From Digital Twins to AI Agents: The Future Is Now at CES

Takeaways

• AI was a major focus at CES 2025.
• CES has expanded its focus beyond consumer electronics.
• AI agents can perform tasks on behalf of humans.
• Delta Air Lines is leveraging AI for customer service.
• AI models require significant training data.
• Retail technology is evolving with immersive experiences.
• Empowering retail associates with AI improves service.
• The future of retail will heavily involve AI applications.
• AI is transforming supply chain management.
• Physical stores still account for 80% of retail sales.

Chapters

00:00 Introduction to CES and Retail Technology

08:30 The Future of AI in Retail

Read all Coresight Research coverage of CES 2025.