Facebook goes on the defense - podcast episode cover

Facebook goes on the defense

Oct 08, 20211 hr 6 min
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Episode description

Facebook suffers a major outage and defends its business practices; Windows 11 launches; testing Amazon's palm scanning payment system; Google announces when it will announce the Pixel 6; GM unveils Ultra Cruise; "Men in Black" VR experience.Listeners ask about buying an unlocked iPhone, an effective way to update an address book, changing the DNS on Spectrum internet, buying refurbished phones, signing up for a business email provider, whether it's worth upgrading to the Samsung Galaxy Flip from the Note 10.LinksFollow RichFacebook outageWindow 11 launchAmazon One palm scannerPixel 6 announcementUltra CruiseMen in Black VRGoogle ContactsContact Pics Adder for iOSGoogle DNSAdGuard DNSCloudflare DNSSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Transcript

Speaker 1

Facebook has a major outage and an image problem. I try Amazon's new Palm reading technology an iOS update, we'll fix a major issue with the new iPhone. Plus your tech questions answered. What's going on? I'm Richdemiro and this is Rich on Tech, the podcast where I talk about the tech stuff I think you should know about. It's also the place where I answer the questions you sent me. I'm the tech reporter at KTLA Channel five in Los Angeles.

Welcome to the show. Welcome if you're listening on Facebook Live, no matter where you're tuned in from. I do appreciate you taking the time to hang with me. Hmm, what happened this week? I don't know. We're getting into fall. It's exciting. I went through the house and set up all the Halloween decorations with the smart plugs. And I'll be honest, I am actually more into the Amazon alex A side of things than I am Google Assistant at

this point. Now, I think there are some advantages to the Google Home app over the alex A app, let's call it. Most notably changing colors of groups of lights. And so I've got a bunch of lights in different rooms assigned and on the Home app, I can change them to different colors. So if the kids want their color, you know, their lights in the room to be blue, I can change them to blue. And I'm talking through

the app, now I get it. If you're speaking to you know who, you can just say change the lights blue. But sometimes I don't really want to say anything. I just want to do it, and I want to select from a palette of colors. And on the Google Home app that's really easy, and on the alex A app it's not. And I don't know why. Now you can

set up routines. On the flip side, routines are so much easier on the alex A app versus the Google I've given up on routines with Google because they just don't they don't work, and I don't even understand what Google's thought process is with those. But on the Amazon side of things, they are fantastic. And so I went through. I put some smart plugs with the little you know, jack lanterns and lights around the house for Halloween and they come on at sunset. They go off at like

ten PM, and it's great. And I really was building an ecosystem of hue lights in my house because I felt like those work the best. But now I'm like with the Amazon thing, they have so many different like products that work with it, and a lot of them are cheap, and so it's it's much easier to build an ecosystem there. I guess Google's kind of the same, But anyway, these are the kind of things that I

tinker with during the week. I just play with this stuff and try to see like what's good, what's bad, and that way I can talk about it with you and give you my opinions on things in this show on TV and all the radio. But you know, I think that each one of these platforms has their pros and cons, but I think when you select a certain it all starts with like a certain product. So right

now I'm really into the Ring products. And of course that's what got me into the Amazon side of things, because before that, I started out my entire smart house with the Nest thermostat and that was of course all Google, and so I went with Google stuff. But then as like you know, and then I like the Google Nest displays. But I just find that there's so much progress with the Amazon stuff, with the ecosystem. They just keep coming

out with new products all the time. I think you could build a pretty good ecosystem on that on that backbone the home Kit stuff. I know, for you, if you're an iPhone person out there, you're like, where it's rich? What about home Kit? I mean, come on, home Kit is like the most expensive way to build an ecosystem at home, and it's also it works really nicely. I think Apple has a great you know, automation and a nice slick gap which is super complicated that I still

don't understand. But I think that there's just such a limit of products that you can use with that platform that it's definitely not for me. So let's get into the big story of the week, Zuckerberg and Facebook. So Facebook suffered a major outage. And typically outages are not something that I really go into depth about. You know, on TV, they always come to me they're rich. You know, Instagram's out. Okay, great, it's out. Maybe it'll be up by the time I get my script written and on TV.

So I usually don't put a lot of stock in the outages of websites. They go down, they come back up, they're down, they're up. But this was a big one. This was like six hours, and it took down all

of Facebook properties. You're talking Facebook, you're talking Instagram, you're talking Facebook Messenger, WhatsApp, and then you know, assorted things that run on top of these services like Facebook Login, you know if you're still using that, which shouldn't be, but you know, so you have all these things going on, and so then you had, you know, coupled with the fact that you had that whistleblower go on sixty minutes the night before, on Sunday night, and so people were saying, oh,

this is all because Mark wanted to make a statement like you don't like Facebook, will try living without it. But that wasn't the case here. So what did end up happening is that Facebook changed some DNS settings on a server and it kind of those are the that's the address book that computers used to look up directions

to things. So if I'm looking, you know, everything on the web has an address, right, so every server, every just everything, every website, and so when when my computer can't figure out the address to get to the other computer, it's like you'd be driving around in circles in a

real street. And that's what happened. The products just you couldn't access them, and so Facebook Zuckerberg came out with the whole big blog post about our Facebook post I should say about not only the outage, but then he went into kind of the claims by this whistleblower. And I'll be honest. I mean, you know me, I am

the type of person that is very tech optimistic. I think this hatred of technology that we're seeing in media and the uh, you know, it's mostly media because if you talk to regular people, I don't run into anyone that hates Facebook, that hates Instagram, that hates Twitter, that hates YouTube, that hates this, that hates that. No, most of the time they see the pros and cons of them, but they also see the benefits. They don't they don't like. No one I run into is like Facebook is so evil,

Google is so evil, Apple is so evil. No, they just say, oh, Apple, like I'm spending all my money because they're so good at what they do. Or Facebook, Oh they're listening to me. They're they're serving up ads based on everything I talk about. And you know, Instagram, I can't stay off of it. I just you know, every minute I look at my phone, I'm on Instagram.

So I think, you know, the average person sees it in a much more nuanced way, whereas you know, the media just makes it like these are evil, they're big corporations, they should be taken apart, they should be distributed. But the thing to me is that we're still learning and Facebook, and this is what I'm not defending Zuckerberg, like, but I don't think he set out to build Facebook to

be evil. And I think that, you know, the things that it does and the things that it enables are a side effect of the fact that we've never been more connected as a society. And I talk about this with my wife sometimes at dinner. I'm like, what I mean. We live in a new world where if you see something unique in any facet of the tiniest corner of the world, you can put it on social media and it could be an instant viral sensation within minutes. Usually

it takes a little bit longer than that. But the reality is anyone has that possibility, and so that's a really cool thing because it brings light to a lot of stuff in our world that previously didn't have a

lot of light shed upon it. But then you also have the downside that one person that's itit's in a burrito at a fast food restaurant, is now suddenly that entire chain is under fire because they're horrible and eating there is terrible, and the people that work there are gross, you know, And these are the things that bubble up out of this when in reality, as we're seeing that percolate online, the drive through is still full at that restaurant,

people are still going there, people are still eating at it. And so it's this really weird kind of division that we're seeing thanks to social media that I don't have the answer to. I don't know what the answer is. I think that I don't think that there's any sort of AI that can filter out everything and anything that could be bad for anyone in the world. That's just not going to happen because there's so many different opinions out there and what's good and what's bad, and what's

right and what's wrong. But I do think that there are certain things that worldwide, we're just like, nah, that's not good. So of course, you know, self harm, things like that, people doing bad things to other people that are on you know, But then again we see that I don't know, word does it end I don't know. But anyway, so Zuckerberg said, a lot of the claims from this whistleblower don't make a lot of sense, Like

I mean they said. She said that basically Facebook puts profit over anything that comes to do with safety with its users, and that's just not really true. I mean, Facebook is a corporation, and yes, I'm sure they make some decisions that are well, I don't know, do they make decisions that are not in the best interest of users. I'm not sure. Now I can tell you from my personal experience of me as a person that has built a career in journalism, my mo has always been do

what's best for the customer. And I call the person that is listening to me, watching me, seeing me, seeing my tweets, the customer, and that means that don't try to mislead them, don't try to trick them, don't try

to fake them out. Yes, I can have some fun that can be playful, but the bottom line is that I'm trying to be an honest, good person that's getting you the information I think you need in a way that's not misleading you to click or to you know, get you to do something that you shouldn't typically do. And I feel like Facebook, you know, it's such a behemoth at this point that it's tough for them to do the right thing in every situation. But again, like

Zuckerberg said, well, we want to understand these issues. So that's why we're doing this research. You know, this woman called upon this research that said that you know, teen girls are you know, they think they think they look worse when they when they're on Instagram, And yeah, a lot of that is true, but it's a lot of that's true for everyone. You know, sometimes I'm sitting there on top of the world and I look at my Instagram feed. I'm like, ah, look at this person. They're

flying a private jet. Look what is my world? What my life sucks? And do I really think that? No, But in that moment, it gives you a little pause and you're like, oh, there's always someone out there that's doing better than you or doing worse than you. And I think a healthy person can can see that. But not everyone's healthy all the time, and so we also have to take that into consideration. So there's just too many variables for a standard decision to be made about

everything that's going on with Facebook. So I do think that they are learning. I think that they try, and I think this idea that they're just blanketly evil is not necessarily correct, because I think that Facebook is pretty amazing and I look at it in my little career of a TV journalist. You know, I've got you know,

eight hundred and twenty five thousand people on Facebook. Now, to me, that's amazing because that means that my thoughts, little old rich Demiro's thoughts can reach almost a million people. That's unbelievable. Now should I have that taken away from me? Should I? Is there another way of doing that that's better than Facebook? I don't know, But again, it's there, and it's a tool that I'm using that I think is awesome and I think has been very good for me in my life, and I think good in the

lives of the people that I'm reaching on Facebook. Are there things I see on Facebook that I don't like, that I don't want to see that I think are divisive? Is divisive? You know that that divide people, that make people angry, Yes, of course, But I see that in real life too, And so I think that we're just in this time that's a it's a. It's a very interesting time in our world where technology is is very

much at its infancy and it's still developing. And I think that we're just part of the ride right now of what's good, what's bad, what works, what doesn't, and where we're going to go in the future with all this stuff. And I think that even a company like Facebook is learning. They're gonna try a lot of stuff. They're gonna break a lot of things. They're going to do stuff that they're not gonna you know, maybe later

on not gonna like. But to liken them to a cigarette company or a you know, smoking is is I just don't know. I mean, maybe I'll be proven wrong in the future, but I think that at the same time, there's a lot for all of us to learn when it comes to this stuff. All right, let's get into the first question of the show. Michael says, Hey, I'm trying to ask for your help in finding an unlocked iPhone thirteen promax. I have tried Apple and Amazon, but

they're all selling it with carrier contract. Uh. Amazon, I'm not sure if you can buy an iPhone there, but you might be able to. But I would not go to Amazon for an iPhone, Well, can you I don't know. I've not even looked at Amazon for an iPhone. I would never think to buy an iPhone on Amazon. Let's see, can you buy an iPhone? Uh, it looks like you can, but I don't. That's yeah, they're not there. I don't think I would go there for that. So what I would do is just go to Apple dot com and

I check this out. But all you have to do is they indeed sell an unlocked version. So when you're going through the options to kind of customize your phone, there's an option that says connect to a carrier later. You just tap that and boom, they will send you the phone that is unlocked. Now, yes, Apple tries to push you gently in the direction of a carrier because Apple and these carriers make a lot of money off

of people signing up for these iPhones. And that is you know, it comes with the deal, and it comes to the rebate, it comes to the promotion, and the reason why it comes with all of that stuff is because they don't do to your contracts anymore. But all these promotions basically lock you into a contract. Now there is no there is no real contract anymore with these carriers.

But the way they do it is that if they give you any sort of discount on the iPhone, it's over a certain amount of months, twenty four to thirty months, and if you leave in any in any of those months, you either owe the balance or worse yet, you owe the entire amount because you're forfeiting sort of the deal, the promotion that you that you signed up for. Now, I don't quote me on that part. I think that you would just owe the balance immediately, but I'm not sure.

In some cases, you may lose the promotion. They may say, hey, you know you said you'd sign up for this promotion. You're saving this money every month, and now you're ditching us, so you're you're liable for all this money no matter what. It's decent amount of money that most people don't want

to pay. And that's why you see on the flip side, the carriers will often give you five hundred to one thousand dollars to switch because they know that people come saddled with this, you know, this attachment to the phone that costs them a lot of money, and they're kind of riding on a balance here, and so the carriers

know that. But Michael, you can definitely get a phone contract free at Amazon at Apple and it does not come carrier locked, and the iPhones right now are on a waiting list, so I would get in there now if you want to get that good question though, all right this week Windows eleven. Oh, let me just real quick back to that old question. So I remember, I usually buy my phones unlocked. I don't like to have

the carrier situation, so I just buy them unlocked. But one time I was buying a phone at best Buy, and you know, sometimes you just want it fast, and if you're looking for an unlocked phone, generally you can't find it in town. You have to do it online with either a direct from the carrier or sorry wrecked

from the company that makes the phone. So in my case, I can't remember if I was buying an iPhone or Samsung or whatever it was at the time, but I went into best Buy it and I'm like, I just want to buy the phone out outright, and they're like, okay, well you still have to sign up for a contract, has to be like a locked phone. I'm like, what, no, no, no, I'm not doing that, but they literally would not let me buy the phone. Like just without without some sort

of contract or a carrier deal or activation. I was like, no, I just want to take the box and go. Now, this was many years ago, so that's probably changed at this point. But I would say ninety nine point nine percent of people don't buy phones unlocked because they're just on this carousel of carrier promotions and deals and trade ins and upgrade programs, and so it's also complicated. The easiest way for these carriers to deal with it and for the consumer is just like, how much am I

paying a month forty five for my phone? Okay, that's fine? How much my plan ninety? Okay good? I pay about one hundred and fifty dollars a month, whether that is for the iPhone twelve, whether I get the new phone, whether I got to trade in my old phone. So that's the way most people's brains work, and I understand that's what these carriers want you to do. So quite honestly, if you're sticking with the carrier, I'm not even sure there's a benefit to buying it unlocked at this point.

But if you're switching around, or if you want to go with one of the really inexpensive carriers, which by the way, does save you a lot of money. So, for instance, if you went with Visible for twenty five dollars a month and their Party Play Party Party Pay plan, that would save you about fifty dollars a month off of the unlimited plan that you would need on a main carrier to you to be on their one of their promotions for the thousand dollars trade in value for

your old phone. But if you do the math, fifty dollars times twelve months, that's six hundred dollars, so that in just one year you would save almost the price of a new iPhone if you went with something like Visible. So don't discount doing the math, like add things up and see what it works out to, because often it may take a little bit. It may take, you know, twelve months or eighteen months, but you can come out ahead, especially when it comes time to sell that phone again

the second time around. You kind of have to get on this this little trade in kind of wagon where you're trading in your phone, let's say every other year, and you'll get a maximum amount for that phone if you owned it out right. But anyway, it's all about math, and I get it. Most people don't want to deal with that, all right, Windows eleven was or is available now, So Windows eleven I have not downloaded this yet. I'm

always excited for new operating systems. I've got the Windows computers sitting here, but I've got a backlog of so many things to do right now that I just it's like, there's so many tech gadgets that are coming out right now that I just the time it takes to set them all up and get them going and try them and then do my reports. It's a lot. So I haven't had a chance to do the Windows stuff just

yet because quite honestly, I'm just gonna becomempletely honest. Ninety nine percent of my audience is not looking forward to upgrading to Windows eleven. Now. Yes, there are the nerds out there like myself who love new software. I mean, I mean, throughout my entire life, when any sort of new version of anything came out, I was first in line Windows, you know whatever it was, Windows XP, Windows seven,

Windows ten, Windows whatever, or new Mac operating systems. I was always the first to upgrade or new iOS operating systems, or even a new update on a you know, any sort of device, a new app whatever. But now maybe as I get older, I understand why people don't want to do this the first day, because why you understand your phone it's working for you. Are these new features going to be so groundbreaking that you need them that day?

Probably not. And with Windows eleven, and with any sort of upgrade, there's always things that it breaks, or it changes or it gets rid of. And one of those things is bound to be something that you liked. And so with Windows eleven, what do you get? I mean, here's how Microsoft explains the new things in Windows eleven. And you tell me if you think you need any of these things. A new chat experience from Microsoft Teams. I mean, really, you could download Microsoft Teams for years

and you could have it on your computer. I'm pretty sure if you were on board with Microsoft Teams, you'd know it by now. Yes, a lot of new people will get it. But fine, okay, a clean and modern layout with a new start button and taskbar. I mean, who out there is excited about a new start button and a new taskbar. No one, new sounds, new fonts, new icons, provide a sense of calm and openness. I mean, okay, now, I love a refresh just as much as anyone else.

But this is not selling the average consumer on new Windows. To me, it sounds like new sounds. Ugh, got get used to new sounds coming through my computer. New fonts. I don't know. I mean, what's okay? New icons? Now I got to look for my icons. I sound like a curmudgeon here. A new Microsoft store brings your favorite apps and entertainment all in one place. That just means

they want to sell me on more stuff. Now, this one, I do think is actually really cool, and it's a feature that I use on my Mac that I like. Snap layouts in groups offers a more powerful way to multitask and optimize your screen real estate. And that is actually a really cool feature, especially because people have multiple monitors, and I've heard when you unplug the monitors, all your windows kind of snap into different places and they get

all rearranged. And so the fact that this can now kind of save the layouts and layout windows faster is something that I think will benefit a lot of people. So if you're gonna download it for any reason, probably go for the snap layouts and the groups. So I use a program on Mac that is called Rectangle and Rectangle is a really great little program that kind of

just gets oh wow, this is so powerful. There's so many things it does, but it just it really just moves your Windows on Mac into different snap kind of grids, which ever, since I got the sixteen inch MacBook Pro a couple of years ago, I can do two windows side by side pretty comfortably, and it's a feature that I really really enjoy. In fact, I enjoy it so much I've even gotten used to the short cut keys that will snap my windows to the left and to the right, and so that's no easy feat for me

to memorize any sort of shortcut keys. But anyway, Windows leven is available if you want to see it. It's a slow rollout. Not every computers compatible. Just because you're running Windows ten doesn't mean you'll get it. But most you know, if it's a newer computer, or it's a computer that has the specs that can handle it, you'll get it. Yes, there are ways of forcing it onto your computer. Yes, it's a free upgrade, but you can check your Windows update to see if you got it.

And if you're nerdier than that and you want to force your computer to get it, you're gonna have to Google for a way to do that. There are plenty of instructions online on how to get Windows eleven if you want it right now? All right, tm writes in looking for an address program that I can enter an address? Is it address or address and updates everything? Also when I delete, it deletes addresses everywhere. Is there such a program?

Thank you, Tony, Tony says sent from my Samsung Galaxy Note ten and AT and T five G evolution capable smartphone. Thank you, Thank you AT and T for that very specific signature line. So, Tony, there is absolutely many many programs that will do this, and I'm sure that the Contacts program built into Windows can do this. I know that the Contacts program built into Mac can do this.

But I think since you are on a Samsung Galaxy Note ten, which is an Android device, I'm gonna I have a hunch that you are using Google as your back end, which is probably where all of your contacts originate. So I am going to recommend the easiest way in the world to update your contacts. And all you have to do is go to Contacts dot Google dot com from your computer Contacts dot Google dot com, and you will see a list of all of your contacts. I

have eight hundred and ninety nine contacts. I probably call about twenty of them. And oh, I guess I'm right, I have nineteen that are starred. So do I need all these contacts? Probably not. In fact, when I saw your message, I ended up starting to go through these like I got sidetracked and I started going through and like organizing, and I would say that you want to, uh, do it right here, and it will update on your phone and anywhere else that you are connected with the

with the Google service. So if you're connected with Google, which means you're signed in with Google, all your contacts from Google propagate into whatever you know local contact apps or on your phone or on your computer or anywhere else. This will update all those Now I noticed something really cool that that Google has done, and I wondered if

they did this. But for me, the toughest part of any contact is always the address, right, because you put someone's address in your phone really fast, and it's always like, you know, not you don't want to sit there and put it in all like the exact like destinations like you know, city, state, zip, whatever, like it's just too much work. So you just kind of write it on one line. Well, if you tap into the street address on the Google contact's web page, you start typing the address,

and lo and behold. Yes, they have been so smart where it will auto complete with that Google kind of pop up that comes up when you type in an address on a lot of websites, and it will automatically figure out what you know the rest of the address. Now, the only thing it doesn't work on is like a

apartment numbers. You will have to type that into the second line, but it will do the address properly formatted, the city, the state, and the zip code, and it will even give you the last four of the zip code, which probably used to be useful back in the day with mail service, but now probably just you know, don't doesn't really get things there any faster. Maybe it does, I don't know. But I went through and I did a couple of my contacts and that was really fun.

I also want to mention there is a contacts app that I really like, and it's called Contact Picks, And I think I might have mentioned this already, but it's a really cool little app that is just so easy. This is on iOS, but it's such an easy little app to use. And oh gosh, oh no, I don't know what the I don't know what the like. I'm trying to figure out how to find what this contact app? Like,

what's the like? How would you know? Like if you look up contact picks, you're not gonna like, you're not gonna know like what it's all about. So let me go share app and I'm gonna share it to myself and I'll see if I can figure out where this app comes from. But it's like a dollar ninety nine and it's really easy because you just you go in there and all you have to do is it gives you a list of all your contacts and it just

fine helps you find pictures for them. And I'll put the link in the show notes you can see it. But oh wow, price one up, it's now four ninety nine. Well I don't know, I mean for four ninety nine, I don't know if it's totally worth it, but it's kind of fun. Honestly, I really like it. But what it does is so it shows you a list of all your contacts that don't have pictures or that have pictures,

and then it helps you find pictures for them. So you can search Google Images and it automatically does all this. You can search Facebook, you can search like just everything

like Facebook, Twitter, Instagram. It's so easy. It's really really cool and it works, and it's it's very simple, and it's just a fun way to like replace some of the old school pictures that people you know, like I don't know where the pictures get pulled from on the contacts on my iPhone, Like for every time I have someone on there, I'm like, like I show them, like where did this picture come from? Like why why is

your picture a picture of your dog? And they're like, oh, I uploaded that to AOL ten years ago and I'm like, well, why is it? How did it make it to my phone? I never know. So this is a way that you know, it's a manual process, but it's like an automated manual process, and I find that the easiest way, especially I mean, I don't know a lot of people that I have in my contact book or like either public figures or they have you know, a LinkedIn I mean, I guess

a lot of people have that. But it'll just help you find a picture, especially their professional pictures, very easily and or just like a fun picture that they posted one time to like Facebook before they lock down their account, and it's just floating out there on the web and it's like them in a bar and you can like just choose that. It like comes up on Google Images and you could just choose that and put that in there. Oh okay, all right, so we got through that question. Uh,

let's talk about Amazon, one of my favorite topics. You know, you know I love Amazon. So Amazon invited me to try out their new palm scanning payment system called Amazon One. And this is this is That's what I love about these big tech companies. It's like they're so like mysterious, Like they call me. They're like, rich, we would love you to try this new system out. I'm like, oh, great, okay,

but we can't help you do anything. What do you mean, Well, we can't give you an interview, We can't really do anything, but we can just know that you're coming to the store and will make sure that they allow you to use your phone. And by the way, you can only use your phone to record. Now, I'm probably telling you too much about the inside baseball of how things work, but you know, a lot of things are like little negotiations, you know, like when I went to the the Volkswagen

event in Chattanooga, Tennessee. They were like, well, you can't record anything in the factory. I'm like, well, that's a non starter. I'm a TV journalist, like I need to record stuff in the factory. Like, well, we have someone there that will be recording. I'm like, no, I want to record my own stuff because I can't rely on your camera person. And you know. So they finally went back and forth and they said, Okay, you can use

your iPhone and I said, okay, cool. Same thing with Amazon. Okay, you can use your iPhone to shoot this, but that's it. So we go in there and we tried it out. You basically link you go in there and this is in like sixty different locations, mostly Amazon stores, but then they also have it as a ticket Kia or a ticket entry method at Red Rocks Amphitheater, which I've never been to, but I hear is beautiful. One of my

favorite CDs. I know this is aging me or dating me, but my my Dave Matthews band Live at Red Rocks is like one of my all time favorites, and that's the only that's the only like frame of reference I have for Red Rocks Amphitheater. But I'm sure it's beautiful. It just sounds amazing. But anyway, so they're using it. You know, you can scan your hand to get in as a ticket instead of your ticket. I digress. Okay, So here's how it works. You go into the Amazon store.

You go up to the counter and you say, I'd like to register my credit card or my card with my hand, and so you pop your card, your either debit or credit card into this little reader that's linked to your Amazon account, so you know, it knows which cards are on your Amazon account, one that you've used before. And then it says, okay, now hold your left hand

over the scanner. Bink takes two seconds. It scans your hand and I'm talking to your palm of your hand, so it's actually like kind of looking through your hand. I'm guessing at like the blood vessels and stuff at the veins. I don't know what it's looking at, but it is. And then it does your right hand. It says, okay, that's it, You're all done. You pop your credit card

out and you never need it again. So now the next time you go into Amazon store, you buy your stuff, and you just go up to the register and you say, oh, I'm using Amazon one. You scan your hand and that's it. Now, Yes, I get that. It's scary. It's biometrics. It's they're building a reference of who you are, and they can someone can steal. Someone on my Facebook page said oh great, now people are going to be chopping each other's hands

off and using them to pay in store. I'm like, and someone else's comment and they're like, oh, that's not very obvious. You bring a bloody hand into the Amazon Store. Like, I don't think that's going to be happening. I remember people saying that, you know, when face id came out, people were gonna be getting their their phones unlocked by holding their their iPhone in front of their spouse while they're sleeping to unlock it and look at all their secrets.

But like, I mean, it's just then the fingerprint. You know, when touch id came out, people were like, oh, now people are gonna, you know, just put their finger on someone's phone and like get it unlocked real quick, or chop off their thumb when they need it. It's like, no, I don't think we've really heard a lot of reports of that stuff happening, and if it does, these people have way bigger problems than Amazon's little palm scanning system.

I mean, if you're chopping off people's hands to shop in the Amazon Store, I think that's a bigger issue than Amazon coming up with the new technology that uses palm scanning biometrics. Okay, yeah, and I don't want you in my Amion store, honestly. If that's if you're if you're considering chopping off someone's hand to use it to buy your uh, you know, your latest romance novel at the Amazon Store, that's that's a little concerning. So I

would think twice before you even consider doing this. Okay, So I tried it out. I bought a bunch of stuff at the Amazon Store, and it works great. It's really convenient, it's fast, it's simple. It's truly contact lists, which I think in today's world with uh, you know the COVID situation that never ends, and you know the even the fact that even if you use tap to pay ninety nine percent of the time, if you're using a debit card, it's like pin number please. Half the

time they're like signature. Please. I'm like, why do I have to touch the screen? I just did tap and pay. The reason I'm doing tap and pay is I don't have to touch your dirty, grimy screen in the middle of a COVID world or any world. I didn't want to touch the screens before that, or the pen that's hanging there. Nasty. The only the the whole pin screen.

The only thing worse is that giant key for the bathroom they give you at the at the gas station that's on like a giant like you know, it's attached to like a kid's like wagon. They're like, oh, here's the key for the bathroom, and it's attached like a radio fly er wagon. You have to like wheel it to the bathroom because they don't want you to steal it. I mean, who comes up with the things that they attach those keys to. It's like always like the randomest

thing that's like so dirty and disgusting. My little trick is I always hold it from the ring where the key connects to the nasty whatever the thing that it's holding, because I feel like most people don't do that, So I'm a little bit cleaner that way. But it's like you go to the restroom. You gotta you know, drag

this giant key there. Then you have to put it somewhere in the nasty bathroom, and then you wash your hands and you come out of the bathroom, and now you have to touch this thing and bring it back. And then it's like you might as well have just you know, licked a street corner or something. I don't know where was I. So the Amazon One, it's it's a great system. It's really fast, it's simple. It's truly contact list because there's nothing to do. After you do

that initial sign up. You literally just wave your hand over the reader. It says, okay, we know who's who, we charge the card. And I even got a notification from my bank, like a personalized thing that like they knew what Amazon one was. So clearly they've gotten some of these banks on board. It said, like you know from my bank, like, hey, we noticed you added added

your card to Amazon one. You have all the protections of your card that you know are that you would that you would get typically even if you use this method. And I was like, okay, so Amazon's really pushing this, and I think I think it's tough to sell people on a new type of payment method, especially when we just are getting used to the whole tap to pay thing. And so I think that they have an uphill battle

here because it's it's limited. It's only you know, in use at Amazon stores right now, plus that random, uh, the other random place I mentioned, the Red Rocks, And so I think that Amazon would like to license this to other places, and then, of course they will get a little tiny percentage or whatever however it works with the interchange fees or whatever, they'll get a little tiny cut of the action whenever someone uses this at somewhere else,

like another store. But I can guarantee you Walmart's not going to accept this. I can guarantee you that Target's not going to use this. I can guarantee you that Kroger's not going to use it. So and for mom and pop places, it's probably a little expensive to get this reader when you just invested in tap to pay. So I don't know what the future of this is

going to be now. Amazon, Yeah, they're building a bunch of stores, and I do think that if Amazon has it in their own stores and you shop at Whole Foods all the time, where you've got Amazon Books, or you know, it's very convenient. But I think the place that this would work the best at is sort of a little tiny convenience store, like a seven to eleven, places where you're going in and you just want a very fast transaction and so or even like a gas station.

Not that I use gas anymore, as you know, but if I did, this would be really nice. But you still have to touch the handle of the gas thing the pump, so it's like, you know, people aren't. It's places where I think you have very quick, small, fast transactions, and that would be like in New York City. I think of like the little corner convenience stores like that. This would be really easy where you just you go downstairs. You know, you're in your pajamas, you're in your slippers.

You run downstairs, you grab a you know, whatever you need, and you wave your hand and you're done. And so I think that's where this would really thrive. And if Amazon can get these little places to adopt it, that would be really great. But we'll have to wait and see on this one. But I did try it out. It did work. It was very nice, it was very quick, and I like it because, like I said, you don't

have to touch anything. So with fingerprint, you know, if they did fingerprint, you have to put your Like there's a place in LA that does a fingerprint as your either payment or your club card. And it's like, I don't want to put my finger print in your little machine like number one that's my fingerprint, which I don't

know why. To me, my fingerprint seems a little bit more identifiable than my palm print, Like, you know, fingerprints since the beginning of like mankind, that's what they've used to like identify people, whereas palm and you know, iris scan, yes, but palm, it's like, no, no one's really using the palm to identify you. So I think that's a pretty pretty des one. I going really slow here. I've only gotten through two questions. All right, let's see, Hey, Rich,

can you help us understand DNS servers. My family has spectrum. Despite appearing that we have full bars, we're constantly being told cannot find server. It's virtually impossible to use the Wi Fi on our phones in our house. On laptops, it's especially hard to connect right away, but after several minutes it's typically okay. We have a mesh system all the MESH hubs indicate they're working. Someone suggested we might want to consider using a different DNS like Google or Amazon.

Any thoughts, aren't we are not. I'm thinking we're not your only fan with this problem. Thank you, Rich. We always appreciate your tech wisdom. Michelle and Cyprus. So, Michelle, the fact that you have a MESH system is a good thing. I'm not sure it's properly set up if this is happening, but I will tell you that, yes, I use a third party DNS. I do not use what Spectrum or AT and T provide because you're right, in my experience, it's not the best experience to use

experience twice in one sentence. But I find that it is slow, it is laggy, it's not that great and so, and also it's not that private, and so I always switch to a new DNS server. So there's a couple like you mentioned. I don't know about Amazon. I don't think they have one, nor would I want to use theirs. But Google, yes, they have one that is eight dot eight dot eight dot eight and then it's I think eight dot eight dot four dot four. So you have to look up the way to update this on your system.

But if you just google the name of your Mesh system, like you know EUO Mesh network DNS servers, and if you even you know, even the app for your for your Mesh network should have a place where it just says DNS and you go in there, and it's really

quite simple. You just go in, you type in those four digits whether it's uh A A eight or one one one one which one one one one is run by cloud Flare, And that's another one that's a little bit more private, a little bit better, and a little bit faster, And so I would definitely switch to one of these, and I think that you will have a better experience. But I think the bigger problem might be how your Mesh network is set up. But I'm not sure, but I there used to be another one that I

liked too. Maybe it was this one one one one, Yeah, I think that's it. Those two now the other one. If you really want to do something that's interesting, you could switch to what's called ad Guard DNS. And if you switch to ad Guard, you will actually you've you've got a couple of flavors inside there, and so ad guard has a has a a DNS that is for what Yeah, family, So there's a family protection mode in here, and so you can go, uh oh, yeah, there's yeah,

there's two, so you can okay. So ad guard will actually block at the network level, all the ads on your system. It's not perfect, but it blocks ads, it blocks any counters malicious software, and it can also block adult websites. So if you want to switch to this, it's a little bit different because you're you know, you're going through a third party and you're kind of you

gotta put a little trust and ad Guard. But if you want to block ads kind of on your network at a at a network level, you can set this up and their servers are it's like, well I can read it. It's ninety four fourteen dot fourteen, and that's the default that will block ads. But if you want to do something a little extra and you've got kids in the house, you can do the family Protection servers and this will attempt to filter out any adult content

on the web as well, mostly adult websites. I don't know about Google searches, but and that's like ninety four dot one dot fourteen dot fifteen. So those are yeah, I mean, those are two other options. So you've got the the Cloudflare one, which is one dot one dot one dot one. You've got Google which is eight dot eight dot eight dot eight, and you've got this ad Guard DNS. Those are the three that I know off the top of my head, and I've used most of them,

and I do think that they are better. In fact, it's one of the first things I change anytime setting up a Wi Fi network. All Right, Google is going to announce the Pixel six on October nineteenth, So I'm not gonna spend too much time on this because until the phone is announced, there's not really much to talk about. But I told you that I am waiting to see what the Pixel six Pro is all about before I make my final purchase on the iPhone thirteen Pro or

the Pixel six Pro. Now, I'll be completely honest, it's gonna be tough to get me away from the iPhone thirteen Pro because it is quite possibly the world's most perfect phone. And I don't just say that because Rich you love Apple, Oh my gosh, you're such an Apple fanboy. No, I say that because if there's a phone that I had to be stranded somewhere in the world with, it would probably be the iPhone thirteen Pro. It takes amazing pictures.

The battery actually now lasts a really long time. I like the charging, I like the screen, I like the accessories. I like the Apple Watch. I like the software on

all the apps. I mean it's a total package. Now, there are a lot of things I don't like, and I don't like how I message hijacks your phone number and gets you into this world of I Message that I don't want to be a part of, but I have to be because you know, we live in an Apple world, and all your friends if you start texting them with green bubbles, are like, Ranch, why aren't you using your iPhone? And it just gets, you know, really annoying, and so I just go, you know, I just don't

ditch it. But on the flip side, I love how my I messages go to the Apple Watch and they go, you know, my Apple Watch. I can just leave the house and you know it's got cellular on it. So it's gonna be tough to move to the Pixel six Pro because I feel like it's a one trick pony. It's going to have great camera quality, but what else does it give me besides that? Now, I do like

the idea. Whenever I use a Google phone or an Android, I of course immediately start harnessing more of the power of Google, because on the iPhone, Google it's there, but it's not very easy. You're always typing, you can't really use voice search, you can't really use it's just a lot of like busy work to actually use Google or any Google products on there. Whereas I'm Android, it's much easier.

So if I want to search for something, I just tap the microphone button right on the home screen and boom, I'm into a search and the results you are up within like a fraction of a second. If I want to click on an address in anything across the phone, it will bring me to my preferred Maps app, not Apple Maps half the time as it does on the iPhone. If I want to set up any kind of random

little things on the phone, I can do that. Now iPhone has gotten a lot better in this aspect, but again I feel like I'm always cruising two different systems, the system that Apple wants to force me to use and the system that I want to use. For instance, half the time when you click on a website, it comes up in Safari because even though you can set a default now, it doesn't always work. And it's just those little kind of things that bug me about the iPhone.

But overall it is a very very It is the best device. Let's put it that way. It really is. As a full package, it is the best. But I will be looking forward to seeing what Google has to announce, and I hope that I can switch. I really do, because it will take some creative figuring out for me to keep the Apple Watch, but to switch to the

Pixel six Pro and we'll see what happens. October nineteenth, Yolanda says, Hey, Rich, not long ago when I was getting for work, you did a short segment on refurbished phone iPhones. Today, I broke my screen. I'm not sure how much longer it will last. If you'd be so kind to send that information, I will greatly appreciate it. Thank you well, Yolanda. If your phone is not that old, I would just get it repaired, and I would just take it to like a you break eye fix and

see how much it costs to get fixed. Usually, screen repairs are not unless the digitizer's broken, like the part underneath the screen. It's just the glass that's broken. They can replace that and it's not that expensive, and it probably will be cheaper than new phone. But if you want a new phone, here are the places that I would look for a refurbished iPhone Number one. I spoke about getting phones on Amazon earlier, but I would not

recommend new phones, but refurbished iPhones. Yes, and you can look up. I think it's either Amazon Certified refurbished or Amazon Warehouse deals. But they've got a bunch of iPhones in there because a bunch of people trade them in and then Amazon has them, and then they refurbish them and they send them back out to or they sell

them to folks like you. Gazelle is another place that a lot of people go to purchase or to sell their phones, and then Gazelle will refurbish the ones that are still good and they will flip them and sell them to someone else. And you can get a pretty good deal there if you want, like the most official method you know coming from Apple, and you get a little bit better warranty. I think it comes with a two year warranty, but and plus a good return process.

Plus you can bring it to the store for you know anything, any help you need, you can go to Apple dot com or just search Apple refurbished, Apple dot com, slash shop slash refurbished and okay sorry. They come with a one year warranty and so you save up to fifteen percent and they come with a one year warranty and it comes with a new battery and a new

outer shell, which is really cool. So they basically just keep the insides, like the guts these phones, and then they replace the whole outside of it new battery and a new outer shell, and so you're getting like, basically, you're not getting someone's old battery that they like, you know, it's like a rental car, you know, they were like reving it up every day, and so you're getting a battery that's actually brand new. And so that would be

one advantage to shopping direct from Apple. Yes, you're gonna pay a little bit more, but in the end it might benefit you because you're not gonna get a lemon. You know, you never know what you're gonna get some times when you buy it off eBay or Amazon, you know, you just don't know. But if you buy it off Apple, you've got a big company that's backing what they sell you and the other one. If you're a little bit more tech savvy, a little bit nerdier, I'd recommend Swapa.

And this has been like kind of the the geek's favorite place to sell and buy a lot of gadgets over the years. And I say that because it's a little bit more like involved than some of the other places. But the stuff that you get on there is pretty high quality, and so people, you know, if nerds like it, that's a good thing because that means that they're doing something right. Because these are the discerning tech folks, right and so you want to make sure that if they're happy,

you'll probably be happy as well. But good question, Thanks for asking it. And yeah, let's see what do I want to talk about now? Let's we talk about you know, every week on the show, I'm going to talk about my journey with Tesla and electric cars in general. But I'll get through this news and I'll just switch to talking about what I want to talk about, which is my car. But GM has unveiled Ultra Cruse. So GM

has something called super CRUs which I've tested. It's kind of like their hands free driving, but this Ultra Cruse takes it a step further, and Ultra Cruse is so if super Cruse is more like cruise control, that doesn't require hands on the wheel, but you kind of have to still be active in this, and that Ultra Cruz is more like self driving, but it's not full self driving.

So no, everyone's dancing around this idea of self driving right now because I think that all these car companies over promised, and when customers get into these cars, they're like, oh, I thought my like I thought my Tesla would just drive itself all the time, and that's not really true, even if you pay for the full autopilot, which I've not done just yet, but your car. I think that

these cars are doing more for us. But you know, even in my Tesla and even in the GM Supercruse, I mean Supercrus does change lanes by itself, so that is that is definitely something it does at the base level, but you know, it's it's kind of like cruise control, but a little bit more evolved, so it does a little bit more. And then Ultra Cruz is going to use sensors like cameras, radars, and lidar to control steering, acceleration,

and braking. And they say they could use it on two million of miles of paved roads and ninety five percent of driving scenarios. But this is gonna this is gonna premiere on really ultra premium cars and then trickle its way down to h You know what's the most basic GM car? These days? I don't even like they don't even make cars. These car companies don't even make cars anymore now. I was talking a forward about the Maverick and they're like, yeah, we don't even make cars anymore, Like,

what do you mean you don't make cars now? We just do SUVs and crossovers. So I mean, I think that these this car market has been taken over. I don't even think GM's making cars anymore. Like they they don't do the they do the bolt I guess which is a car. But I don't think they do like any of the small little cars they used to do. They just have so many these little cars. But I guess the the people have spoken and they like their crossovers.

But anyway, s you'll have supercrew. So now when you hear the term super cruise, that's like a much higher end version of the self drive or the driver assist and then regular Sorry super Cruise is the is the regular. So there's two levels. There's there's three levels. There's driving yourself, then there's Super Crews, which has assisted driving, and then there's Ultra Cruise, which is gonna be much more assistance and it's gonna do stop signs, traphic signals and other

things that Super Crews cannot. So Ultra Cruise is kind of like their high end, kind of like the equivalent of the autopilot on Tesla. But autopilot's a little misleading because there's full autopilot and then there's autopilot, and so there are different levels on the Tesla as well. And I'll be honest, like my experience with the Tesla number one with the autopilot situation is I think that it's

a little dicey because it's so easy to switch. Like even if you have cruise control in your car, it's not as easy to get into as it is on the Tesla. On the Tesla, it's really quick and really fast to snap into the ether either the self whatever the gosh what am I trying to say here? The part where it just keeps the speed so cruise control and then the lane keep so it doesn't Tesla doesn't use those nomenclatures. But that's really the two levels that

I have in my car. I've got the adaptive cruise control, which when you you just basically you can tap one. It's like a stick on your steering wheel. You pull it down and boom, or you push it up. I can't remember. But then you're you're all of a sudden like just you know, whatever the speed limit is, you're automatically there. And that's another thing. Like on my old car, you know, you'd have to press a button to enter a cruise control and then you'd have to set your

little cruise control speed. So this is kind of like all in one in one swipe, so it's really fast. And then the second thing that's faster is the auto like staying in your lane. And so I think you do twice on the stalk and it then stays in your lane. But I'll be honest, like for me as a driver, sometimes I forget. I'm like, wait, am I in just the part where it's keeps the the adaptive cruise control? Or am I in the part where it

also keeps you my lane? And yes, there's little indicators that tell you, but I think our human brain, and I've said this before, is not fully wired to it's going to take a while to like adapt to this idea that you always have to be in control. But sometimes you're not really in control and the car's doing itself. And it's kind of a tough thing to explain. But I think that's when we see all these accidents with

these self driving cars and the automated systems. It's because I think people are just their their brains are not like, oh, shoot, like it used to be all you had to keep track of, well, your brain would keep track of everything, and now as you start to peel away those layers of Oh I can keep my foot off the gas pedal and off the brake. Oh okay, well that's a little weird. Oh I can take my hands off the stirring wheel for a couple of minutes and then I

have to put them back on. Or oh, it's just gonna stay in this lane while I do something real quick. I mean, it's odd that we have that, and it's tough for your brain to kind of to make sense of all of that and every single time when the scenarios are constantly changing. So I think that's why we're seeing a lot of issues with the uptake and the you know, the situation with the self driving and the assisted driving. But and quite honestly, like the bigger portion

of this is when things go fully autonomous. I think that's gonna be even scarier because there are just so many driving situations out there and so many nuances on the road that, yeah, I just don't know if I would trust a car to you know, to drive me right now all by itself and also drive my kids. So or maybe when they start driving, it'll be it'll be better because it'll be not them driving, So that's

maybe it'll be better. All right, Let's get into another question because I think we're getting towards the end of the show here. Uh Almah says, hey, Rich, I've used Yahoo mail for work since the beginning of Time two thousand and one. I've noticed that it takes forever to load on my iPhone and I can read and I now read Yahoo mal will cease to exist? What provider should I switch to for business? Gmail? iCloud. I receive a lot of files and emails I would pay for

a reliable service. Can you point me in the right direction? I always follow your recommendations faithfully, thank you alba alma alma. I would recommend the easiest is probably just Google not I mean, yes, you can use Gmail and it's completely free, but if you want to have something that says your business name, like you know, like I have Hello at richontech dot tv, I would recommend you got to pay a little bit, and I think it's worth paying. Now.

You can do this a couple different ways, like that Hello at richontech dot tv is just a forwarding email. So when someone writes an email to that address, my my domain is literally just forwarding that to my Gmail, and so when I reply back to someone, it typically comes from my Gmail, which you probably don't want for

your business. So I would recommend that you would actually sign up for Google's, you know, a business account at Google, which is I think Google Workspace, and then you would sign up for an email so it looks like it's six dollars per user per month, and that includes thirty gigs of storage file sharing, and you know, you can upgrade if you need to. Plus, it includes your company, your email at your company, you know dot com. So

I would probably recommend that. The other option is I would go Microsoft out or Outlook, which is Microsoft three sixty five, And I don't have the pricing on that, but I think that that, you know, anytime you do a business, you kind of want to use Like I think that Outlook is really good for business, Like you're gonna be using their app to check your email. And so either Gmail or Outlook I think are the two best out there, and so I would just use those now.

If you don't want to pay anything, Yeah, you can use something like an iCloud, but you're saying you're getting a lot of files and sending a lot of files. You don't want to have to be in a scenario where your storage is either used up or it's too full, or the files are too big and you can't send the email. So I would probably go with the Google Workspace or a professional version of Outlook. And I think those two will probably be your best bets. All right,

let's talk about something fun before I wrap up the show. Here. I went to Dreamscape. This is I don't know if I've talked about on the podcast before. I'm sure I have, but they Dreamscape, I think is doing the best virtual reality out there. I love VR, I really really do. I think it is. It's gonna have such a big future.

I don't think we're there just yet, but I do think that VR has just such a bright potential if they can figure it out, they being the people that are working on it, And what that means is they've got to get the headsets to be better, less tethered, longer, battery, smaller, lighter, more comfortable, easier, less sick, all that good stuff. No backpacks. So anyway, Dreamscape is one of these companies that's sort of pushing the limits when it comes to VR for

the average person because they're in the malls. They've only got a couple locations. But you go into this place and you have a strap on the headset, you put on a backpack, and next thing you know, you're battling aliens or you're checking out whatever a world that is just not available in the real life. And so the new one they have is called Men in Black First Assignment, and I went to Dreamscape to check it out, and

it is just so cool now. I will say, personally, my headset was a little bit choppy, and I'm not sure if that's because they need to like restart the computer that was attached to it, or if you know this this place has been around for a couple of years, maybe their system is getting a little bit older and they need to like update, you know, because these VR files, I'm sure it's like anything, they just get bigger and

bigger and require more processing. So maybe it was a little bit old and they need to upgrade, but I'm not sure. But anyway, it didn't really take away from the action and the excitement. But I'm telling you, the first experience is you get in there in this little room and they put you on a subway car and you look like you're going through like this cool subway station. It's like all high tech and like alieny or whatever,

and it's just so realistic. You feel like you're on a moving subway car, and it's just I love that kind of thing that you can just your brain just instantly is like, oh, I'm being tricked, but I don't

care because it's so cool. And then the second part that really got me is that you're on this like little like little i don't know what you call, like a little motorbike kind of thing that you're like riding through the world in which really you're just stationary, but it feels like you're you know, you're on this thing and they shoot you up in the air, like a thousand feet above this bridge. And I'm not kidding. It was like my spidy sense of like, you know, my

little awareness of heights. I don't know what you want to call it is like it's like triggered and I'm like, whoa, I'm really up high right now, but I'm not because you're just in this room in the mall. And so that was awesome. Now, the one thing I would say, I took my son who's ten, and it was great because I was a little nervous. I'm like, oh, is he gonna like it? Is he gonna run out of

the room? Is he gonna get hurt? Because he's you know, you're in this room that has like it's like a square, a big square that has like four railings rounds that you don't like fall off the stage or it's not really a stage, but you know the state this place is equipped with all kinds of little tricks, like water out of the ceiling. You know, it sprits you, you know, fans, there was heat in this one. There's like a place where you can reach out and touch something and it's slimy.

You know. The floor vibrates and rattles and moves so that it not moves, but it kind of rattles and us so that you feel like when you're on that train that it's actually moving, and you do walk around a little bit. But anyway, at one point, when we were on these little bikes, all of a sudden, my son, who is you can see the avatar of whoever else

is in there with you. He disappeared because they in this example or this adventure, the person I guess, they kind of peel off onto their own bike, not next to you anymore. And so I did not like that aspect of it because I felt like it was a little as a parent, I wanted to be able to look over and see that my son was still there and okay, even though it was just it would be an avatar of him, but still at least I know

he's there. But this whole thing, like the last ten minutes of the ride, it's only like fifteen minutes, he was not there. And so I kept yelling out. I was like, Parker, are you okay? Parker, you okay? He's like, yeah, yeah, I'm okay. And it's really you know, you don't want to lift up your head sex, you don't want to you know, to take yourself out of the action. But it was just such a great experience. Tickets you're like twenty five bucks. You know, it's it's well worth it,

I think for the experience that you get. And yes it's it's expensive, but you will get to talk about this and I just think it's such a transformative technology in your life that it just kind of changes your paradigm. And I've talked about this in the podcast where I feel like we need to do that as people that want to grow and learn and adapt that you just have to challenge yourself in different ways and this is

one of them. In a weird way, You're just experiencing something that you've never experienced before and it does forever change the fabric of who you are. So check it out Dreamscape at the you know, if you have it by you see if it's by you, But otherwise you don't do any of these things. But I think Dreamscape is the best. All right, Walter says, Hey, Rich, quick question. I have a Galaxy Note ten. I'm thinking of upgrading to the Galaxy flip phone. Is there a big difference

between them? Besides the flip, is it worth the money or keep my note thanks in advance? You know what, I would not go to the Flip from the Galaxy Note ten. You know, I guess the Flip is fine. I mean, it's the cheaper of the two. The Fold is the more expensive one. I just don't really see the benefit unless you're trying to save space in your pocket. But you're taking kind of a downgrade here because you're not gonna have the best specs, and the Note ten

at one point had the best specs. It had. You know, you can write on the screen with the stylust. So I think that you should go with the Samsung Galaxy S twenty one Ultra. If you want something that's similar to the Note ten. That's an upgrade and you're gonna get the best and you can trade in your Note ten for that. The Flip I would go for. If you don't care too much about the quality of your pictures, they're gonna be fine. They're not gonna be anything spectacular.

If you don't care too much about battery life, if you don't care about a crease in the middle of your screen if you don't care about the fact that your phone is not going to be as durable as a standalone phone that doesn't fold or flip. And I just think that the flip is for someone who is just fully accepting of all these downsides, just to be on the cutting edge and have people say, oh, that's cool, you can fold your phone in half. Otherwise, I would

definitely go with the S twenty one Ultra. If you don't want to spend all that money and you don't really care about the style. It's like if you're not really using it a lot on your note ten, then I would just go ahead and get the S twenty one like the standard one. Maybe you don't need the Ultra and just go that way. Oh my gosh, I had so many more questions to get to. I must have been talking too long on all these different things. I gotta remember, Okay, I need to talk less, answer

more questions. That's my goal of next week's show. That's gonna do it for this episode of the show. If you'd like to submit a question for me to answer, go to my Facebook page Facebook dot com Let's Rich on Tech. Hit the big blue send email button. You can also email me just that's the best way. Oh yeah, rich on Tech dot tv. You can look for the email button there also. I would love it if you would rate and review this podcast. Just write a quick line about what you love about this show so that

other people know why they should listen. I've told you before, but we'll get a lot more listeners lately. And I think that, you know, being on those iTunes charts does help. And when people see it, they're like, who's this rich on Tech? Let me let me read a couple of reviews and see and like. If you write like why you like it, then other people might like it as well. You can go to rate this podcast dot com, slash rich on Tech, or you can just do it in

the app, mostly the Apple podcast app. I'm sure the other apps can do it too. You can find me on social media at rich on Tech, and no matter where you live in the US, you can download the free ktla plus app on Apple, TV, Fire TV, and Roku. Scroll to the tech section and watch all of my TV segments on demand. Yes, I always say that's where I do my best work on TV. That's what pays the bills. That's what I like. I mean, I love this, but you know, it's just one part of what I do.

But TV is like my day to day. My name is rich Demiro. Thanks so much for listening. There are so many ways you can spend an hour of your time. I do appreciate you spending it with me. I'll talk to you real soon. Take care,

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