Retail Gets Real - podcast cover

Retail Gets Real

National Retail Federationretailgetsreal.com
Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.
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Episodes

263. Lessons in retail: Macy’s CEO Jeff Gennette and Mike George, former CEO of Qurate Retail, Inc.

As we get ready for the NRF Foundation Honors, we’re speaking with two retail leaders who are co-hosting the event: Macy’s Chairman and CEO Jeff Gennette and Former CEO and President of Qurate Retail, Inc. Mike George. We asked each of the co-hosts twenty questions that revealed fascinating details about how they built their careers. Hear the highlights. Learn more at retailgetsreal.com .

Apr 05, 202215 minEp. 263

262. Store openings outpace closings as formats evolve

For all the challenges the retail industry has faced over the past two years, store openings continue to outpace closings in the U.S. As National Director Retail Services, USA for Colliers, which manages a portfolio of over 2 billion square feet of retail establishments in the United States, Anjee Solanki has a unique perspective on the evolving needs for retail spaces and how retailers are creating compelling experiences in new kinds of spaces. Learn more at retailgetsreal.com ....

Mar 29, 202228 minEp. 262

261. The List of People Shaping Retail’s Future 2022

The NRF Foundation’s List of People Shaping Retail’s Future is a dynamic group of leaders creating opportunities and sparking innovation. These individuals – leaders at Chewy, Five Below, McDonalds, The RealReal, and formerly with CVS – have dedicated their careers to building better lives and stronger communities. They each discuss decisions they made throughout the pandemic and what the future of retail looks like. The members of The List will be recognized at the NRF Foundation Honors in Apri...

Mar 22, 202213 minEp. 261

260. Rhone CEO on why physical retail is key to growth

Nate Checketts, CEO and Co-Founder of men's activewear brand Rhone, shares how the company is expanding its physical presence and growing its brand while holding onto its core values. Learn more at retailgetsreal.com .

Mar 15, 202226 minEp. 260

259. The impact of inflation on the retail industry

Mark Mathews, VP of research development and industry analysis at NRF, dives into the reasons the U.S. is experiencing inflation, what’s driving up prices, how it impacts consumer behavior and how long we can expect it to last. Learn more at retailgetsreal.com .

Mar 08, 202225 minEp. 259

258. Inside Walmart’s sustainability and climate strategy

Zach Freeze, senior director for sustainability at Walmart, discusses Walmart's approach to climate and its evolving sustainability efforts, and what it's like to lead them as part of one of the largest and most influential retailers in the world. Learn more at retailgetsreal.com .

Mar 01, 202221 minEp. 258

257. 3 trends driving the future of retail

Kate Ancketill, the founder and CEO of GDR Creative Intelligence, joins the show to discuss the retail trends that are shaping the future of retail and where retailers need to experiment now to be well positioned for the next five to 10 years. Learn more at retailgetsreal.com .

Feb 22, 202224 minEp. 257

256. The 2022 deals outlook for consumer markets

The current retail landscape has seen tumultuous change over the last few years, and we can expect even more in the year ahead. Alberto Dent, the U.S. Consumer Markets Deals Leader for PwC, talks through the climate impacting deals for 2022 and why value creation is key to being successful. Learn more at retailgetsreal.com .

Feb 15, 202223 minEp. 256

255. Inside Saks OFF 5TH’s digital strategy

After separating the digital business from stores in June 2021, Saks OFF 5TH has invested heavily in creating an unparalleled digital experience for the luxury bargain hunter. In this episode, Saks OFF 5TH President and CEO Paige Thomas shares insights into the digital strategy, leading through difficult times and where the future of retail is headed. Learn more at retailgetsreal.com .

Feb 08, 202223 minEp. 255

254. Retail predictions for the year ahead

NRF’s Susan Reda shares retail predictions for 2022 as outlined in her annual NRF column. From a return to the store, to digital experiences in the store, to exploring the hype of the metaverse, see what’s in store for 2022. Learn more at retailgetsreal.com .

Jan 19, 202221 minEp. 254

253. A preview of NRF 2022: Retail’s Big Show

The National Retail Federation is convening retailers and partners in New York city for its annual convention and expo NRF 2022: Retail’s Big Show on Jan. 16-18. NRF’s Jill Dvorak and Eric Olson join to share what attendees can expect to see, hear and do at the event. Learn more at retailgetsreal.com .

Jan 11, 202217 minEp. 253

251. The best Retail Gets Real moments from 2021

We’ve had insights into the pandemic and visions of the future in wide-ranging conversations representing key topics for the industry over the last year. In this episode, we highlight our favorite podcast moments of 2021. With everything from large companies to scrappy startups, it’s the focus on people that makes this industry so rewarding. Learn more at retailgetsreal.com .

Dec 21, 202111 minEp. 251

250. The impact of consumer trust and how to build it

Barbra Bukovac, vice chair of consumer markets at PwC, discusses insights from PwC’s recent survey that show the impact of the pandemic on consumers’ trust and their relationships with businesses, including what helps businesses build trust and why engaging with customers regularly is so meaningful. Learn more at retailgetsreal.com .

Dec 15, 202119 minEp. 250

249. Rhone CEO on why physical retail is key to growth

Nate Checketts, CEO and co-founder of men's activewear brand Rhone, shares how the company is expanding its physical presence and growing its brand while holding onto its values. Learn more at retailgetsreal.com .

Dec 07, 202126 minEp. 249

248. Holiday shopping insights from Google

Bill Ready, president of commerce at Google, joins the podcast to discuss trending gifts this holiday season and the future of shopping as digital and physical experiences continue to blend. Learn more at retailgetsreal.com .

Nov 30, 202122 minEp. 248

247. NRF policy update: The issues impacting retail today

David French, NRF’s Senior Vice President of Government Relations, discusses the latest on advocacy campaigns for the industry and connects the dots between Capitol Hill and retail. Learn more at retailgetsreal.com .

Nov 23, 202115 minEp. 247

246. Top 5 holiday questions answered

On this episode of “Retail Gets Real,” NRF retail industry experts answer the holiday season’s most-asked questions: the role of Black Friday, shipping concerns, the impact of inflation, labor shortages and who will be spending the most. Learn more at retailgetsreal.com .

Nov 16, 202115 minEp. 246

245. The List of People Shaping Retail’s Future 2022

The NRF Foundation’s List of People Shaping Retail’s Future is a dynamic group of leaders creating opportunities and sparking innovation. These individuals – leaders at Chewy, CVS, Five Below, McDonalds, and The RealReal – have dedicated their careers to building better lives and stronger communities. They each discuss decisions they made throughout the pandemic and what the future of retail looks like. Learn more at retailgetsreal.com .

Nov 09, 202113 minEp. 245

244. What retailers need to know about increasing organized retail crime

The retail industry has been dealing with organized crime for many years, but the topic has gained new attention in the media of late. In this episode, Tony Sheppard, the director of loss prevention solutions at ThinkLP, talks about why we’re hearing so much about these problems right now, how the pandemic has impacted the problem, and how retailers can combat the issue and plan for the future. Learn more at retailgetsreal.com .

Nov 02, 202123 minEp. 244

243. How retailers can adapt to evolving consumer behavior

The pandemic taught us that new behaviors are always popping up, but we’re still figuring out which ones are here to stay. Jason “Retailgeek” Goldberg is the chief commerce strategy officer at Publicis Group and has been a go-to retail expert for industry leaders for years. He joined Retail Gets Real to talk about what’s happening in retail, technology and how consumers are helping drive innovation. (Originally released June 21, 2021.) Learn more at retailgetsreal.com ....

Oct 26, 202127 minEp. 243

242. The adapting landscape of luxury retail

Oliver Chen, managing director of retail and luxury at Cowen, discusses the challenges and opportunities coming out of the pandemic and how luxury retailers are catering to consumers’ changing values and shopping patterns. The pandemic has accelerated the future of retail, and that future includes a radically transformed store experience. The world expects instant speed, but they also want convenience and safety. The role of the store has shifted mainly into that of a distribution point, and org...

Oct 19, 202123 minEp. 242

241. 3 lessons for planning for the future of retail

The team takes a look back at some of highlights shared by leaders at NRF’s virtual events in 2021, including insights on leading through a crisis from UPS’ Carol Tome, the future of the last mile with the Urban Freight Lab, and Jared Issacman’s lessons from working with SpaceX. Learn more at retailgetsreal.com .

Oct 12, 202118 minEp. 241

240. Consumer spending trends for Halloween 2021

This year, 65% of Americans plan to celebrate Halloween. After a dip in participation last year, that's almost back up to pre-pandemic levels and spending is estimated to reach record highs. NRF’s Head of Consumer Research, Katherine Cullen, breaks down the data around how consumers will be shopping and spending this Halloween. Learn more at retailgetsreal.com .

Oct 05, 202117 minEp. 240

238. NRF’s impact during the pandemic and beyond

As we're 18 months into this pandemic, we're taking a moment to reflect on the past year and a half and what it's meant for retail. NRF has a unique perspective from working with hundreds of retailers, big and small, from every sector and in every region. We've seen how they've responded to this crisis with ingenuity and resiliency. Our guest today is the National Retail Federation’s general counsel and chief administrative officer, Stephanie Martz. We're going to talk to her about how the NRF h...

Sep 21, 202127 minEp. 238

237. Growing a digital-first home goods store with Parachute

Ariel Kaye, founder and CEO of the home brand Parachute, talks about how her company has grown throughout the pandemic, why they are investing in stores, and what's on the horizon for the home segment as we look toward 2022. Learn more at retailgetsreal.com .

Sep 14, 202120 minEp. 237

236. Inside Levi’s digital strategy

Originally released May 11, 2021: A great pair of jeans never goes out of style. That fact is one of the many reasons why Levi Strauss & Co. has led the way for over a century. Today's guest is Marc Rosen, President of Levi Strauss Americas. We'll talk to Marc about Levi's digital strategy and how the brand is appealing to a whole new generation of consumers. Learn more at retailgetsreal.com .

Sep 07, 202128 minEp. 236

235. A look at 2021’s Top 100 and Hot 25 Retailers lists

For over a decade, NRF has been working with Kantar to compile our top retailer lists. This year's lists are out: The 2021 Top 100 Retailers and our list of the 25 fastest growing US retailers, the Hot 25. Kantar's Rachel Dalton is the director of ecommerce and omnichannel insights at Kantar, the agency that compiles the list. She joins this episode of Retail Gets Real to tell us about who made the lists and what it tells us about today's retail industry. Learn more at retailgetsreal.com ....

Aug 31, 202130 minEp. 235

234. A look at Back to School 2021 consumer research

It’s back to school season, which means something different to everyone – especially in the world of retail. Katherine Cullen, NRF’s Head of Consumer Research, explores the topic and what it means for retailers as well as parents. Learn more at retailgetsreal.com .

Aug 24, 202122 minEp. 234
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