off of you can't number?

Speaker 1

Okay? Number two advice is to don't answer the calls because when you answer that, that tells her a little computer system that, oh we've got a live person, so that means the number is good. They call it more. So that's number two. Number three for the landline, you can try a service called no Mo Robo, No Mo

robo you lave, So that's number one. That's there. Then, whoever your carrier is on your cell phone, whether it AT and T, T Mobile let's see, or Verizon, they all have free services that you can activate to turn off or to hopefully, you know, get rid of some of these robo calls. So I think they're all doing it for free at this point. At and T's is called a call Protect Verizons. It's like call filter. T Mobile is like spam protection, and I think it's built

in automatically. Yeah. The only one I'm not sure about is Sprain. I think they still charge, which not nice. So the other thing I just heard about this app. It's called call Hero, and this is kind of cool because it's an app that once you set it up, when you get a call, you can screen. If you don't know who it is, you can actually send it to their AI assistant. They will ask the person, why are you calling, what's your deal? And they will text

you back with information about that caller. I like that, so that's kind of cool. I don't know if it costs any money, but it's kind of a new solution. I have not tested it yet. It just came out. It's called call Hero, so it's basically if you're familiar with the Pixel, it's kind of like the same technology that's built into the pixel, right, that call screening technology. Let's go to the phone lines. We've got seven oh two on with Rich and Meghan seven O two. You're on with us? What's up.

Speaker 5

All Rich? This is Anna. I'm from Paramount.

Speaker 1

Hi Anna, how are you? I called in?

Speaker 5

Hi? I called I'm good. How are you?

Speaker 1

We're great?

Speaker 5

I called in two months ago regarding the Spectrum Mobile and I was switching from AT and T to Spectrum Mobile, okay, and I was calling back to give you an update, and it was actually quite it's really good.

Speaker 1

Oh it is. Did you email me?

Speaker 5

Yes? I did?

Speaker 1

We did? Okay, great? Yes, So I read the email and I was happy to Uh. I was actually going to include that on the show. So I'm glad that you called in. Okay, So you switched. You switched from AT the Spectrum right.

Speaker 5

I had been with AT and T since they were singular.

Speaker 1

Oh wow, oh you really did them.

Speaker 5

I was eight. I had unlimited everything with AT and T because I was with them for so long, and I did this switch because I thought, well, god, this is something new. It's been expensive. I only paid forty forty five dollars a month. Wow, and you're getting and it's unlimited great service.

Speaker 1

That's amazing. That's so you're saving at least great. What a couple of forty bucks a month.

Speaker 5

Maybe I'm more than that.

Speaker 1

Wow, that's unbelievab more than that. And you don't feel like.

Speaker 5

No I didn't.

Speaker 1

I love it? And are you on it right now?

Speaker 3

Yes?

Speaker 1

I can barely hear you. No, I'm just kidding. No, you sound like you're right here. It's it sounds perfect, sounds like a landline. So now have you have you noticed on your phone that it switches between the Wi Fi and the Verizon network or do you not notice that?

Speaker 3

Like?

Speaker 1

How can you tell?

Speaker 5

I don't? I don't notice it at all. Wow, I don't notice it at all. It just automatically switches. Okay, it finds hotspots because Spectrum has the mobile hotspots in different locations, so it automatically picks it up.

Speaker 1

Amazing. So you're you're a big fan and you're paying forty five dollars a month other than are there any taxes and fees added on to that?

Speaker 5

None?

Speaker 1

Wow? Okay, Well I'm impressed. Did you have to buy a new phone?

Speaker 5

I was going to upgrade anyway, So I bought a new phone?

Speaker 1

Okay? And what'd you get?

Speaker 5

Note nine?

Speaker 1

Nice? And how do you like that? I like it?

Speaker 5

I like it a lot.

Speaker 1

Okay, I didn't know if that was very convincing, but yeah, that's no, no, no, I do, I do.

Speaker 5

There's just a lot of things that I need to know how to how to use on the phone, but I do like it.

Speaker 1

Yeah, that has a that's a power user's phone. That's got a lot of stuff going on. Well, Anna, we are so we are so happy that you actually like the recommendation that Rich gave to you. I'm gonna give a let's see not that much. Sorry, let's do that. Okay, Well we'll give a little clout. Anna, thanks so much for calling in. I do appreciate the update and enjoy the uh the phone and the news show than day. All right, thanks for calling in. Appreciate it.

Speaker 5

Bye bye, all right, bye bye.

Speaker 1

Awesome. Look at that someone that took my advice and that I love that she called. I love that she called it. I you know when she said I'm calling back, and I was like, oh no, it's gonna yell at me. Oh no, uh oh h. But I love that. I love Okay, I love a lot of stuff today. I love the fact that we're able to take the calls I've been promising calls on this podcast for so long. This is like we went from like zero to one hundred in one day, real quick, real quick, Like this

disadvanced fast. Okay. So I want to tell you something that's very exciting to me personally because I'm a big fan of Uber and i've been I've been using Uber since literally day one in Los Angeles. I'll never forget. I tell this story all the time to my friends, but like, I'll never forget being invited to a party in Santa Monica. This when I first started at KTLA, and I came from New York, so I was familiar with the concept of like a town car service, like

a black car, because we had those there. It's like, you know, higher than a taxi, right, It's like this was like for super elite nights, you know, it would like be very expensive. And I told my wife. I was like, you're never gonna believe this, but they're gonna pick me up in a black town car. My wife is like what, And it's like, and get this, it's all inside an app, so it's all on demand and by the way, it was only like twenty five dollars

for the ride. She couldn't believe it. Because in New York City, a blacktown car would be like you know, black car service was like, well, it wasn't very far. I lived in West LA at the time, so it wasn't very It was like half a mile. No it was you Yeah, no, it wasn't very far. So long story short, I tell everyone this story. I couldn't believe it, and we couldn't believe it because we're like, there's no way this is going to work. Well, clearly Uber has

become huge. Anyway. I had two ideas for Uber. The first is a quiet mode, right, like a do not disturb so or I don't talk to me, Yeah, exactly. Sometimes you get in the car you don't want to be talked to because you're just It just depends on my mood, right, Sometimes I just want to focus and I just want to relax, and I don't want to have to hear so what do you do and all this stuff? And I don't mind talking to people, but sometimes you just don't want to, especially if I'm focusing.

I'm going to like a big event or something and I'm like stressed out, I'm gonna speak. So that's number one they now have and they listen to me. I always tweeted about this, saying they should add this in the app, like a little toggle when you get your ride turn off talking like this. So the driver's season they pick you up, this guy doesn't want to talk, and then they're basically like, f you. No, they're not they respect it, they don't care, right, they pick up

a thousand people exactly. So this now they now have a thing called ride preferences where you can now say I don't want to talk, and there it is. And so that was number That was my number one idea, which by the way, I tried to find my tweet about that and I couldn't, so but I know I've publicly said that they should have that. So thank you Uber for taking that idea. Number two idea I had. I was at the Hollywood Bowl, and the Hollywood Bowl insane because at the end of the night, what happens

Everyone's trying to get an Uber. It is an absolute mess. And so I said, the Uber should be lined up like a taxi stand, and when you get there, you just scan a QR code on the driver's phone with your app and it links you up. Because the whole thing about Uber is it's supposed to link you up with like a driver, right, and that's why they do it the way they do it, so it sends a driver. Well, guess what in Portland they're launching that feature. They it's

a pin feature. So basically, you have a pin on your phone. You just walk up to the first available Uber driver. They're all lined up, You give them your pin and boom, it connects you to their app and you're off. Two of my ideas taken by a company worth billions of dollars. And I'm not saying they stole them. I said these. I tweeted these out. I did find my Hollywood Bowl one and I did tweet that out and I'm telling you I find it. Yeah, I mean,

I'm not going to read it. But my point is you can predict I can I have some good ideas.

Speaker 4

Yeah.

Speaker 2

I think you need to start writing all these downs. I did.

Speaker 1

I did write them down, Megan on Twitter. Okay, so all right, you know what time it is?

Speaker 4

Time for another question. Okay, so this next question comes from Peter. He writes, Hey, Rich, I got a call from a new scam They called my business from Google to update that was an air quotes Google to update my business listing. They said, Google does these calls every two years to update my listings.

Speaker 2

Going in to inactive mode.

Speaker 4

After I answered a couple questions about my business, the person texted my cell phone a code to verify like Google usually does. The guy asked me for the code, and that was the first red flag. When I proceeded not to give the guy the code, he went on to say, good because Google would never ask ask you for your code, but please save it for future reference.

Now here's the scam part. After the guy told me there were no fees to have my listing on Google, but that he needed my credit card for for a one time yearly payment of ninety nine ninety nine dollars for the maintenance or else my listing would be taken down from Google Business. Once I questioned the guy about the fee, he hung up.

Speaker 1

Oh surprise, surprise, Yeah, because he was like, this isn't going to work. Yes, what's this guy's name? I wrote in Peter Auto. Okay, Peter, thank you for telling us about this. So he hasn't doesn't have a question, He's just kind of sharing.

Speaker 4

Well, he wanted to pass it on basically to help anyone else that might be affected by calls like.

Speaker 1

This, or be affected by calls like so Cure's what I think happened here. Number one, my dad owns a small business and it is a nightmare because I get some of the emails that come to the corporate email address. It is unbelievable the scam, garbage crap that he has to deal with. It is one hundred percent scammers all day long. Oh, we can get your SEO. We work with Google, we work with Yelp. They always say we work with which basically means like, no, no, they don't

work for them. It's bogus, right, anyone can work for Google or work you know, with them or whatever.

Speaker 5

Right.

Speaker 1

So Number one, when you're a small business owner, you're like, you're trying to make your money right and do your job and service your clients, and you're sitting there having to deal with all these things come in from all directions, right, and so it just it just kind of messes with you because you have to deal with all that nonsense.

Speaker 4

Right.

Speaker 1

So that's number one. He's always saying, Hey, Rich, do I work with this person? They say they're from Google and their SEO and they can get me at the top of the Google chart. It's like, no, they can't, right, they're just not going to I'm not saying there's not legitimate SEO folks out there, but the ones that are incoming spamming you are not the ones you want to

work with. Okay, So that's number one. Number two. I think the scam that this guy was doing is a scam that he went and verified because Google lets you verify your business to claim it so that you can change the data on there, which is all free. By the way, it's called Google My Business. Okay, so let me get you the Google my Business. Have a small business, definitely go to Google dot com slash business and manage

your listing on Google. So if you run like a little you know, jewelry shop or whatever you run, go there and claim it. So I think what this guy was doing was he called Peter claim he was on the website to claim his business. He put in his cell phone number and next thing you know, he got the code. If the guy, if Peter would have handed over his code, this scammer would have been able to take over his business listing and then he kind of

hijacked him. So anyway, it's just unbelievable. You have to deal with out there, that's for sure. Yeah, it's totally sketch. So that's that's kind of like my advice is to just kind of yeah.

Speaker 4

And also if anyone ever calls you and they need a credit card, like ten times out of ten, it's not real.

Speaker 1

Like you know, yes, anyway, Yeah, don't ever anytime inbound calls. Do not give out your info. You know what I'm saying.

Speaker 2

Yeah, I know what you're saying.

Speaker 1

Okay, So iPhone seven, I want to get to this before the end of the show. But iPhone seven they have a new repair program. Now I guess a small percentage of people have where their device shows no service in the status bar even though they have a cellular connection. So Apple is saying it's a problem with the logic board and they will replace. They won't replace your phone,

they will repair it. So if you come in like I did with my wife's phone, she was on a repair program and she had a little scratch on the screen. The guy was like, don't think you're getting a new phone. I was like, darn it, Like I thought they would just give me like a new phone. Oh yeah, he totally knew he was like that scratch, you're gonna have it. So first thing I did, I was like, no, they'll

have just replace the whole phone. Sure enough. No, they replaced the part inside it was a battery and gave me back her exact phone. I was like, I thought they were gonna give me this. You know, isn't it easier just to hand you a new refurbished device that's like all fresh and clean. No, they don't do that.

Speaker 2

Well, I's gonna say, it's like one thousand dollars.

Speaker 1

No, not for an old phone. This was like my phone's six or something success whatever. Anyway, so if your phone was made between September sixteen and February twenty eighteen, it might be one of these phones affected. That's that's a large swath of phones. Yeah, so they will repair your device for free. And this is the other thing. If you got your phone repaired, you can get a reimbursement. So if you had this problem and you paid Apple

to fix it, you can get reimbursed for that. So the way to figure this out look on the back of your phone. If you have an iPhone seven and it says a sixteen sixty on it, that's probably one of the affected models. You can also go to the Apple website and you can pop in your serial number and see if it's one of that's the best way to do it. Just pop in your serial number and it'll tell you immediately if it's affected. Then you can bring into the Apple store get it fixed again if

you want to find that. It's called the iPhone seven Repair program for no service. So the other iPhone news, Megan, since you asked, is.

Speaker 2

Oh, we're like over iPhone. No no, no, no, that's kidding.

Speaker 1

We're not over iPhone now. So the other iPhone news is that the iPhone ten R, which is a great little device, will come in new colors. According to I Can I don't even know. It's a mac website out of Japan, Maco to Kara dot JP. They say that they're gonna come in green and lavender instead of coral and blue. So the new ones will be for the ten R this year will be white, black, yellow, red, and green and lavender. So what do you make of that?

Speaker 3

Is that?

Speaker 1

Does that excite you to hear the new colors?

Speaker 2

I mean, I wonder why.

Speaker 4

I just I'm curious how they come up with today, Like this year We're gonna do green and lavender, you know, but whatever looks good.

Speaker 1

Yeah, I mean those are nice colors, green and lavender. Lavender is like a purple green, and it keeps things fresh. People love one thing. People do love the color of the phone because it's like a lot of people have iPhones, you don't. I just find it funny that you put a case on it and.

Speaker 2

It's like, well, yeah, that's what I was gonna say.

Speaker 4

I always go with like a plain color, like my phone's white.

Speaker 1

I'm very imporing you're vanilla, but I have a blue. You can get to spice things up, you know, I have a blue your case and your case is kind of see through too. Yeah, so that's good.

Speaker 2

I like, you know, a little simplicity, a little simplicity where I can.

Speaker 1

Well, I got my wife a ClearCase so you can see her phone because I remember when I first got her, hers is blue, but I got once she had a rose gold phone. I was so proud of getting her rose gold when that was the big thing. But I think it was for the iPhone's success or seven, whatever it was. I was like, gotta get a ClearCase, got

to show this up. You know that's going to do it for this show, which, by the way, has been the best show since we started doing the new two point zero version of the podcast, or if you've been a long time listener, probably like the seven point zer version because you've seen me try to do this at my house at all these places. But anyway, this has been so far the best, and it's not just because

of Megan. It's also because of this new soundboard we have from Road which has really been helping us out. So thanks Road for forgetting me that because it has been phenomenal for the production. Thanks to Facebook for that working or me vo Cam for there's a lot of moving parts here, Skype for the calls producer Megan. But at the bottom bottom line is thanks so much for listening to the show. If you haven't already subscribed, you can do that. Just search rich on Tech in your

favorite podcast app. That's Apple Podcasts, pocket Casts and Overcasts. Those are a couple of good podcasting apps. My book is called one hundred and one Handy Tech Tips for the iPhone. It's available on Amazon in paperback, and I also have a newsletter, so you can go to my website richontech Dot TV. You can sign up for a newsletter. I basically send it out every Friday. And you've read the newsletter, what do you think?

Speaker 2

I love the newsletter.

Speaker 4

It's fun, right, it's fun, and you get updated on everything. It's pretty much an update.

Speaker 2

On my week.

Speaker 1

Yes, what you helped me produce?

Speaker 2

Yeah?

Speaker 1

Were you as excited about this show as I was today? Yeah?

Speaker 2

Yeah, I've been waiting for this moment.

Speaker 1

I agree, I agree? All right. Producer Megan is on Twitter? How can people find you?

Speaker 2

My Twitter is producer Megans?

Speaker 1

So easy?

Speaker 3

I know.

Speaker 1

I'm Rich Demiro. I'm on Twitter at rich Demiro on everything else, at rich on Tech. Instagram's my new favorite. Thanks so much for listening. I'm Rich Demiro on behalf of producer Megan and every one here. Have a great day. We'll talk to you real soon.

Speaker 3

Mhm

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