Don't Punish Your CustomerThis episode discusses switching costs, Blockbuster late fees and savings account passbooks.Sep 29, 2020•10 min•Season 2Ep. 59
Reduce To A NumberThis episode discusses analyzing financial choices, Stripe's unique job offer and the city by the bay.Sep 22, 2020•10 min•Season 2Ep. 58
Add Stick To StoriesThis episode discusses the Identifiable Victim Effect, storytelling visuals and Madonna's Like A Virgin .Sep 15, 2020•12 min•Season 2Ep. 57
Boarded By PiratesThis episode discusses premium pricing, hostage negotiations and ransomware.Sep 09, 2020•10 min•Season 2Ep. 56
Pitch PerfectThis episode discusses atelophobia, releasing software updates, and an amazing no-hitter.Sep 01, 2020•11 min•Season 2Ep. 55
Fly NimblyThis episode discusses nimble organizations, Baba Prasad and the Death Star.Aug 25, 2020•12 min•Season 2Ep. 54
Focus On The Finish LineThis episode discusses Japanese management philosophy, Peter Drucker, and dethroning the King.Aug 18, 2020•12 min•Season 2Ep. 53
Whitewash The FenceThis episode discusses reverse psychology, Wikipedia and The Adventures of Tom Sawyer.Aug 11, 2020•11 min•Season 2Ep. 52
Persistent MeetingsThis episode discusses asking serious questions, McDonald's and Little League uniforms.Aug 05, 2020•12 min•Season 2Ep. 51
Raise The AnchorThis episode discusses implicit trust and Michael Phelps' Beijing gold medal quest.Jul 28, 2020•11 min•Season 2Ep. 50