(#99) TECHNOLOGY FOR SENIORS | Terrible senior client - podcast episode cover

(#99) TECHNOLOGY FOR SENIORS | Terrible senior client

Jul 30, 202210 minSeason 3Ep. 99
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Episode description

On today's episode I give a story about a particular senior that I encountered where it was a horrendous customer service interaction. Little did I know that she was so far gone with what appear to be dementia that she had no recollection of any of our interactions by the next time I saw her again.
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