021 Rich on Tech Radio Show - May 27, 2023

I'm the tech reporter at KTLA Channel five in Los Angeles. Welcome to the show. Phone lines are now open at one eight eight eight rich one oh one. That's triple eight seven four to two, four to one zero one. Give me a call if you want to chat. If you have a question about technology, you want to figure out how to do something, how something works, you're deciding between a couple of things, whatever it is, give me a call. I'll lend my ears and technoledge to you.

It is Memorial Day weekend.

I want to say thank you to the brave men and women who have made the ultimate sacrifice for our freedom.

Thank you, thank you, thank you.

And special guest in the studio today, my son Parker.

Can we hear Parker? Is he there? Park Hey?

Hey there you are everybody.

How are you doing today?

I'm doing well. How about you.

I am doing fantastic. Well, you tell me. You know how I'm doing. You live with me, So am I.

Always doing good?

It's a nice weekend. Yeah, I have to say it's really nice. I think the sun's starting to pop out. It's been a cold week.

Yes, and you're here to talk about Final Cut pro on the iPad?

Yes, I actually am.

You've been playing with that? Huh, yeah I have.

I've been playing with it for a couple of days because I always wanted to. You know, I'm into editing for my dad and h Parker.

You'll take the stuff that I shoot and then you'll edit and we do like a little edit competition where you'll see, you know, if you can edit better than I can. But we've been very impressed with this, so we will talk about that in a little bit. Parker's going to be hanging out for the whole show, so I may bring them on from now and then. So my goal if you listen to this show is to make it the most useful thing that you listen to.

That is always my goal.

So when I talk about stuff, when I choose the topics, when I discuss things, it is all for you. And so yeah, I'm not going to get to everything that happens in the tech world.

In fact, I say it in the beginning of.

The show, I say, this is the show where I talk about the tech stuff I think you should know about. It's the stuff that I believe is important for your life because we are modern tech animals. We are people that are using technology, sometimes against our will. We all have a phone, we all have a computer, a tablet, or you know, a combination of some of those things, and sometimes we just have to use them to survive

Like the same way. So those are my two handiest apps.

After that, I have an app called Pocket, and this is an app that allows me to read something later. So I surf the web all day and I find an article that I like, and I will save it in Pocket to read it later. Ninety nine point nine percent of the time, as soon as an article goes into pocket. It is guaranteed I will never read it ever again in my lifetime. I don't know why that happens, it's just the way it is. So I need to

When it comes to.

Travel, a ward wallet is my absolute favorite app for keeping track of everything that I'm doing. All of my reservations, it organizes them and it puts it into this really neat timeline called my Trips, and it's just fantastic. Anything I've done, any hotel I'm staying at, any tickets I have for anything, it's all in this main list.

I can find it so easily.

Backdrops This is one of my favorites because it helps me find wallpapers for all of my devices and they're just really cool slick.

I think there's a paid version of this app.

I don't think I've ever paid for it, but it's really handy and it's just great, great backgrounds for all of my devices, and it's called back Drops and it works on iOS and Android. When it comes to editing, Splice is my absolute favorite editing app. It works on iPhone, it works on Android. So far, I've paid for it on iPhone, but somehow I can't figure out how to get my paid subscription on Androids, So that's definitely a downside.

This one is iOS only.

It also may be paid for like eventually, but it's a really handy app for finding duplicates. I Exit is also one of my favorites for road trips. For when you're looking for a specific fast food up ahead. You can see everything by exit up ahead. Plus they have gas prices and all that stuff. But I Exit is really good. All right, I think that's gonna do it for these apps right now. I'll put some more on my list at richontech Dot TV because I'm gonna tell

All right, coming up on.

Today's show, I'm gonna explain why Netflix wants you to pay up if you're sharing your password.

We've got some great guests this week.

Daniel Rubino is going to join me to talk about Microsoft's latest AI announcements.

Jim Steier is.

Going to talk about the Surgeon General's warning about social media and teens, and later we'll talk about Ford and Tesla with the editor at clean Fleet Report. All right, first up, it's your turn. Your calls coming up at triple eight rich one oh one. I'm rich Demiro, and you are listening to rich on Tech again, phone number triple eight rich one O one eight eight eight seven four to two four one zero one. I know I gave you a lot of apps before, and there's a

Hi Rich, this is Elam.

Yeah.

I have a quick question. My stepmother is selling her house and selling the content of the house, and with it, she sold her computer. She just called me and said, oh, someone's trying to change the phone number on my hers her Apple account. So I'm like, oh, shoot, so I'm going to go over there in about two hours to go deny that request because obviously someone's trying to maybe change her user name.

Access her account.

It's that I don't even know. She's logged out of her Okay on their computer.

Okay, So okay, So this is a good lesson for any time you sell something, obviously you want to sign out on that device. On Android, iPhone, Windows, Mac, it makes it very easy. You can go into the settings and basically do a factory reset and get everything back to the standard operating you know, the factory conditions now on the iPhone, on your on your does your mom have an iPhone? No she doesn't, So what does she use for her phone?

I think it was the other one Android, Yes.

Okay, So I think what you're going to have to do is go into the settings on iCloud dot com.

Does she have any other Apple device?

I know she has a tab that she uses.

I don't know what.

I don't know that she has an Apple account.

I don't know what it is that's telling her that. So I'm gonna go there later and look at that.

Okay, Well, I would go into her Apple her iPhone and go into the iCloud settings and then and then you can basically go into the device's tab on the Apple ID and then see the device that you want to sign out of and say sign up out, And that way that computer would no longer be on the you know, it won't be on the account anymore.

So concerned about their bank account, I'm hoping that account was not left open on the No.

Those those usually time out after a minute or two or a couple of minutes, So you're gonna be fine there. So I think that, I mean, this could be a targeted thing where someone is literally trying to access your mom's stuff, or it could just be an innocent thing where they're just trying to reset up this computer and they came across this thing and they typed in the password and they were just trying to figure it out. I don't know why you do that if it was innocent.

So there's ways of you know, what I would do is look at the item.

So whether it's a chromebook, whether it's a Mac computer, whether it's a tablet, just look at factory reset and then that just Google that and it should give you the step by step instructions on how to do that everything's a little bit different. But I do this all the time because I'm always testing gadgets and then sending them back to the company, and I always have to

Right, okay, all right, sounds good. Thank you so much.

All right, elim, thank you for calling today, and hopefully it gets all sorted out. And if not, just you know, give me an email and and we'll figure out another solution here.

Sounds good. You have a great day, all right.

Have a great day.

Yeah, really, you know one of these things where it's a good idea in general, and I always do this.

There's also something.

Called third party access to your account. So if you look at if you Google like third party access, Google you can manage the third party apps and services that have access to your account. And what that means is that sometimes when you sign in, it's easier to sign in with your Google account or your Facebook account, or your Twitter or your Apple account. And sometimes you want

Also, your call is.

Triple eight rich one on one eight eight eight seven four to two four to one zero one. I'm Rich Demiro. You are listening to Rich on Tech. Joining me now is Daniel Rubino.

He is the.

Editor in chief of Windows Central. All right, so let's talk about Built. What is Microsoft Built? What is that so much shop?

Build is their annual developer conference, and it's been going out for many years.

It's sort of changed focus.

For many years, there was a lot of consumer stuff there as well, so it was almost like an Apple show, and then in the last couple of years it pretty much went all developer, and they did even they stop in biding press to even attend because it was such like more high level programming. But this year it's actually returned and they brought Windows eleven back to the show, and there was a lot more i would say consumer focused announcements for the first time in a long time.

So let's kind of go through some of those.

So obviously Microsoft was first out of the gate with this whole bang integration with chat GPT right, and I used it. I was one of the people who got the early access. I downloaded Edge, I was using it, and I really liked it. Now, of course I have some other options. But what's the What were the announcements with the chat GPT on on the BING front.

Yeah, this is.

Actually really really good news at least for Microsoft and open Ai. So their relationship has just basically got closer. What I mean is chat GPT was trained on Microsoft some of Microsoft's supercomputers, but it had a limited access basically the access cut off I believe it was late twenty twenty one meeting. It didn't have information beyond that date, and so you could ask it to do things, but he'd be asked about, say last night's baseball game, it could not get that information.

I had no idea what you're talking about.

BING, on the other hand, took that and merged it with a search engine, so you could ask being chat something it happened five minutes ago and be able to find the information. What's happening now is open ai is basically getting that feature from being a plug in, so it's going to have now access to the Internet, meaning they're gonna be very similar in how they operate.

I'd also say the other thing was plugins now.

Open Ai announced plugins for chat Shipt about six weeks ago, and then Microsoft announced plug in support for being chat a few weeks ago as well.

Well.

Turned out those plugins are interoperable, which is gonna be really good for developers, because we were concerned that people are gonna have developers We're gonna have to choose, all right, I got to make a plug in. Do I choose open Ai and chat Gipt, which technically probably has more users right now?

Or do I do Bing?

You know chat You're saying chat Gpt has more users than Bing.

It might, I mean, because of the because of the headlines that chat Schipt has. But we don't really know the user numbers for all of them, right But I think being chat Schipt had a million users like within a couple.

Of weeks, super much. I mean they really.

And then Microsoft yeah, and Mitchoff hit a million two recently, so they're probably pretty close. But what's cool is these plugins developers write once they go anywhere to both systems. That's good news because it means, you know, people aren't going to forget about Microsoft's chatbot.

Basically, Okay, so we've got the chatbot, we've got the plugins.

What about this copilot?

This got a lot of attention in the press, this whole idea of Copilot, and it's can you explain what copilot is because we're going to hear this a lot.

It sounds like, yeah, so Copilot is basically a digital assistance. It's being put into their Microsoft Office software like Word and power Point, but it's also now been announced it's coming to Windows. We shouldn't be a surprise to anyone. It may be a surprise how early it's kind of coming that it really shows that Microsoft had a lot of this stuff planned out. It's similar to the way Quartana, Microsoft's previous digital assistant was sort of integrated into the

And what's really neat about that is the fact that these you know, Windows, there's a lot of features built in and I would say people probably use you know, five ten percent of them at the most.

Right.

So if you can ask for something you want to do, Hey, show me all the documents that are larger than one hundred megabytes that haven't looked at in a year, you know, yep, easily clean out your hard drive like little things like that. That just it's just like this whole idea of natural language is finally coming to fruition in a big way, and I think that's a good thing for the for the average user too.

Yeah, digital systems up until now have been pretty disappointing. They were cool at first, but they just did not evolve as quickly as we were all hoping to. So they had to memorize a lot of commands, which is a fantathetical to like user adoptions, right, because who's going to go memorize certain commands to do certain tasks? You have to have for knowledge that even exists, and that's gonna be a difficult thing. That's you know, thankfully, it's gonna be overcome now.

And I think it's also like not just the commands, but it was only programmed to do certain things. And so this I feel like this whole new generation of like this you know, all this AI is that you like don't really know what it can do, but it doesn't matter because you just ask and see what it does and what it's capable of, and then you kind of like adapt from there.

Yep.

Yeah.

And there's only a whole subgenre of people that are that's coming out of people who are basically masters at commands for these chat systems, because you can really you're right, I mean, people like started companies using these chat things basically asking hey, create me a company, design a website for me, blah blah blah, and they put in all the specifications that they want, and this thing goes and does it, and it's been pretty crazy, and most of

There are people take it to the next level.

Those people are going to be on the cutting edge of this technology in terms of I would say knowledge workers that are going to be hired and demand, because that type of specialty is really interesting that most of us currently just don't have.

Yeah, they call it like prompting, right, like how do you prompt these things?

Exactly?

So that's wild. I mean it's I did it. There's this chatbot that I'm using for like travel, and it's like just so wild that you can give it such specifics and instead of saying, like, hey, what are the best things to do in Charleston? You know, like you can look up that on the web all day, but it's like, Hey, I have a nine year old a twelve year old, we like vegan food and we like outdoor activities. Tell me what to do in Charleston for

Yeah, it's going to be really fascinating. To see how this is, and it's I think people need.

To understand that this technology is going to expand exponentially. It's not going to be like where we had SIRIE a couple of years ago and it got a little better here and there.

This is going to rapidly evolve and there will.

Be some scary moments right to be like, oh my god, I can't believe this is happening. But it's going to evolve very very quickly because the more people use it, the more data collects, the more the machine learning systems and large language models take effect, the more accurate these systems become.

So you're covering this stuff very closely. Anything else that Microsoft announced that you think is really important to talk about.

Yeah, I mean just in general.

Windows eleven is a big focus for them again, right, so this is post pandemic new workforce out there. Computers again are super important conferencing video calls, so AI is going to be important for that.

Right.

They're building it already into the operating and where it can automack you blur your background, auto adjust, you cancel out noise. NPUs Neural processing units are gonna be really important. That's gonna be the next step Intel's or we got those coming out, you're gonna.

Be built into these laptops.

So a neural processing unit is a coprocessor whose specific task is just to handle AI. Currently, what happens is your CPU or GPU is doing that task. It's fine, but it's brute force. These systems really weren't meant for that, and it's going to drain your battery and all that, which on the laptop is very important. And NPU though, is specifically focused to do the kind of algorithmic processing without hitting your CPU and GPU and saving battery life.

And processing cycles.

So you guys start to see that integrated into laptops and desktop PCs, and it's going to allow things like human presence detection. The monitor I'm using right now is made by Delves, their new six K. It has a really nice four K HDR camera and it has sensors so that it's a text If I'm in front of it, it's almost like a sonar system. If I walk away from it, the monitor can then turn off, and when I walk back in front of it, it turns on.

I don't have to touch anything. That kind of technology is going to.

Be coming to all our computers within the next couple months, in the next year or so, and it's going to be basically making all our computers even smarter in ways we hadn't really thought about before.

Wow, that is incredible. All right, Daniel, we're going to leave it there, Editor in chief of Windows Central. How can folks get in touch with you online?

Sure?

I'm on Twitter, Daniel, Underscore, Rabino, r Ubi, and oh I'm also on Macedon and blue Sky, so you can follow me if you go to my Twitter profile. They're listed there, so you can jump on those and choose your preference. Otherwise, we do our own podcast on Friday's at one thirty pm Eastern Time, where we recap all the news for gaming, Microsoft, Windows and all that stuff.

Perfect tune in, all right, Daniel, thanks so much for joining me today. Coming up, we're going to talk more about let's see, let's do Amazon. They've got a tablet that's actually their best yet and it's one you might want to take a look at. Plus your calls at triple eight rich one O one eight eight eight seven four to two for one zero one. If you have

But here's the thing. I mean, I think no.

Matter which one of these you choose, it really comes down to, don't get scammed because there are just so many people ready to prey on you when it comes to these online marketplaces. And that's really what I think the most important lesson is no matter which one of these you use, because I think what you do is what I would do, is just put the same item on a couple of them and see what my experience is, see which one feels the best, is the simplest, is

So there you go.

All right, let's talk about the Amazon tablet that launched this week. It's called the fire Max eleven. This is Amazon's biggest and most powerful tablet yet, and this might give the iPad a run for its money if you're looking for a budget tablet. I still think that the iPad is the best tablet out there, but this is the fire Max eleven. Amazon says it's fifty percent more powerful than its next best tablet, which tells you something that means it's pretty good. It's got an eleven inch screen.

All right. That's the Amazon Fire Max eleven coming soon.

All right, coming up to the show, we still got a lot to talk about, including your calls at Triple eight rich one on one.

That's eight eight eight seven.

Four to two, four to one zero one. We'll alts talk about the newest streamer in town called Max. You're listening to Rich on Tech. Welcome back to rich on Tech. Rich Demiro here hanging out with you talking technology at triple eight Rich one O one. That's eight eight eight seven four to two four one zero one. Let's go to Neon. Neon is in Norwalk, California.

Neon. You're on with Rich.

Hi had to is it Parker your son? You had to him?

Parker's right here, Say hello Parker.

Hello, Parker is fine?

Thank you? Oh my god, that's so great. So anyway, let's go. I know you have to much time, So I want to buy Amazon echoes so I can talk to it and you know, and and ask him to give me information. Uh, would you answer all the all the information that I that I asked for it as for.

Hm hmm, well, like you mean like smart question like just questions.

Let's let's say who was Napoleon? Let's say whatever, who was this?

Yeah?

Yeah, I think it'll get the basics right on that kind of stuff. I think that if you want the best answers, I really think that and Parker can answer this. You what do you think would be better for answers like A I like, well AI?

Well, I would say, yeah, the probably I would say, like, if you're using.

AI, probably barred, right, But he wants to do voice assistant, oh, voice distant.

Yeah, then I would probably say Google, uh, the Google Home because like, yeah, I mean it's really it's like it's It's really good.

It's like top notch.

Uh. Next one would be Alexa. Alexa is still pretty good. Uh yeah, and then we have Theory, which I think Theory is probably third, and then alexas second, and Google Home is first.

I would recommend Google Home.

But yeah, you're so smart.

Okay, So so what if I say, Alexa to YouTube, I want to listen to YouTube?

Well, I see again, you're you're kind of calling out some Google products here, and I think that Google would probably be a better, better solution there because Google has that direct connection to YouTube. Now, I think the Echo show, you know, it can do some of these things, but again it's a little bit more limited in the scope

Listen? Yeah, listen, listen to YouTube. Because it is a speaker doesn't have a screen, right.

Well, it depends on the one you get. So when it comes to I mean both Amazon and Google, they both have both. So some of the Amazon devices, like the Echo they're called the Echo shows, those have a screen, and then the Echo does not have a screen, that's just a speaker. So if you're going Echo show screen, Echo no screen. And then if you want on Google side, there are Google Home speakers, and then there's the Google Nest hubs and those have displays.

So either way you'll be able to do that.

But if if you want the Echo show, it supports a lot of variety of services, I mean, there's a lot of things that it supports. I'm just going to the website here to see. I mean, you know, it's it's like a lot of third party things that you can get.

Another question, is Internet or count Internet is connected by itself to the Internet.

No, you will need Internet, so you're gonna have to connect either one of these to Wi Fi. So, and I'm just looking at some of the supported services on the Echo Show. You've got Amazon Music, You've got Apple Music, Spotify, Prime Video, Netflix, Hulu, Food Network, Kitchen, Headspace, Audible, NPR, Amazon Photos, and a couple others. So, and you know, it's one of these things where Amazon's always adding new features.

Okay, say thank you to Parker and you Okay, thank you so much.

All right, Neil, thanks for calling in today. I appreciate it.

Phone number triple eight rich one on one eight eight eight seven four to two four one zero one. So, uh, it's Memorial Day weekend, obviously a lot of people having folks over to the house, So what do we do clean up the backyard for the first time? And you know, all season, what is it? What is the deal with

So I just took my phone out.

I made a little Instagram reel of that, and it's just if you have people coming to Los Angeles. If you ever visit Los Angeles, look up a place called Lake Hollywood Park. It is probably the best place in the world to take a picture of the Hollywood Sign. My picture is not very good, but the video I took gives you an idea of just how nice this is. Then I went to this thing called the Display Week, which is put on by the Society for Information Display.

I don't know. But maybe you have an RV I don't know.

Maybe you have like a small space, maybe you have a little apartment that doesn't fit a lot of stuff. So it just these companies like to flex a little bit and show off what is possible. And if they didn't, that'd be a bad thing, right because we wouldn't have the innovations that lead to things that are actually useful. But this TV sixty five inch o lad screen, it's pretty incredible. It's from TCL and it's not a TV. I guess it's just a display, so that's on there

You have to take a look.

It looks like a peephole on a door, but you look through and there is a giant it almost looks like a giant screen inside. And what this is is it is a one point three inch four K micro o led display one point three inches but you look through this magnifying glass and it looks like an entire world inside.

And just the way I shot it.

It kind of like zooms in it and you like look almost like you're peering into it and you just see this whole thing.

It's quite incredible. So that's on there as well.

But those were two things that sort of went not viral, but you know, definitely a lot of interest. The other thing is this idea called a living vehicle. It's kind of like an RV, but it's a self sustainable, I don't know, a living vehicle, and it's got solar on the top. It's also pulls water in from thin air, and people are like, Rich, this is called an RV. We've had RVs forever. Well, RVs don't necessarily have solar and pull water from the air, so you can live anywhere.

That's you know.

I do this stuff for TV, but I put on my Instagram as well, and it's just a lot of fun to do it all right. Coming up this week, the Surgeon General said that social media has a definite impact on teenagers. So we're going to talk Jim Steyer of Common Sense Media. He's gonna tell us some thoughts on that whole situation. We've got your calls at Triple eight Rich one O one eight eight eight seven four to two four to one zero one. You can also email hello at richon tech dot TV. My name is

Paully Anne, welcome to the show.

Oh, thank you. I'm in Temple City now. I was driving home from the market.

Yeah, so you've shifted locations.

Yes, here's my problem I have. Maybe it's an iPhone ten or eleven. I charge it every night while I'm in bed, and this morning I woke up to take a look at my phone and it was dead.

And I've been.

Trying to revive it. And you're probably my last call before I call AT and T to figure out what next, because, thank goodness, I have a watch. Okay, I cannot say enough about the Apple Watch because at least I have this watch in which I'm speaking to you.

Now you're calling me. Hold on, you're calling me from your watch. Yes, this is incredible. This is a first for the show.

I think I can't.

Say enough about the Apple Watch. It's not even a new fancy one, but it's great.

I got to say.

It sounds excellent. It sounds really really good. And in fact, when Apple launched the Apple Watch, they had a person in the middle of a lake on a on a one of those things called not a canoe, the paddle board. She was on a paddle board and she she called live on the stage when they were demoing this capability the call quality of the Apple Watch, and it was excellent, and so I'm very impressed.

Anyway. Okay, so you have this phone. Do you know which model number it is?

I think it's the ten or eleven. Okay, one of the first ones that have the there's no home button.

You know, it's goods.

Just swipe the screen. I'm wondering if it's just dark and I'm not seeing it.

No, no, no, they're okay. So here's what I want you to do.

So there is most people now you've probably tried holding down the home button and it doesn't do anything right correct, like the side button. Okay, So there is a little trick with the iPhone that is not widely known but it's a can we call it kind of a hard restart or a force restart, and this should just should kind of snap it into action. So let's try this together.

Okay.

So it's it's kind of like the old days of like abba, you gotta press. So here's here's the what you have to do. So you press and release the volume up. Don't do this just yet, so it's pressure release volume up, pressure release volume down, and then you press and hold the side button until the Apple logo appears.

So, okay, have you tried this yet?

I have, but I am willing to try it again.

You got to limber up the fingers, so kind of do a little stretch with them, you know, get them going, and then up volume up, volume down, and then press and hold the side button until the Apple logo appears.

Okay, I am pressing and holding this side button and I'm thinking happy.

Thoughts and you gotta It might take a bit because it's.

Like, you know, it's yes, I understand, you know, it.

Tells it tells the phone like, hey, stop fooling around. Let's uh, let's you know, get down to business here, and let's let's actually force restart this thing now. Are you positive that it charged overnight?

Yeah, it was plugged in. I've tested that cord with other devices. You know, it lights up other devices I've tried. I mean, I woke up at like seven o'clock, so I've been trying to pull it in and charge it for all this time.

Okay, So now when you okay, now that same exact charger. Did you try and this is kind of like the troubleshooting steps. I would take it home. Did you try plugging that into like another device and watching it say charging?

Yeah?

And it does, so you confirm that. Now the other thing is that so this isn't working. It sounds like this would have come up by now, okay, like you you didn't see the Apple logo come up? Nope, okay, So if that didn't happen, it sounds like your phone is dead. So I would what I would do personally is I would look in the port, have you do you have a wireless charger available.

To you now?

Because what I would do is I would try putting it on a wireless charger and see if that brings it to life, and then that might mean that you have something stuck in the bottom of this phone. That's causing it to not charge. So when you plug it in, do you hear anything? No, no sound to let it wait wait.

Wait it just I don't see that Apple logo, but I see it looks like a little screen that it looks like a computer.

It looks like okay.

Rectangle like, hey charge this.

Okay, Well that's a good sign. So it sounds like.

It's okay restore Okay, this is this is hopeful.

Okay, you have the magic.

Well it sounds like it's coming back to life, slowly but surely. So I would just continue on whatever it's saying on the screen. Just see what it's kind of saying. If it's uh, you know, selling you to restart it, or is it saying restore.

It's support dot Apple dot com or slash iPhone forward, slash store, and it's saying, hey.

Plug it, plug it into plug it into a computer.

Okay, so that into Yeah, so I would plug it into your computer and see hopefully have a backup that could be. But I would at this point, since you've gotten it to come alive, does it does it show the battery icon?

No, it doesn't. It's just showing like it's showing like the little.

Yeah, it's showing that it's saying like basically, plug me into a computer to kind of go to the next step. So I guess you can try that and see what happens. Or you can try restarting it again one more time with that force restart. Now that it's kind of come to life, you might try one more time to just restart it or maybe hold down the side button and see if that will do it. So, but that's uh,

So that's the kin very I'm very hopeful, So thank you so much. I've been watching you ONLA five and without any other resources, I heard you on the radio. I'm like, okay, let's.

Try this well, try it out and email me hello at rich on tech dot tv to let me know if your phone in fact comes back to life. The iPhone is this weird thing because there's not many buttons, there's not many instructions, so when it's something, it usually works. When it doesn't, it's kind of like, okay, now what do I do. But the good news is Apple has built some things into the iPhone that help you get it back to working, even if it seems like it's

Good to be here.

Rich.

Hey, So about the Surgeon General.

Yeah, let's talk about this.

So first off, just kind of give me your What did the Surgeon General say, is it? I kind of summarized it very quickly, but he basically just said that, like, look, we don't really know what's going on here, so we need to be aware of this, and kind.

Of no, I actually rich he went much further than First of all, the surgeon General, doctor Badak Murphy is one of the best leaders in the United States. He was Surgeon General under President Obama and then he was reappointed by President Biden. He's one of the great medical and public health expersts in the United States and the a parent, by the way, And he actually went a lot farther than you said. He said, we believe that social media is hazardous to the mental health of young people,

Wow, that's really impactful.

And I okay, so I guess breaking it down, what do you think we do from here? So now we're saying like, yeah, there's a problem, we know there's a problem.

What is the solution? I mean what you know?

Because tech companies, like any company, they don't want to be regulated. They don't want anyone to step in and say, hey, here's what you should do, so they come up with their own. You know, Instagram has a little warning that says you bring on for an hour and kids just click through it. It's really a wild West when it comes to these programs, isn't it.

That's right? And they've clearly failed let's be just blunt about it. So Rich you did and introduce me as the head of Common Sense Media and the founder. But we are, you know, far and away the largest shall advoacy and kids media and tech group in the United States and globally. So what has to be done is multiple things. First and foremost, they absolutely need to be regulated,

Like gambling. Even for adults.

When you log on to Instagram and see those little hearts that pop up in the comments, that's like gambling.

It's like, oh, I got something.

Very good acknology, very good announce because it's addictive and it leads to compulsive behavior, just like gambling does. And by the way, you're right, the efforts by the companies like Instagram are pathetic. They are not really serious. They're just sort of fig leaves in order to try to make like they're make it look like they're doing something. So there's number one. The solution is clear and bold regulation.

Now, some of these suggestions in the report where create boundaries, limit the use of phones, tablets, computers for at least one hour before bedtime, you know, keep meal times and in person gatherings, device free, engage in two way conversations, connect with people in person, make unplugged interactions a daily priority. And then some of the stuff you mentioned, be cautious

So that's a really good question, rich and honestly, again, running the biggest organization in the country on these issues. I would tell you that there's more awareness than you just suggested about this. But you're right, it's an updill battle. So if the onus were only on parents and young people themselves to follow all those suggestions that you just listed from the surgeon in general, right, that would probably

You have, but I've got two. I've got one in studio with me today, my eleven year old.

There you go, Well, you should ask your kid in the studio what rules they followed, But I will, but put.

Me on the spot. Believe met it put them on the spot.

But anyway, the doctor Bentsy is totally correctly. Look, you shouldn't go to bed with your phone. You should put it away or your tablet. And so that's a rule that parents can enforce, but they have to also be a role model. One thing that we say, we have one hundred and fifty million users that common Sense media annually, so we tell parents all the time by the way I'm a parent myself, and no one's perfect is you know,

Well, think about it.

When your AI knows you so well and it feels like it's a friend that you can ask almost anything to, you're going to spend even more time with it, and you're going to want to spend more time. And by the way, this can all be more personalized for who you are and what you're into. I mean, we think TikTok serves up videos that we like. Imagine in this AI, you know hones in that's.

Right, and you know rich what it will do, particularly with vulnerable kids. Look, forty percent of teenager who in the United States report that they feel depressed have felt depressed montret That's just a phenomenal number. Forty percent. I hope that's not true for your kids or my kids or folks in the audience, but that means nearly half of all children experience some form of depression. And that's that's not even including some of the more serious cases

All right, Jim, we're going to leave it there, Jim Styre of common Sense Media. Commonsense dot org is the website. And we didn't even get into the fact that we're talking about teens here, but a lot of this stuff affects adults as well in a big way. So maybe we'll have to have you back on and talk about that hole.

Yeah, next check me about adults. Rich, that'd be great, one hundred percent. All right, Jim, appreciate it. Jim Syre of Commonsense dot org. Look it up.

It's a great resource, and we really really need to think about this stuff because it is having an impact on our families, our kids, and like I said, even adult It is a real thing. So just think think about even this weekend when you're hanging out with friends and family.

Just put the phone away.

For a little bit, all right, Rich DeMuro here Rich on Tech. More of your calls at triple eight Rich one oh one. That's eight eight eight seven four to two four.

One zero one.

Welcome back to rich on Tech. Rich DeMuro here talking technology with you.

What a great guest.

We just had on to talk about the impact of social media on teens, and I mentioned it's not just teens.

I mean it's adults too, Believe me.

And look, I'm not sitting here saying that I'm better or you know, I.

Know how to do all this stuff, because I don't.

I think we are all in this together when it comes to the implications of this stuff. We just take for granted. We've got our phones. You download the main apps, which is you know, Twitter, Instagram, Facebook, and we're just humans these companies are they engineer these apps to make us want to use them. You would never make an app that people don't want to use. Why would you do that? You engineer it so that people use it.

Features on their phone?

Like I had the thing where it tells me on Instagram have you been on for an hour today, like time to you know, stop using this and you press okay and you forget about it and that's it.

You know.

TikTok has a thing where it tells teens that they, you know, have been on too long and you know, all you have to do is click okay and move on with your life. So it's one of these things where I don't have the answers. I don't think anyone does. And I understand that, you know, regulation and all this stuff is sometimes you know, it might just be what we need to get through.

Some of this.

I don't know, because certainly we are not equipped as humans to do it ourselves. We're up against lots of smart people that are programming these things to make us use them.

And it's great.

If you've ever been on vacation you're looking for a cool spot or a nice picture place or a good restaurant, all these things are incredibly useful. Or if you've connected with someone on Instagram that you used to go to school with, or you know, you get to watch their kids grow up, it's great. But there's also that that other side of it. Let's go to Jan Jan in Upland, California, you're on with Rich Jan.

How you doing, Hey, Rich, I'm great. Is it okay to have.

You on speaker as long as everything sounds okay? So far, so good?

Yeah, great, that sounds wonderful. I like to have you on Speakret because my husband's here too, and he understands tech stuff just a bit better than I do. So I'm hoping that between us will get what you're saying.

Okay, Well, what's going on?

Well, it's great to hear you on KFI and your well spoken son.

Oh, thank you, thank you. He's going to take over the show one day, hopefully.

Now I'm just going to He's going to give you a run for your money.

Man, I'm sure these kids are way ahead of where I was at their age. But all right, let's see what you got going on. What's happening?

Yeah, you've got so. I just thought a Microsoft US prom To tablet. It's the first tablet I've had specifically for traveling, so I could download things onto it so that i'd have things to do on the plane when I didn't have Li Fi and such. So I'm having difficulty with it though, and it was pretty useless. On

And the okay I know, okay, so you were downloading items from Google Play to your on your tablet basically, yes, exactly, Okay, Well here's what's happening. So that's okay. So what's happening is when you go to if let's say you want to download like, you know, candy Crush, right, and it brings you to the Google Play app. It says like apps on Google Play, so that when you press install, that is actually installing on your Do you have an Android phone? I'm guessing yes, okay, so that is actually

Yeah, we're up in port right now.

And so if you if you type in store, that is you know, so basically you've got three things going on here. You've got Windows, You've got Android, and you've got iOS. All of them have their own stores for apps. And they call them stores because some apps, you know, even though they're free, they sell stuff. You know, some apps might be paid, some might be free. But that

I know it must have been. You must have been like, wait, what is happening here?

I'm pressing installed and all of a sudden, this thing's shown up on my phone.

Yeah, I wasn't sure what happened. I got Kindle, I bought a book and I can't find the book anywhere.

Well you go, now you've got rich on tech. It sounds like you found it so Jan, thanks so much for calling in today. I appreciate it, and hopefully that tablet slash surface is much more useful on your next vacation. All right, that's gonna wrap up our number two of the show. It goes by fast. I can't believe it. More of your calls coming up. We've got triple eight. Rich one on one is the phone number eight eight eight seven four to two, four to one zero one.

I've got my son Parker in the studio here.

We're going to talk about final Cut pro on the iPad and just a little bit and whatever else you have.

On your mind.

My name is rich Dmiro. You are listening to rich on Tech. Welcome back to rich on Tech. Rich DeMuro hanging out with you on this Memorial Day weekend.

Eighty eight.

Rich one on one is the number eight eight eight seven four to two for to one zero one. I've got my son Parker hanging out here in studio.

Hello.

I guess it's take.

Your kids to work day sometimes in the show, right yeah, yeah, We've got Adam on the board. We've got Kim picking up the phone lines which are just lighting up right now. This is usually the third hour of the show is when y'all calm down with the phone calls, and I'm sitting here trying to, you know, get through all the things I want to tell you about. And now I've got We've got full phone line. So I guess let's take a call with Wendy in Arizona. Whndy you're on with rich.

Hey, Brick, I'm glad you brought your son to work. It's important that the kids know what you do all day. I think they think we're just out having fun.

They also think money grows on trees, right, this is true.

I'm eighty two years old, very proud, great great grandmother and my grandchildren have kept me up to speed on Techi stock, but they re lee have moved further away with jobs and work different schedules. So I need to ask you a question about my iPhone. I'm absolutely hooked on KFI radio. Listened to it for years in California and was thrilled to find that through her heart radio I could get it here in Arizona. I love to hear that my phone overnight because I'm handicapped and I

I don't think so. I think, you know, maybe in the past it might be putting a little bit more. Are you Is it all night long for like eight hours?

And oh yeah, Usually I plug it in when I go to sleep, charge it and if I can't get iHeartRadio on the internet, and we often have Internet problems off and on.

Why are you having internet problems? Oh, I'm curious.

Well, because it's a rural area with less than perfect service and it's getting better, okay, but it's not there yet.

How long have you had the iPhone?

I've had the iPhone about three years. It's a se twenty.

And you've been doing this for a while with the phone?

Oh yeah, okay, So I've been doing it whenever I either lose internet service or if I travel and don't have internet service. Here's we're in a motel somewhere.

Here's what I want you to check. Are you on the phone right now, I am. Okay, So you're gonna have to wait till we get off the phone. But if you go into these settings, okay, you go into settings and then you click battery and then it says battery health and charging, and it will tell you the maximum capacity of your battery. Now, mine is at ninety six percent. I've had this phone since the day it came out. This is only a year old, so it's gone down about four percent in the maximum capacity of

I said, all right, So they taught me a little bit of how to use it.

It was very basic, but I've learned over the years and this thing has become my everything. I use this program every day. It's why I typically use a Mac computer and it is my program of choice for editing on a physical computer. Now they just came out with Final Cut Pro for iPad. It is five dollars a month or fifty dollars for the year, which is a little bit controversial because not everyone likes to pay for something Like I paid for my Final Cut one time.

That is that's one of the best parts. I think, like it's basically.

Kind of like animating.

You can't really animate on there, but like if you're like I kind of want something to be like animating, then that's the way to go.

And it's super easy because you're just writing. Okay, so you've been using this on the iPad pro. And the other caveat is that you have to have an iPad with an M one processor. This is the Apple's, you know, their own chip, and so they have the M one and the M two and there's some differences if you have them. There's some features you may not be able to use. If you have the M two, obviously you can use them all. So park what's your your impression of this? Because I think it's quite incredible.

I think it's incredible too.

I mean, like it's insane if you think about it, like an insane editing software on an iPad.

That's pretty amazing.

When I first saw my dad maybe editing on this, I was like, oh no, never, I mean maybe one day I'll learn this, Like it looks hard, maybe I take some classes or like literally I just spend hours in my dad working. But since it like I heard him talk about it actually on the radio about this that I tried it.

Yeah, and I tried it.

So what Parker will do is he will he will ask me when I come home from an event, He'll say, hey, Dad, can you air drop me the video files from that event? And I will air drop him and he will make his own little edit of that program. And you did this for the display thing that I went to, and I was very impressed with what you were able to do.

See how easy was it to learn how to use this?

I actually thought it wasn't super hard.

Some of the things, though, I feel like are harder than others, which I think there's gonna have to be, Like maybe later on they'll be like videos of how to use it. Like right now it's not a lot because it's brand new, but I think it should be more noticeable for some things than others.

Like some things you were able to pick up very easily.

Yeah, like uh, one of them are just like drag and drop the uh the videos and uh stuff, and but some hard things were like split the clip.

And all that stuff that I would say that's the trickiest because it's the trickiest. I would say splitting the clip is probably the most common way of editing on the desktop.

You just you can use like the blade tool like b or whatever.

Yeah, that's what I did actually because uh, i've the Apple keyboard, and I actually learned that if you press command be at once it ain't like while holding the clip, it will actually split it.

And then that's how you do it.

But I actually want to know how to do it without the keyboard.

Some people don't know it's in the lower right hand corner. I discovered it. So when you tap a clip. It's in the lower right hand, but.

You needble yes, and.

I think they're going to do that.

So I think they're going to figure out how to make that more more visible because it's one of the things that I kept cutting the entire clip, and so I just get rid of it. It felt like the way to do it. But overall, I will say it's it's really good. It's for out of the gate. I think for someone who is coming up in the industry, like a you know, like my kid here that is

Basically, I would say, if you want to get rid of your laptop and uh get rid like yeah, get rid of your laptop, then I would say you'd have to probably go with the Apple keyboard with it because it's like a lot easier. But I think the Apple pencil still has most of the features.

Yeah, the Apple pencil being able to pencil is.

So I think it's worth it for sure.

Yeah, So like you, so you'd say Apple pencil. So if you're doing final cut pro editing on the iPad, you've got to get the Apple pencil.

And I agree, I don't think you you don't need to.

It's not acquired.

I would say it is worth it. It's worth the.

Yeah, I tweeted this yesterday.

I said I felt like Picasso when I was editing on this thing yesterday because it's the combination of just holding this flat device in your lap. You're editing, but you're using your hand on the screen to select stuff, and then I'm using the pencil on the other hand. It felt so easy and fluid and natural that I really think that Apple did a really incredible job of

Yeah, that'd be awesome.

It's also just simple and easy to learn, so if you want to learn it, I would go on ahead and try.

So all right, Well, thank you Parker for giving your your and Parker and I usually do these little edit offs where he'll edit the same thing that I edit, and then we compare notes and we'll see who I.

Time did that in a car, like a really long car drive.

We did that for fun.

Yeah, yeah, it's fun. So I'd recommend if you can try it out.

So yeah, final cut pro on the iPad. Thanks for joining me today, Parker, appreciate it. We're gonna still stick around for the rest of the show. Coming up, we're going to talk I've got so many things talk about. I want to talk about this Peloton price increase, but they put a good spin on it, so they're making you feel like you're getting more. I've got a website that you can check if you're getting scammed. We're going to talk about Max, the new streaming service, and I've

And the new app is called Max.

If you have access to HBO Max, you have access to Max. So go on your device, whether it's Apple, TV, fireTV, Roku, iPhone and download the Max app. You can log in with your HBO Max credentials. I know this all sounds

Now here's the pricing.

Max with ADS is nine ninety nine a month or one hundred bucks a year, and that will give you no offline downloads, so if you travel, that's a no go. Mad Ax Max AD free is sixteen dollars a month or one hundred and fifty dollars a year. That will give you thirty offline downloads and HD quality now if you want. And this is where it gets where they said, oh, we're giving you, you know, the same for the same price.

Not really.

So MAX Ultimate AD Free is twenty dollars a month or two hundred dollars a year, and that will give you four K resolution, one hundred download downloads, offline downloads, and Dolby at moosts. So basically, if you are paying sixteen dollars a month before and you want four K in the future, you're gonna have to pay twenty dollars because existing HBO Max subscribers will have access to MAX at the same price, but only for about well same

What does that mean?

The cycling classes, the treadmill classes, the rowing classes, you only get three of those now used to be unlimited for twelve ninety nine. Now you only get three a month. And they know that that's their bread and butter, even though in this entire release they talk about how you know, these are the most popular things that people do.

I don't know.

So if you have the Peloton app, if you have a Peloton bike, nothing's really changing. Like, if you pay that forty five dollars a month or whatever it is, you're fine. But if you're using the app just for the classes and you use like a treadmill or a different bike, you're gonna have to pay twenty four dollars a month if you want to continue with unlimited classes. This goes into effect on Tuesday, December fifth, so you

So there you go all these companies.

I mean, the amount of price increases we have seen on these streaming apps has just been incredible. I think that every single streaming app in the past year and a half has gotten a price increase or some sort of change where you have to make a decision do I want to continue with this price or do I want to get the feature as I was getting before and pay a little bit of a higher price.

All right.

Coming up next, we've got John Faulkner of Clean Fleet Report. He's going to join me to talk about the vin Fast EV and we're going to get his take on the whole new Ford and Tesla deal. Rich tamiro here, Rich on Tech More show coming up next. Welcome back to Rich on Tech Rich DeMuro here talking technology and evs are a big part of the tech world right now. And one of the companies that's looking to make a

This is a huge, huge deal. So to talk about this.

News and more, make sure I get the right button here, we've got John Faulkner from Clean Fleet Report. John, thanks for being on the show again. Welcome, Hello, Hello, Rich, with you you too. All right, let's start you want to where do you want to start? You want to start with your review of the vin Fast.

Or what Yeah, let's get that one out of the way out of the way.

Oh that doesn't that doesn't sound promising. So let me just set this up. So we were at the my son is here with us. Remember we my son was excited about the vin Fast. We saw it at the mall in Santa Monica, right huh.

And I mean the design looked good, but I mean it's hard to get a car out there.

I mean it's hard.

So this is a Vietnamese company. Tell me about the vin Fast, John Okay.

Vin Fast was formed only in twenty seventeen by its parent company, vin Group, which is Vietnam's largest company. Twenty nineteen, they started with gasoline powered cars in their own country. Twenty twenty one, they introduced an electric bus. In twenty twenty one, they had three electric vehicles that they introduced but didn't release. They just announced them then at CES

Oh.

Then, and then in twenty twenty two, they signed an agreement to open a manufacturing plant in North Carolina, with production to begin with the capacity of one hundred fifty thousand vehicles in twenty twenty five. And then they delivered their first cars for people to drive home in early this year. So what you can see is going from never having built an automobile of any type in twenty seventeen and in twenty twenty three, this is this is unheard of.

Oh wait, this company, this Vin Group, they weren't oh wow, okay, focuses on real estate, retail and services and healthcare. Right, oh wow, So they really shifted. Okay, so they saw some opportunity. Here's what I'm thinking.

Yeah, and so let me go ahead and just tell the one what we did. In early May, then Fast tilled their first ever drive opportunity.

For the MOTED media.

After a product briefing by Kievan Fast staff, which included their CEO. We were turned loose and we drove to ignore the San Diego County. So the vehicles that we were driving were the were the then Fast VF eight City and this is their this is their lowest range mid size suv. And so I had a driving partner with me, and we took off and we we immediately noticed that there were things about the vehicle that were not up to par or equal with other evs that

Miles maximum oh wow. Yeah.

Yeah, And the pricing is including the twelve hundred dollars delivery fee. The base one is fifty thy two hundred and the plus model of fifty seven to two hundred. The problem with that is that they don't qualify for any federal or California JAST rebates of credits. So therefore they are they're going against they're going against cars that are getting one hundred miles or more range they are

Right?

So will they be there to support it?

Yeah?

Exactly.

It sounds like it sounds like this is one of the let's wait and see. And here's what's happened in the EV world. And you know this is that it started out, you know, you had Tesla, they kind of set the standard, and then now we've seen in the past couple of years so many great options and they

Yeah, and I don't want people to not take a test drive in it. I want them to take a test drive. But these are going to be people that are probably already driven the leaders that compete against this. So the model why all three from the Hyundai group, the Ford, Moche, you just all these vehicles, is what's going to sell against this on the whole BMW, the Audis and they're gonna they're going to look at this and say, you know something, I don't know anything about

Okay, so we got we got that the way.

We only have a couple minutes here, So I want to I want to get into this news with Ford and Tesla, because this is pretty wild. Ford said they reached a deal with Tesla to basically allow their customers to access the superchargers starting in spring twenty twenty four, and they are going to I guess give adapters to users of the F one fifty, the Mustang Mochi, the E Transit.

But then later in twenty twenty five, they're going to.

Equip their evs with the port that I guess Tesla superchargers just work with. So this is a pretty big step and I think it has very broad implications for the EV industry, Like basically we're establishing Tesla supercharging network is sort of the kind of the almost like the standard now and there's some pros and cons of that.

So give me your thoughts on this.

Well, on Thursday of this week, when this news broke. It was you're right, you took my you took my words right on the mouth. This is huge. This is this is the This is not only the accepting of Tesla, which when they came out to when they first announced many many years ago, you know, well less than a decade ago, that they were coming out with vehicles. All the grandiose plans and all the all the predictions and all the all the vehicles are going to have they

This this is gonna sell.

This is going to sell a lot of cars, and it's it's and it puts pressure on the other manufacturers to do the same thing, which I think, if you, you know, depending on how you look at it, is a little scary because now we're letting one company kind of, you know, rule this entire world of charging for evs, and like you just said, the market continues to grow for these things, and so I think that there's some some big implications here.

John.

We got to end it there, because we've talked so much. Tell folks how they can read all the stuff that you do, all these great road tests.

Yeah. Our our website is clean fleet report dot com. And then when you get there, you can either read the featured stories on the top, or you can the search bar and type in any any mucle you want and you can find a review and yeah, so it is you and I've been on these programs together and it's uh, it's this is the most exciting time the automotive industry never been anything like.

It's so great.

And I feel like, I mean for myself, like looking at forward now, you know, because of this, I feel like I would give them a look for this car and other cars that are going with this platform because the ability to drive anywhere in charge is what the supercharger network brings to the table. But it's also scary because, like I said, you know, when when companies get too

I appreciate it. I'll see you soon, Okay, bye, all right.

Coming up end of the show. I can't believe it. It is your favorite segment. It's the feedback segment. It's the time when I will read all of this stuff that you send me.

You hear it.

It's all right here rich On tech Rich Demiro coming back at you in just a bit.

Here.

Welcome back to a rich On tech Rich Demiro here hanging out with you, talking technology, and closing out the show with what has become one of your favorite segments, the Feedback. Before I get to the feedback, I've got ton this week, I want to just tell you about this Better Business Bureau website that I did a story on and it's very, very helpful. It's called the Scam Tracker BBB dot org slash scam Tracker, and I will put this up on my website rich on tech dot

She didn't adopt.

She was trying to go through like a breeder, which is a whole other can of worms. But anyway, BBB dot org, slash scam Tracker, Bookmarket, it's a really helpful site.

And I think it can really really help people.

Okay, let's get to the feedback segment, Parker.

You want to read the first one?

Yeah, I will.

So this is from Melinda and she said, there's a person on Instagram who's offering me thirty thousand dollars on his Instagram account and Instagram account says he's a Powerball winner and his purpose is to give donations to people.

Could this you legit? How can I check?

And the person's account was Dave underscored, Johnson underscored giveaway and plus some other numbers.

So the guys, the guy's account on Instagram is Powerball Winner want the giveaway. Yeah, that sounds like a scam to me. So I hope you stay steer clear of that, Melinda, because that is a that is one hundred percent scam.

I don't know what the scam is.

I'm guessing you have to send him something and then he'll send you some money or well purport to send you money, but that's anyone with uh what was his name again, what was the user name?

It was Dave underscored, Johnson underscored, giveaway and plus some numbers.

Okay, yeah, that's definitely. Yeah. Let's say if I had an that would be an do not do not go with that.

Any says giveaway and yeah, that's that's a scam.

Okay, Uh, let's go.

Fred says, Hey, Rich, if you want to record anything on Windows ten or eleven, all you have to do is press the Windows key plus all plus R. This will record anything on the screen, including sound. This was in response to someone that called in about recording programming on like Amazon Prime and YouTube. And I tried this on my Windows and I could not get it to record the sound. And I'm not sure what I was doing wrong, but I have a feeling that sound may

Thanks, all right, Parker up next, what's your next one?

All right?

So our next one is Ron And he said, Hey, Rich, this is Ron from Arizona.

I called you.

I called you show on May thirteenth asking about a mesh why fight system for our thirteen thousand square foot church.

I went with the EUO Pro six e. Install Installation was super easy. The system works great. Wi Fi is strong throughout the entire building.

Our only issues so far as getting are printer connected. It worked fine with our old connection. We're having multiple problems with the new system. Oh well, technology, thank you so much for your help.

I remember this call.

He was trying to get the Wi Fi in the church and I recommended some systems, so I'm glad so we went with the consumer system, the EURO Pro. He's having trouble with the printer. I think the problem with the printer is that it's probably an older printer that uses the two point four gigahertz network.

There is a.

Setting in the EURO settings that if you're having trouble connecting a device, go into the troubleshooting section of the app and it will actually switch your network over to just two point four gigaherts for ten minutes to help you connect some of the those old gadgets that will then work with the network. But I'm glad to hear that everything went well. It's is not always good when you hear some good feedback.

Yeah it is. It is always nice like you.

Now I'm gonna do some mean feedback from Oliver. Oliver wrote in Good Afternoon, stop in capitals with the what's going on? You sound like a valley girl. It dumbs you down. You're an adult now and you really don't need a catchphrase. And as Colombo says, one more thing, you are trying too hard to be all things to all people. Historically that does not work. Be careful and don't jump the shark too soon.

Oliver.

Well, Oliver, you know what, if you've been listening to my podcast, I've been saying what's going on for about five years, so I don't think I'm gonna stop just yet. But I do appreciate the feedback, and you know I'm open to back.

Is always nice.

But all right, Park, we're gonna have to say goodbye. Thank you for being on the show today. By the way, one more piece of feedback. We'll end it on a nice note. Ruth said, I'm the one that had the visa card hacked three times in a month.

I followed your advice.

I put on Apple Pay and I got an Apple card and so far, so good. And Ruth, thank you so much for listening to the show and following the I said, used tap to pay when you can, stop using your credit card or your debit card whatever she was using.

I think it was a debit card online.

Stop putting that card number in use service whenever you can that will mask your card number, whether that's Tap to pay or service like Privacy or even a credit card will protect you a little bit more.

All right, I'm Richard Simiro.

Thanks so much for listening to the show that's going to do it for this week. You can find me on social media at rich on Tech. There are so many ways you can spend your time. I do appreciate you spending it with me. Thanks to everyone who makes this show possible. Bi, we'll talk to you real soon.

Say goodbye bye, Thank you all for listening. Have a nice day. Bye.