106. Restoring Broken Trust when the Stakes are High
Episode description
Tobias Sturesson kicks off a new season of Leading Transformation Change with co-host Andreas Almlöf. Building on insights from his work with global leaders and his acclaimed book You Can Culture, Tobias unpacks the game-changing role of repairing trust inside organizations.
Tune in to hear practical strategies for leaders navigating crises, high-pressure environments and everyday cultural tensions… at a time when AI, regulatory upheaval and shifting values are rewriting the rules of leadership.
In this episode, we explore:
(05:15) Navigating change with AI, values and DEI
(11:19) Why trust is leadership’s most valuable capital
(13:22) Accountability and cultural reform in leadership
(17:58) How regret can drive real growth
(20:45) Building customer trust through openness
(23:02) How culture and design shape accountability
(29:42) Why unaddressed issues create distrust
(32:38) Steps to repair harm and rebuild trust
(34:39) Owning responsibility through vulnerability
Links mentioned:
Listen to Daniel Pink: Unlocking the Power of Regret
‘You Can Culture: Transformative Leadership Habits for a Thriving Workplace, Positive Impact and Lasting Success’ is now available here.