The $1.6 Trillion Grocery Industry’s Tech Revolution—What’s Next?

Takeaways

• AI, machine learning and automation are reshaping grocery shopping.
• Demand forecasting is critical for managing perishable goods.
• Smart shopping carts enhance the shopping experience and data collection.
• Personalization through AI drives customer satisfaction and loyalty.
• Electronic shelf labels (ESLs) reduce pricing errors and paper waste.
• The grocery industry is moving toward a connected ecosystem.
• Retailers must adapt to technological advancements to remain competitive.
• Consumer expectations are shifting towards seamless shopping experiences.
• Investments in technology must demonstrate clear value to grocers.
• The future of grocery shopping will prioritize customer experience and innovation.

Chapters

00:00 This Week in Research: New Data and Reports

02:32 The Role of AI and Automation in Grocery Shopping

05:49 Demand Forecasting and Inventory Management

07:05 Smart Shopping Carts: Revolutionizing the Shopping Experience

14:15 Personalization and ESLs

17:05 The Future of Grocery Shopping and Retail Adaptation

Dive into our comprehensive research report on this topic: AI Underpins the Tech-Driven Shift in US Grocery, from Smarter Forecasting to Faster Checkout