Kiri Masters, founder of Bobsled Marketing and Retail Media Breakfast Club, joins the Retail Gentech Podcast to unpack the future of retail media. We cover the economic drivers of onsite and offsite ads, why loyalty programs could be a hidden moat in the age of AI, and how agentic shopping may challenge even the biggest players. Timestamps: 00:00 – Intro & Welcome 01:30 – Kiri’s path from banking to launching Bobsled Marketing 06:40 – Selling the agency and life after acquisition 11:05 – The...
Aug 07, 2025•50 min•Ep. 12
In this episode of the Retailgentic podcast, we sit down with Karl Haller, Partner at IBM Consulting and leader of their Consumer Industry Center of Competency. Karl brings deep insight into the retail, CPG, and fashion sectors, sharing how AI is reshaping enterprise operations, from store-level automation to the rise of agentic shopping and AI-native brands. We explore: How IBM uses AI internally to save billions The future of AI-native startups with 5x leaner orgs What retailers need to know a...
Jul 31, 2025•47 min•Ep. 11
Amazon is quietly building the future of grocery and retail logistics and former Amazon exec Brittain Ladd is here to break it all down. In this exclusive conversation, Brittain reveals never-before-shared insights into Amazon's local vending machines (LVMs), robot-powered Rivian vans, and the AI-driven strategy to dethrone Walmart in grocery. He also discusses Amazon's ambitions in third-party logistics and why they might one day buy the USPS. Whether you're into e-commerce, logistics, or the f...
Jul 29, 2025•36 min•Ep. 10
Missed the Retailgenic livestream? We’ve got you covered. In this special replay, Scott Wingo walks you through the rise of agentic browsers, gives a full demo of Perplexity’s new browser Comet, and explores how tools like Comet are transforming shopping as we know it. From multi-tab research to automatic cart additions and product comparisons, this is your front-row seat to the next generation of AI-driven commerce. Highlights include: What makes agentic browsing different from traditional sear...
Jul 24, 2025•42 min•Ep. 9
Kyle Montgomery, founder of Generous, joins Retailgenic to talk about building an AI-powered gifting agent that actually feels human. From his background in e-commerce to the "20 nieces and nephews" moment that sparked his startup journey, Kyle unpacks what it takes to build an agentic marketplace and why gifting is the perfect place to start. Sign up for the waitlist: https://meetgenerous.com Follow Kyle: https://www.linkedin.com/in/kyleamontgomery/ ⏱️ Key Timestamps: Timestamps: 00:00 – Hands ...
Jul 17, 2025•35 min•Ep. 8
Can your AI assistant really shop for you? What happens when the “Buy Now” button isn’t clicked by a person? In this episode, Nekuda CEO Ayal Karmi explains how his company is rethinking payments for a world where autonomous agents act on our behalf. We talk about: • The lightbulb moment from a failed pizza-ordering agent • Why authorization (not just authentication) is the future • Real-world agent examples: fashion stylists, car modders • Competing (and not competing) with Stripe & PayPal ...
Jul 10, 2025•43 min•Ep. 7
In this episode of Retailgenic, Scot Wingo welcomes Ananda Chakravarty, VP of Research at IDC’s Retail Insights Group. Ananda shares his decades of retail and technology experience spanning Monster, Staples, Oracle, Diebold Nixdorf, and Forrester to help break down: The real definition of Agentic AI How retailers must prepare their data and sites for AI agents Why product discovery is ripe for AI-driven transformation The massive implications for pricing, loyalty, personalization, and retail med...
Jun 26, 2025•49 min•Ep. 6
In this episode of Retailgenic, host Scot Wingo sits down with Roy Rubin, co-founder of Magento and General Partner at R-Squared Ventures, to explore the future of e-commerce in an AI-driven world. Roy shares why he believes the next billion-dollar DTC brand won’t even need a website, what agentic shopping means for the future of retail, and how platforms like Shopify and Amazon may get disrupted next. We also dive into: The founding story and evolution of Magento What went wrong (and right) dur...
Jun 19, 2025•48 min•Ep. 5
In this episode of Retailgenic, host Scot Wingo sits down with Matt Nichols, General Partner at Commerce Ventures, to unpack the future of agentic commerce, the evolving role of AI shopping agents, and the new infrastructure needed to support them. Matt shares: - Why enriched product catalogs will power LLM-driven shopping - How AI-native checkout layers could disrupt traditional eCommerce - What retailers and marketplaces must decide about exposing data to AI platforms - Insights into Commerce ...
Jun 12, 2025•53 min•Ep. 4
In this episode, Scot Wingo is joined by Forrester retail analyst Sucharita Kodali to dive into the emerging world of agentic shopping and the growing influence of generative AI in commerce. They cover: - The explosion of retail media networks - Why marketplaces are making a comeback - OpenAI’s retail ambitions (and that Instacart CEO hire) - GenAI adoption across retail use cases - The rising threat to Google from TikTok and AI search - What’s actually agentic vs. “faugentic” ⏱ Notable Timestam...
Jun 05, 2025•36 min•Ep. 3
In this episode of Retailgentic, Scot Wingo is joined by Michelle Grant, Director of Strategy & Insights for Retail and Consumer Goods at Salesforce. Michelle brings powerful insights from Salesforce’s massive retail data sets, surveys, and first-hand industry experience. They dive deep into: 🧠 How Gen Z is driving the adoption of AI shopping agents 📊 Data from Salesforce’s Connected Shoppers Report 🤖 Where AI agents are showing up in real-world retail—from customer service to marketing a...
Jun 03, 2025•47 min•Ep. 2
Welcome to the very first episode of the Retailgentic Podcast, your guide to the fast-emerging world where AI agents meet retail and e-commerce. In this foundational episode, host Scot Wingo lays out: Why AI shopping agents may be even more disruptive than marketplaces What “agentic commerce” actually means (and what doesn’t count) Who the major players are today — and who’s coming next The three phases of the shopping journey: Research → Find → Buy What brands and retailers need to consider: Em...
May 29, 2025•34 min•Ep. 1
Welcome to Retailgentic, the podcast where we explore the fast-evolving intersection of retail, ecommerce, and Agentic AI, what we call Retailgentic . Hosted by Scot Wingo , this show is your partner in navigating a future where AI agents shop on behalf of humans , reshaping everything from payments and checkout to customer loyalty and digital advertising. In this trailer, we introduce the mission, stakes, and big questions ahead. If you’re a brand, retailer, or vendor looking to stay ahead of t...
May 27, 2025•1 min
