Welcome retail executives and decision-makers. Dive into the engaging discussion between leading experts Brandon Rael, Howe Gu, and Venky Shankar as they uncover AI and cloud strategies to enhance customer experiences. Learn how advanced analytics and intelligent capabilities are operationalizing data to empower associates, accelerate checkout, and drive personalization. Gain insights into leveraging these tools while ensuring privacy and security.
Feb 14, 2024•39 min
In this episode of the RETHINK Retail podcast, Julia Hare sits down with Michelle Kelly, CEO of the iconic fashion brand Lilly Pulitzer. Kelly’s leadership has been instrumental in guiding Lily Pulitzer through a transformative phase, transitioning from a wholesale-only model to a multi-channel retail approach. With a strong focus on customer-centric strategies and personalized marketing, Michelle's expertise has significantly contributed to the brand's success. During their conversation, Kelly ...
Feb 14, 2024•27 min
In this episode of the RETHINK Retail Podcast, Top Retail Expert Brandon Rael sits down with Jamshed Mughal, SVP and Global Head of Strategy & Services at Marigold. Joining live at the National Retail Federation's Big Show 2024, Mughal is a seasoned expert in Mar tech and relationship marketing solutions, bringing an abundance of experience to the table. With a strong focus on driving customer loyalty and personalized brand experiences, Mughal has been instrumental in leading Marigold to del...
Feb 13, 2024•28 min
In this episode of the RETHINK Retail Podcast, host Kirat Anand sits down with guests Logan Duran, VP of ESG Strategy Tapestry and Josh Levy, Director of Business Development at Pivot Energy, to discuss their recent partnership and sustainable energy solutions in the fashion industry. Together, they dive into Tapestry's proactive approach to sustainability, including their commitment to renewable energy and the innovative use of technology like QR codes and NFC chips to enhance transparency and ...
Feb 12, 2024•37 min
In this episode of the RETHINK Retail podcast, Jumpmind CEO Joe Corbin emphasizes the need to simplify store journeys and empower associates. From tackling the challenges faced by large retailers to exploring the potential of AI, this conversation offers actionable insights into driving innovation and enhancing customer satisfaction.
Feb 09, 2024•17 min
In this episode of the RETHINK Retail Podcast, host and RETHINK Retail CCO Kirat Anand dives into a conversation with Group VP of Innovation at AmeriCo Group and Global Retail Leader Barry McGeough, who shares his journey from aspiring opera singer to influential product innovator. Barry's insights into applied innovation and sustainability in the retail industry offer a unique perspective, drawing from his experiences at renowned companies like Google, PVH, Speedo, and Tommy Hilfiger. His empha...
Feb 07, 2024•30 min
"Loyalty is an emotional concept, not just a transactional one." - Giri Agarwal Explore the dynamic world of customer loyalty on the RETHINK Retail Podcast with our esteemed host, Melissa Minkow, Director of Retail Strategy at CI&T. This episode brings together the profound insights of Giri Agarwal, Chief Strategy Officer at Incisiv, and Bernd Kraus, Senior Vice President of Software Solutions at Diebold Nixdorf. They delve into the nuances of building lasting customer relationships amidst t...
Feb 07, 2024•13 min
In this episode of the RETHINK Retail Podcast, Top Retail Expert Cathy McCabe sits down with Nancy Taylor, Co-Founder of époque évolution and VP of Design at Lolë Brands. Nancy brings over a decade of experience as a senior designer at renowned brands such as Athleta and Gaiam. Her passion for fitness and wellness has been pivotal in revolutionizing the athletic apparel industry, infusing functionality with everyday wearability. Nancy's focus on sustainability and responsible manufacturing led t...
Feb 05, 2024•32 min
In this episode, host Christine Russo sits down with Gaurav Patel, Senior Director of Engineering - Store Experience at H-E-B, one of America’s largest privately-owned grocery retailers. Gaurav shares how H-E-B, a company known for its commitment to quality and customer service, has embraced technology to transform the grocery store industry. From the inception of curbside pickup as a strategic opportunity during 2020 to leveraging digital solutions for inventory management and customer engageme...
Feb 02, 2024•17 min
AI is eliminating friction points and transforming self-checkout - making age verification and product recognition faster and more efficient than ever before. Join us on our latest Rethink Retail Podcast, with host and Top Retail Expert, April Sabral, as we delve into insightful discussions with Ohad Elzur of O+O Store & Promotion Technology Director at AS Watson and Arvin Jawa VP Global Retail Strategy and Regional VP Americas Retail at Diebold Nixdorf. They're unpacking exclusive insights ...
Jan 31, 2024•26 min
Live from NRF 2024, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Lauri Joffe Turjeman, Chief Marketing Officer at American Freight. In this episode, Lauri shares the secrets behind American Freight's rapid success, from embracing a customer-centric value approach to leveraging innovative technology. This episode also explores the latest advancements in search technology, reshaping the retail landscape for improved product discoverability. Lauri offers her perspectives on m...
Jan 29, 2024•14 min
Welcome to this engaging episode of the RETHINK Retail Podcast, featuring Pauline Monin, Director of Product Marketing at VusionGroup. In this exclusive interview, we uncover the exciting transformation of SES-imagotag into VusionGroup, and what it signifies for the retail industry. Delve into the advancements of their signature electronic shelf label and learn how VusionGroup is integrating AI and data analytics to reshape retail. Pauline shares insights on prioritizing both people and performa...
Jan 29, 2024•14 min
Recorded live at #NRF2024, join host Andrew Smith and our expert panel: Hitha Herzog, Guy Courtin, and Brandon Rael as they dive into the groundbreaking journey of @Patagonia in the world of sustainable retail and fashion. 🌿 🎙️ This episode brings you firsthand insights into Patagonia's commitment to the environment and its profound impact on consumer trends and industry standards. Special thanks to Adobe, Icertis, and Sunrise Technologies for sponsoring this episode of Retail Therapy! Connect...
Jan 26, 2024•34 min
This episode of the RETHINK Retail Podcast was recorded live at the RETHINK Retail Podcast Media Booth during the NRF 2024 Big Show. In this episode of the RETHINK Retail Podcast, RETHINK Retail CCO is joined by Andy Laudato, Chief Operations Officer of The Vitamin Shoppe. During their conversation, Andy shares his insights on fostering innovation in the retail industry and discusses the importance of collaboration, continuous improvement, and adopting a customer-centric approach. Through practi...
Jan 24, 2024•20 min
In this episode of the RETHINK Retail Podcast, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Deepak Jose, Global Head of One Demand Data & Analytics Solutions at Mars Wrigley. Deepak's expertise shines as he discusses the transformative power of AI in data analytics, emphasizing the importance of aligning data initiatives with specific business objectives. Deepak's approach, guided by a commitment to core values, ensures that the direction of data and analytics is consi...
Jan 19, 2024•32 min
In this episode of the RETHINK Retail Podcast, RETHINK Retail’s Chief Community Officer Kirat Anand sits down with Francisco Bram, Vice President of Marketing and Customer Insights at Albertsons Companies. Francisco's diverse experience, spanning innovative projects at Siemens and leading marketing endeavors at Uber, provides a unique perspective. Demonstrating his dedication to quality and agility, Francisco has played a pivotal role at Albertsons, reshaping the grocery customer journey, cultiv...
Jan 10, 2024•41 min
Uncover the future of retail tech in our latest RETHINK Retail Podcast episode! Host April Waits welcomes Pierre-Marie Rallu, VP of Captana North America at VusionGroup. Dive into the impact of computer vision and AI on the retail industry, consumer responses to in-store cameras, and how retailers can quantify success with this technology. Explore the role of Captana in omnichannel strategies, its evolution alongside AI, ML, IoT, and more. Plus, gain valuable insights for retailers considering t...
Jan 10, 2024•25 min
In this episode of the RETHINK Retail Podcast, RETHINK Retail's Chief Community Officer, Kirat Anand sits down with President & CEO of Robert Graham, Andrew Berg. Andrew's 26-year career in the retail and fashion industry, marked by pivotal roles at Gap Inc., Ralph Lauren's Rugby, and Theory, brings a wealth of insights into strategic growth opportunities. This episode explores the origins and creative process behind Robert Graham's expressive and unique clothing and brings valuable perspect...
Jan 03, 2024•34 min
In this episode of the RETHINK Retail Podcast, RETHINK Retail's CCO Kirat Anand, sits down with President and CEO of Boston Proper, Sheryl Clark. With over 35 years of experience in leadership roles at Bloomingdale's, Gap, and Old Navy, Sheryl shares insights on how she successfully navigated various ownership changes, tests and implements various technologies, recruits and retains top talent, and transitioned the company culture from a legacy catalog focus to a digital-first approach, all while...
Dec 13, 2023•33 min
In this new episode of Retail Tech Tips, we will dive into one of the biggest topics in retail: digitizing the in-store experience. Revenue from eCommerce sales in the US is expected to top $1T in 2024. There is no denying eCommerce’s continued growth, and while brick-and-mortar retail still accounts for most of all retail sales today, it needs to adapt to stay relevant, merging the personalization, convenience, and flexibility of eCommerce with the experientialism and immediacy of the in-store ...
Dec 13, 2023•30 min
In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Anna Harman and Lisa Bubbers, co-founders of Studs. Join the conversation as Anna and Lisa redefine ear piercings, empowering individuals to express themselves uniquely. Anna and Lisa have set out to create an innovative approach providing services from first-time piercings to custom Earscapes®. Studs caters to modern consumers, setting a new industry standard with needle-only piercings and a focus on customer educ...
Dec 05, 2023•26 min
In this episode of the RETHINK Retail Podcast, RETHINK Retail’s CCO Kirat Anand sits down with COO of Misfits Market, Corey Farrell. Misfits Market is a sustainable grocery delivery company. As COO, Corey plays a key role in the company's mission to eliminate food waste and provide consumers with convenient access to high-quality grocery items at affordable prices. Through partnerships with farmers and CPG companies, Misfits Market sources products that would otherwise go to waste, offering cust...
Dec 01, 2023•32 min
In this episode of the RETHINK Retail Podcast, Top Retail Influencer Michael Zakkour sits down with CEO of Fullbeauty Brands, Jim Fogarty. Their conversation dives deep into the challenges of cultivating lasting customer relationships, including the impact of embracing diversity for inclusive brand success. Jim Fogarty's role as CEO has been instrumental in steering Fullbeauty Brands toward success. With a keen focus on effective direct-to-consumer (D2C) strategies, Fogarty shares insights into ...
Nov 29, 2023•27 min
Kicking off the busiest shopping week of the year, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Rob Brooks, President and CEO of Saks OFF 5TH, for his first conversation since taking on the role, for an exclusive Global Retail Leader Member Spotlight conversation. Listen the full episode at learn: About Rob’s Retail Journey Rob, a seasoned retail veteran, shares his insights and experiences that have shaped his leadership approach and contributed to Saks OFF 5TH's success ...
Nov 20, 2023•33 min
In this episode of the RETHINK Retail podcast, RETHINK Retail Chief Community Officer Kirat Anand sits down with Nate Frazier, Chief Operational Officer of GNC, a leading health and wellness brand. During their conversation, Nate shares his background in retail and his passion for helping people live healthier lives. He discusses GNC's transformation in the retail industry, including their shift to a private market and the optimization of their store network, as well as the importance of their G...
Nov 17, 2023•31 min
Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine retailers that have a unique history, are making innovative changes to their business model, or are overcoming challenges to stay relevant in this highly competitive landscape. This week, we're stepping into a realm filled with nostalgia, a world that started in a quaint Danish workshop and grew into an icon in every child's playroom and adult's memory. Think back to those tiny, colorful bricks that clicked tog...
Nov 15, 2023•38 min
In this episode, tech maestros Sue McMahon, Director of Worldwide Retail and Consumer Goods Partner Strategy at Microsoft, and Kevin Castillo, Senior Vice President of Global Sales & Alliances at Quisitive, dive deep into the cloud's pivotal role in the retail revolution. Gain valuable insights into how the cloud is reshaping the future of retail, prompting business leaders to recognize and harness its advantages.
Nov 03, 2023•29 min
In this episode of the RETHINK Retail Podcast, Kirat Anand sits down with Hani Batla, CTO and CIO of Adorama, at the Adorama Flagship Store in New York City. Adorama is a leading retail company with nearly 50 years of experience in photography, video, audio, and electronics equipment. They offer an extensive range of products, expert guidance, and competitive pricing, making them a trusted one-stop shop for both enthusiasts and professionals. Throughout his career, Hani has focused on leveraging...
Nov 01, 2023•35 min
Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine retailers that have a unique history, are making innovative changes to their business model, or are overcoming challenges in order to stay relevant in this highly competitive landscape. Toys “R” Us has plans to open 24 flagship stores next year, but is that what it’s going to take to turn this memorable retailer around? Join host Andrew Smith as he engages in insightful discussions with Top Retail Influencers S...
Oct 27, 2023•41 min
In this episode of the RETHINK Retail Podcast, guest host Jamie Tenser sits down with Jie Cheng, VP and Global Head of Digital Commerce for Mondelez International, following her panel discussion at Groceryshop 2023. With a diverse background spanning multiple iconic brands such as Conair, Danone, Hershey, and Campbell Soup, Jie has amassed a wealth of experience in e-commerce, digital marketing, and digital transformation. She has played a pivotal role in pioneering online sales strategies for b...
Oct 23, 2023•24 min
