Pierre Cahuzac leads product for Revolut Business, overseeing the team behind its latest redesign and rebuild. He shares how past roles shaped his leadership and the thinking behind building features and tools that help businesses thrive. In this episode, host Alex Carril and Pierre discuss: - Lessons from a varied career and how they shape his work as Head of Product - What winning a Revolut 10x Award for embodying ‘Get It Done’ means to him - The goal and vision behind the latest version of Re...
Jun 19, 2025•21 min•Season 2Ep. 37
What does it take to lead support for a company that serves millions of customers every day? Kheng Zhun Yeoh, General Manager for Customer Operations & Support, oversees the teams who make that possible. He shares what keeps things running smoothly behind the scenes, and what he looks for in the next wave of talent. In this episode, host Alex Carril and Kheng discuss: - What goes into providing exceptional support for 55+ million customers worldwide - The 3 key pillars that keep service cons...
Jun 04, 2025•19 min•Season 2Ep. 36
Landing your first job in tech is competitive. Fortunately, there’s a lot you can do to stand out. Karolina Kubala, Employer Branding Manager, shares practical advice learned from years of developing Revolut’s Talent Programmes, plus what she wishes more applicants knew. In this episode, host Alex Carril and Karo discuss: - How she got started in employer branding through an internship - What makes a standout candidate, and tips for applying to competitive programmes - Karo’s perspective on chan...
May 15, 2025•23 min•Season 2Ep. 35
What’s the secret to a successful career pivot? Dmytro Vozniuk started his journey at Revolut as a Customer Support Specialist. He made a complete career transition into engineering thanks to Revolut’s Spires programme, which offers employees a pathway to transition into tech. Now a front-end engineer, Dima talks about what it took to balance full-time work with learning to code, and how his experience in support gives him an edge in his latest role. In this episode, Alex and Dima discuss: - Mak...
Apr 03, 2025•22 min•Season 2Ep. 34
What makes a company stand out to top talent? Employer branding isn’t just about flashy career pages. It’s about telling the real story of what it’s like to work somewhere. Svetlana Kochkina, Head of Employer Branding, joins the conversation with host Alex Carril to talk about what goes into shaping a company’s reputation as a great place to work. In this episode, Alex and Sveta discuss: - An overview of employer branding and why it’s important for companies - How Sveta found herself in this fie...
Mar 20, 2025•17 min•Season 2Ep. 33
How does customer feedback serve as a catalyst for new business initiatives? Melina Dimoula gives an in-depth look at her role as a Business Development Manager by sharing examples of features she’s brought to market based on customer feedback. She explains how being a part of the Global Business team is more than just responding to feedback. It’s about prioritisation, profitability analysis, and smart negotiation. In this episode, Alex and Melina discuss: - What goes into being a Business Devel...
Mar 06, 2025•23 min•Season 2Ep. 32
A Krakow native, Arek Biela, shares his experience building a career in a leading fintech as a Lead Software Engineer in one of Europe’s tech hubs. He’s not only participated in Revolut’s 10X growth by developing Android functionality for several features, but he’s also had a hand in shaping hiring processes, so engineers can have a better candidate experience. In this episode, Alex and Arek discuss: - Arek’s start as an Android Engineer at Revolut - Biggest challenges he’s faced while being a p...
Feb 20, 2025•18 min•Season 2Ep. 26
As a product leader, Francesco Bovo gives an overview of his approach to simplifying the complex when it comes to product design, and how building products starts with creating a seamless customer experience. From his contribution on the Donations team to connecting customers with causes they care about, to developing RevPoints that lets customers earn rewards, Francesco’s work focuses on creating products that drive meaningful impact. In this episode, Alex and Francesco discuss: - His early lea...
Feb 05, 2025•16 min•Season 2Ep. 15
Rachel Nelson, Recruitment Manager, shares how the Bar Raiser interview sets the standard for finding talent that aligns with Revolut’s company culture. From her role in global recruitment, she talks about what makes working at Revolut so rewarding and offers practical tips and advice to excel in the Bar Raiser stage of the hiring process. In this episode, host Alex Carril and Rachel discuss: - Rachel’s role as a Recruitment Manager - What she enjoys most about working at Revolut - Being a peopl...
Jan 23, 2025•24 min•Season 2Ep. 29
What does it take to be revolutionary? In this special episode, host Alex Carril sits down with Sophie Tea — a true industry disruptor and revolutionary artist — to chat about smashing traditional barriers and making art more accessible. Sophie’s story is about rewriting the rules — a philosophy that resonates with how Revolut approaches the future of finance: bold thinking, fresh ideas, and limitless potential. In this episode, Alex and Sophie discuss: - How it feels to be named a revolutionary...
Jan 09, 2025•19 min•Season 2Ep. 28
How does a foundation in the military drive success in a high-performance work culture? Jonathan Beaney, Head of Talent Acquisition at Revolut, has honed the art of reinvention — and he’s sharing how ambition and a passion for growth shaped his journey. From the Royal Marines to corporate leadership, Jonathan reveals his insights on thriving in a high-performance culture, standing out in performance reviews, and balancing career success with parenthood. In this episode, host Alex Carril and Jona...
Dec 05, 2024•24 min•Season 2Ep. 27
On this celebratory episode about reaching 50 million customers worldwide, host Alex Carril sits with Antoine Le Nel, Chief Growth and Marketing Officer, to break down what this achievement means for Revolut. Antoine shares the vision behind the 2-day milestone event, where revolutionary leaders from various industries will take the stage to inspire and reflect Revolut’s spirit of innovation. In this episode, Alex and Antoine discuss: - Antoine stepping into his new role since his last appearanc...
Nov 21, 2024•19 min•Season 2Ep. 26
What does global mobility mean in today’s world of remote work? Isabel Rodriguez, Global Mobility People Partner, provides insights into how remote work supports flexibility and shapes Revolut’s dynamic, global workplace. From temporary work-abroad policies to engagement trips, Isabel explains the ways Revolut helps employees stay connected and engaged in a remote-first environment, and how global mobility makes it possible. In this episode, Alex and Isabel discuss: - An overview of what global...
Nov 07, 2024•16 min•Season 2Ep. 25
What goes into building a next-level people platform? Andrei Oprisor, Head of Product for Revolut People, and Joseph Baugh, Head of Operations for Revolut People, sit down with host Alex Carril to share how this cutting-edge platform is transforming HR and recruitment management for businesses. In this episode, Alex, Andrei, and Joe discuss: - An overview of Revolut People - How Revolut People was developed by Andrei - The 3 main features that make up Revolut People - A look into Andrei’s career...
Oct 24, 2024•26 min•Season 2Ep. 24
From developing groundbreaking credit features to overcoming challenges in a regulated industry, Marc Saade, Head of Product for Credit, shares his inside view of the credit revolution that’s happening at Revolut. Marc shares with host Alex Carril how his fascination with simplifying the complex has shaped his career and led him where he is today — innovating in the credit space. In this episode, Alex and Marc discuss: - What goes into being Head of Product for credit-related features - The basi...
Oct 10, 2024•23 min•Season 2Ep. 23
How do engineers make behind-the-scenes technology feel like magic for customers who tap a few buttons? Senior Backend Engineer, Mila Voronaia, breaks down how engineering is a creative process — taking abstract ideas and turning them into innovative solutions. From collaborating with team members to listening to customer feedback, she explains how this technical creativity shapes the financial features for Revolut Business. Mila gives an inside look into Revolut’s engineering department and sha...
Sep 26, 2024•18 min•Season 2Ep. 22
How does business development influence a company’s profitability? To kick off season 2, host Alex Carril sits down with David Tirado, our Vice President of Global Business. Together, they explore how strategic decisions and effective leadership can drive sustainable growth while keeping customer value at the forefront. David shares key skills and insights that help him prioritise impactful projects, scale a global company, and create valuable partnerships within the industry. In this episode, A...
Sep 12, 2024•26 min•Season 2Ep. 21
On the final episode of our first season, host Alex Carril talks with Daniel Watkins, Head of Regulatory Compliance, about the importance of this department. Dan talks about his current job and how he started at Revolut. He shares his thoughts on managing risk and protecting millions of customers around the world. In this episode, Alex and Dan discuss: - The role of Regulatory Compliance within a financial services company - How risk plays into Dan’s role as Head of Regulatory Compliance - What ...
Jul 25, 2024•25 min•Ep. 20
How do you look at what you have today to get to something better? Manuel Soto, Head of Operations for Revolut Business, chats with host Alex Carril about how creative problem-solving is at the core of a company’s success, and how we do it at Revolut. From the process of developing new features, to advice on how to best manage a team, Manuel gives insight into his role in operations and how he’s contributed to Revolut Business’ exponential growth over the past few years. In this episode, Alex an...
Jul 11, 2024•28 min•Ep. 19
How do you start anew when you weren’t expecting change in the first place? Kateryna Bannikova, Lead Recruitment Manager, shares her story of being displaced by the ongoing war in Ukraine. While she had to find a home in a new country, she managed to regain a positive outlook on life, while growing her career at Revolut. As a recruiter for the engineering department, Kate gives her expertise on the recruitment process and ways to stand out on your CV and during interviews. Hear her inspiring sto...
Jun 27, 2024•29 min•Ep. 18
How can companies support LGBTQIA+ employees? As a committee member of Revolut’s Pride guild, João Duarte shares how Revolut is creating a safe space and what companies can do to better support their LGBTQIA+ employees. With his experience in social work and non-profit organisations, João applies his ability to provide support in his role as a Team Lead for the Financial Crime department. He uses these skills to guide and motivate team members, who protect millions of customers around the world ...
Jun 13, 2024•26 min•Ep. 17
What goes into building the career you’ve always dreamed about? As the Head of Sales for Spain and Portugal, Elisabet Girvent Valls knows what goes into crafting the career you want for yourself. Elisabet tells host Alex Carril how staying true to your life's vision can help you achieve your career and family goals. She discusses her journey, from how she found herself in the world of sales to living in several countries in search of new challenges. In this episode, Alex and Elisabet discuss: - ...
May 30, 2024•29 min•Ep. 16
From getting to know Revolut early on as a payments business partner, Hugh Kingdon, now former Vice President of Payment Operations, saw the company grow from 13 employees to 10,000 with over 40 million customers worldwide. Now, as the first person to retire from Revolut, Hugh sits with host Alex Carril to recount his early memories with the company, what legacy he’s leaving behind as he waves goodbye, and advice to current and future leaders in the fintech industry. In this episode, Alex and Hu...
May 16, 2024•29 min•Ep. 15
How do you make an impression during an interview for customer facing roles? Senior Recruitment Manager Stephanie Ewin shares her tips for achievement-driven individuals who want to join Revolut in a sales or services position, for example, as an account executive or support specialist. Plus, find out how Steph’s theatrical roots have helped during her career in recruitment. In this episode, Alex and Steph discuss: - Steph’s background in theatre, and how it applies to her role in recruitment - ...
May 02, 2024•17 min•Ep. 14
What goes into leading an engineering department at a global fintech? Wojtek Ptak, Head of Engineering for Revolut Business, sits down with host Alex Carril to outline how finding the right people — who Think Deeper, have a Never Settle attitude, and can keep up with Revolut’s ambitious plans — is at the core of what he does. With an impressive career in engineering spanning over 20 years, Wojtek (pronounced “Voy-tech”) shares advice for fellow and future engineers on how to keep striving to be ...
Apr 18, 2024•30 min•Ep. 13
Why do over 40 million people have an account with Revolut? Mark Swan, Strategy & Operations Manager, explains how Revolut is changing the way the world does money, and why so many customers are choosing Revolut as their primary financial account. From holding different currencies to making international transfers effortless, Mark gives an insider’s perspective behind creating a seamless customer experience for those who want more from their money. In this episode, host Alex Carril and Mark ...
Apr 04, 2024•23 min•Ep. 12
What’s the trade-off behind taking risks and reaping rewards? Twin sisters Hala and Rola Shalaby, who happen to both be Business Risk Managers, tell their ambitious story of taking risks to grow personally and professionally at Revolut. They also give insight into managing risk for a big business and advice on how to embody the Never Settle spirit to seek new opportunities and push your potential even further. In this episode, Alex, Hala, and Rola discuss: - Working alongside each other as twins...
Mar 21, 2024•26 min•Ep. 11
Klaudia Dziergwa, Financial Crime Operations Manager, joins host Alex Carril to provide insights about managing a financial crime prevention team. As Chair of Revolut’s RevWomen guild, Klaudia also gives advice on how to be your own champion. In this episode, Alex and Klaudia discuss: - An overview of financial crime, its prevention, and importance for financial services companies - How Revolut stays ahead of financial crime - What it’s like being a FinCrime Operations Manager at Revolut - The g...
Mar 07, 2024•19 min•Ep. 10
How does embracing diversity and inclusion transform a workplace? Diversity and Inclusion Specialist, Michelle Muyunda, joins host Alex Carril to elaborate on why it’s crucial for companies to foster an inclusive employee environment. From dissecting D&I initiatives to empowering individuals to embrace their authenticity, Michelle provides a brief masterclass to create a thriving, meaningful community culture in and out of work. In this episode, Alex and Michelle discuss: - An overview of di...
Feb 22, 2024•27 min•Ep. 9
What does diversity in the workplace mean? To Head of Executive Recruitment, Queenie Li, it means finding a diverse, international team where she can finally be herself and feel supported among colleagues. Queenie also takes host Alex Carril through her personal journey making the move into recruitment, how she hires for top-level executive roles, and gives advice for those who are or aim to be an executive. In this episode, Alex and Queenie discuss: - How taking a leap of faith can change your ...
Feb 08, 2024•27 min•Ep. 8