334. Saks CEO Marc Metrick on the evolving luxury consumer
Jan 30, 2024•17 min•Ep. 334
Episode description
Today’s luxury consumer market is growing with a vibrant continuum of shoppers who expect expertly curated fashions and highly personalized service. On today’s episode, Saks CEO Marc Metrick joins us during NRF 2024: Retail’s Big Show to talk about Saks’ strategy to build lasting and meaningful customer relationships, and the company’s goal to evolve the luxury experience for today’s online luxury shopper.
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