In this RETHINK Retail episode, host Aliyah Flowers sits down with Madison Lee, CEO of Nēmah, to explore how this fast-growing perinatal skincare brand is redefining beauty, trust, and community for modern mothers. 🔹 Key Topics & Timestamps [00:52] The meaning behind “Nēmah” and its deeply personal origin [01:47] Building a brand for one of life’s most emotional journeys [03:35] The power of minimalist packaging and clean-girl aesthetics [05:04] Why education, transparency, and trust drive ...
Apr 23, 2025•14 min
In this RETHINK Retail episode, host Shannon Flanagan chats with Kristen Elmer, VP of D2C Sales at Bark, about how the brand behind BarkBox uses data, personalization, and lifestyle-driven merchandising to keep tails wagging. 🔹 Key Topics & Timestamps [01:00] Kristen’s 7-year journey at Bark [03:00] Shopify migration: Enhancing customer experience [06:00] Personalization through data: breed, toy preferences, allergies [08:00] Cohort curation: birthdays, football fans, Halloween lovers [10:0...
Apr 21, 2025•16 min
In this RETHINK Retail episode, Kait Stevens speaks with Ashley Newman, Director of Marketing & Communications at Zippy Paws, about how the brand has navigated its rebrand, fostered a deep connection with customers, and created meaningful in-person experiences that drive loyalty. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [02:10] Meet Ashley Newman, Director of Marketing & Communications at Zippy Paws [05:30] How Zippy Paws is navigating its rebrand during the pandemic [10:00] ...
Apr 17, 2025•18 min
AI is no longer a “nice to have” — it’s a business imperative. In this episode of the RETHINK Retail Podcast, we’re joined by PwC’s Alison Furman and Remzi Ural to explore how AI is transforming customer experience, operations, and revenue growth in retail. From strategy shifts to scaling adoption, learn what retailers need to succeed in 2025 and beyond. 🎙️ Hosted by Carol Spieckerman, President, Spieckerman Retail 👥 Guests: Alison Furman, US Consumer Markets Industry Leader, PwC + Remzi Ural,...
Apr 15, 2025•30 min
In this Global Retail Leaders episode, Fritz Finlay chats with Andrei Rebrov, CEO of Scentbird, about how the fragrance subscription service is making it easier to try new scents while building an omnichannel brand. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [01:25] Meet Andre at Sandberg, CEO of Scentbird [04:15] The beginnings of Scentbird and its fragrance subscription model [08:30] How Scentbird makes fragrance discovery easier online [12:50] The power of personalized recommendatio...
Apr 15, 2025•19 min
A RETHINK Retail episode in collaboration with Cognizant Retailers face increasing pressure from labor shortages, supply chain complexity, and evolving customer expectations. So what’s the key to staying competitive? Smarter operations. In this episode, we team up with Cognizant to explore how operational transformation drives bottom-line success. Experts Scott TumSuden and Karthik Chandrasekar (Cognizant) and retail consultant Ian Scott reveal how the Stores 360 platform—developed with ServiceN...
Apr 14, 2025•33 min
In this episode of the RETHINK Retail podcast, host Richard Kestenbaum, Partner at Triangle Capital and Forbes contributor, sits down with Alicia Littleton, Director of E-commerce at Gerber Children’s Wear, to explore how technology, AI, and personalization are transforming the retail experience—especially for today’s digital-native parents. ⏱ Timestamps: [00:00] Introduction: Meet Richard and Alicia [03:30] Social algorithms, data, and understanding today’s parent [08:45] Retail channel strateg...
Apr 11, 2025•23 min
Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds shaping customer experience - What separates Leaders like Apple, Nike, and Sephora from the rest - The...
Apr 09, 2025•30 min
🎧 Therapy: Retail @SHOPTALK 2025 | Powered by Retail Cloud Alliance In this episode, we bring you exclusive insights from SHOPTALK 2025 with retail industry leaders: ✅ Melissa Minkow, Global Director of Retail Strategy at CI&T ✅ Linda Johansen, Founder/CEO at International Retail Group ✅ Hitha Herzog, Chief Retail Analyst at H Squared Research ✅ Joshua Rockoff, Senior Executive at Anbaxis LLC Explore the emerging retail trends and technologies that are reshaping the industry, including: - A...
Apr 02, 2025•20 min
Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences. Featuring industry leaders: - Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup -Zach Whigham, Associate Director, Retail and Consumer Products at Kyndryl -Trevor Sumner Top Retail Expert Key takeaways from this episode: -AI and computer vision...
Mar 12, 2025•34 min
Can AI revolutionize retail? C&A Brazil and Sam’s Club share their strategies. In this Global Retail Leaders episode, Top Retail Expert Alberto Serrentino chats with Paulo Correa, CEO of C&A Brazil, and Todd Gardner, Chief Product Officer at Sam’s Club, about how AI is transforming business efficiency, customer experience, and decision-making in retail. 🔹 Key Topics & Timestamps: [00:00] Introduction to RETHINK Retail [01:15] Meet Alberto Serrentino, Paulo Correa, and Todd Gardner [...
Mar 11, 2025•15 min
How can retailers embrace sustainability and drive social impact at scale? In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise. Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most. ⏱ Timestamp...
Mar 06, 2025•8 min
How do you scale a retail brand without losing the personal touch? On this episode of RETHINK Retail, we chat with Karrie Helm, Director of Stores at Evereve, about how the brand scaled from a boutique experience to over 100 stores nationwide while keeping its values-driven, customer-first approach intact. 🔹 The secret to Evereve’s loyal customer base 🔹 How stylists create real connections with shoppers 🔹 The role of subscriptions & digital commerce in modern retail 📅 Key Topics & Ti...
Mar 06, 2025•18 min
Can a fashion brand grow without paid marketing? Lager 157 proves it’s possible. In this Global Retail Leaders episode, Top Retail Expert Alexis chats with Hannah, Chairperson of Lager 157, about how the Swedish brand is scaling across the Nordics and beyond with slow fashion, zero waste, and an authentic approach to retail. 🔹 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail – A Global Retail Leaders Episode [01:10] Hannah’s journey and Lager 157’s origins [03:25] The slow fashion...
Mar 05, 2025•15 min
Can sustainability drive profitability and long-term growth? Norrøna proves that it can. In this Global Retail Leaders episode, Top Retail Expert Sharon Yourell Lawlor speaks with Bård Klamme, Retail Director at Norrøna, about how the premium outdoor brand has built a 100-year legacy through circular fashion, transparency, and a commitment to full-price retail. 💡 Key Takeaways: ✔️ How Norrøna built a global brand without discounting ✔️ The circular economy approach fueling sustainability ✔️ Why...
Mar 03, 2025•21 min
In this episode of Rethink Retail, host Shannon Flanagan sits down with Jean-Didier Allongue, Senior Director of Global Store Design at Harry’s, to explore how the brand has scaled across 56,000+ retail locations while staying true to its identity. From disrupting the men’s grooming industry to creating seamless in-store experiences at Target, Walmart, Tesco, and Boots, Jean-Didier shares how Harry’s navigates the challenges of retail expansion, localization, and brand consistency. They dive int...
Feb 28, 2025•12 min
The future of retail is unfolding before our eyes, and AI is at the heart of it all. In this episode of the AIR Leaders Podcast, a production of RETHINK Retail, our host Matthew Adam Smith sits down with Barry McGough, a Top AI Leader & Global Retail Leader, to discuss the game-changing technologies reshaping commerce. 🎙️ Topics covered: ✅ How AI is driving the next wave of retail innovation ✅ The evolution of edge computing and low-latency chipsets ✅ CES vs. NRF: Key retail tech takeaways ...
Feb 25, 2025•19 min
Retailers operating at scale—especially in high-traffic environments like airports—face a unique challenge: how do you balance speed, convenience, and operational resilience while delivering a seamless customer experience? In this episode of the RETHINK Retail Podcast, Michael Klein (Top Retail Expert) speaks with Khurram Noor, VP of Customer Facing Systems at Avolta, and Bernd Kraus, VP of Retail Software Solutions at Diebold Nixdorf, to discuss what it really takes to future-proof retail opera...
Feb 18, 2025•24 min
In the latest Rethink Retail Podcast, we sit down with Andrea Morgan, Chief Innovation Officer at Blue Yonder, to explore how AI and end-to-end visibility are revolutionizing supply chains. 🔹 How AI is optimizing demand forecasting, inventory planning, and sustainability 🔹 Why speed and adaptability are the key drivers of supply chain success 🔹 The growing role of GenAI and digital twins in supply chain transformation With over 25 years of experience leading supply chain strategy at Nike, IBM...
Feb 13, 2025•33 min
New RETHINK Retail Podcast: How AI is Shaping Retail Host Matthew Adam Smith sits down with Matt Redwood (Diebold Nixdorf) & Nicolas Kroeger (Manor AG) to discuss the impact of AI on retail. From optimizing store operations to elevating customer experiences, this episode covers the game-changing role of AI in retail. 📌 Key Takeaways: ✔️ AI’s role in streamlining store operations ✔️ Enhancing in-store & omnichannel experiences with AI ✔️ The future of AI in retail over the next 3-5 years...
Feb 05, 2025•22 min
Retail automation is evolving—are you keeping up? In this episode of the RETHINK Retail Podcast, Ben Bond, VP of Strategy & Business Development at Simbe, joins us to discuss how AI and robotics are transforming inventory management, enhancing pricing accuracy, and driving efficiency for retailers. Recorded live at NRF 2025, this conversation dives into the future of automation and the role of technology in building agile, resilient retail operations.
Feb 03, 2025•24 min
NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead? In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including: The rise of AI-driven personalization and the role of store associates Why retailers are taking a more cau...
Jan 31, 2025•43 min
At NRF 2025, Lauren Kennedy (Upshop) and Derek Hannum (ReposiTrak) discuss how food traceability under FSMA 204 is reshaping the retail landscape. 💡 What you'll learn: The challenges and opportunities of food safety regulations. How Upshop and ReposiTrak’s partnership streamlines compliance across global supply chains. Ways traceability data can drive better inventory management and reduce waste. 🎧 Tune in now to explore how technology is empowering retailers for the future
Jan 27, 2025•19 min
Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands. 💡 Key Topics Covered: AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization. How self-service solutions are transforming customer and asso...
Jan 27, 2025•29 min
In this special episode of Retail Therapy, host Andrew Smith is joined by retail experts Carol Spieckerman, Liza Amlani, and Trevor Sumner to reflect on the key trends and innovations that shaped the retail industry in 2024. They explore how AI-driven personalization, omnichannel strategies, and interconnected retail networks have redefined the landscape. Tune in for expert reflections on this year’s biggest lessons and gain insights on what these changes mean for 2025 and beyond!
Dec 18, 2024•35 min
As 2024 comes to a close, we proudly present our highly anticipated “2025 Predictions Podcast.” Join us as we delve into expert predictions and key insights shaping the future of retail. This special episode features exclusive interviews with RETHINK Retail’s Top Retail Experts and Global Retail Leaders communities, offering a glimpse into what lies ahead for 2025 and beyond!
Dec 16, 2024•1 hr 22 min
The holiday season is almost here, and department stores have always been the shining star of holiday shopping. But have they been dethroned by the rise of eCommerce? 🤔 In our latest episode of Retail Therapy, our host, Andrew Smith sits down with Top Retail Experts Venky Shankar, Andrea K. Leigh, and Sucharita Kodali to explore the shifting landscape of department stores and how they can keep up during the busiest shopping season of the year.
Dec 11, 2024•44 min
Tune into the latest episode of the RETHINK Retail Podcast to hear Marta Frattini, Industry Strategy and Marketing Lead, Retail at Adobe discuss how retailers can redefine and demonstrate ROI by harnessing AI-driven tools. This conversation is crucial for any CMO looking for a credible seat at the decision-making table, showing their value, and receiving credit for their work.
Dec 10, 2024•29 min
Join Top Retail Expert Peter Cohan as he dives into the transformative power of AI in retail with Anirudh Sanga, Retail and Consumer Lead at Palantir Technologies. This episode reveals how advanced AI solutions are addressing some of retail's most complex challenges, including inventory management and workforce optimization, and turning them into opportunities for growth.
Dec 05, 2024•36 min
In this episode, Top Retail Expert and Founder of RETHINK Retail Julia Hare sits down with Tarek Müller, Co-CEO of ABOUT YOU and Co-Founder of SCAYLE, to explore the key strategies behind creating one of the most innovative retail brands in Europe. Tarek shares exclusive insights into how ABOUT YOU has redefined e-commerce with a customer-first approach and how retailers can stay agile in an ever-changing digital landscape. Listen Now if you're looking for inspiration on driving growth and stayi...
Dec 02, 2024•25 min
