A full 32% of all lawsuits against repossessors are for wrongdoing not by them or their employees... its wrongdoing by the auto lender themselves , and the repossession agent is left twisting in the wind due to bad, unfair language found in the contracts they are forced to sign in order to get the work. What can be done? Industry expert Mike Peplinski is involved in the fight along with others in pushing back against this fatal situation.
Mar 25, 2022•30 min
Washington Post article from 3/7/2022 passed along their version of the messaging from CFPB Director Rohit Chopra to auto lenders, and their repossessors: "Don't illegally repo people's vehicles. We are watching". CFPB's recent bulletin is the strongest message ever concerning auto repossessions. Patrick Altes discusses with Atty Patrick D Newman from Bassford Remele exactly what the bureau is saying to us...and our clients.
Mar 10, 2022•38 min
LPR technology was going to be the future of the repossession industry. A great tool to collect data for your own agency, and a way to get repossession accounts from major clients using the platform. Over the years, the goalposts have been moved, and many repossessors no longer want to be part of the game. Florida's VInnie Payne explains why his cameras are going to sit on the shelf.
Jan 20, 2022•37 min
The repossession industry is bone-weary from the endless beat-downs by SOME of America's forwarders. Silly excuses to disallow invoices...not passing along fees they collect for services intended to pay field agent...the list goes on and on. Considering inflation, repossessors are getting a fraction of what they were paid 25 years ago. In response, some repossessors in the State of Florida decided to boycott by turning off the LPR cameras that feed data into the system. DRN was caught in the mid...
Jan 13, 2022•37 min
Mike is a former president of National Finance Adjusters, a national repossession trade association. He recently sold his business to a national forwarding firm, and now standing outside the industry, offers some unique...and a little troubling...insights into its future.
Jan 07, 2022•30 min
Great discussion with Patrick D Newman with the law firm of Bassford Remele, with Stephanie Findley with Texas Accredited Repossession Professionals (Texas ARP), with Mark Zane with Nevada Association of Licensed Repossessors (NALR) and the ever helpful Mike Peplinski with our industry’s major insurance agency Harding Brooks. Why do we keep doing this? Signing contracts that reach far, far outside the scope of our insurance, setting ourselves for a "six figure" legal defense that few of us could...
Dec 21, 2021•43 min
The girls are back in town! Bryanna talked with Kristen, Emily and Starr about what happened at this years' Used Car Week. And a lot is happening!
Dec 08, 2021•51 min
Is the repossession industry having a "moment"? Some slim chance of our getting our act together, and stand side-by-side in this dark hour of the industry? The answer is clear.... maybe . Pat and Bryanna talk with thought leaders Jeremy Cross and Vaughn Clemmons.
Nov 04, 2021•49 min
Pat interviews longtime industry agency owner Lauren Dewitt, and ARA director Les McCook about MBSi's requirement for using another of their offerings, CARS certification, to access their management platform. Discussion revolves around the adverse financial impact to an agency owner, the rationale behind ignoring other nationally-accepted compliance programs.
Oct 04, 2021•28 min
Over the next couple of weeks, Pat will be talking with various players as to why these repo agency consolidations aren't flying.
Sep 02, 2021•5 min
Aug 05, 2021•44 min
Love him or hate him, Scott Jackson knows the repossession industry. From a small start-up repossession agency to eventually forming a multi-million dollar LPR company (MVTRAC), Scott has a unique perspective on the repossession industry and what it might need to do to succeed.
Jul 16, 2021•33 min
There used to be a short-cut to success in the repossession industry, one that exists no more. Now it takes persistence, grit, and a good reputation to built a regional repossession business. The name Richard Grosvenor consistently came up when asking who has done this. Pat gets a chance to talk with Richard as to how he did this, and some of the roadblocks he sees in our path.
Jun 24, 2021•28 min
Body cameras have proven to be hugely effective in providing evidence to clear law enforcement officers in cases of false allegations of police brutality or wrongful deaths...being a key factor in clearing the accused in 80% of cases. Both creditors-rights attorneys at Bassford Remele, and the industry's largest insurer at Harding Brooks agree that it might be time for us civilians to employ these game changing devices. Pat Altes, Bryanna Cox with Repo America; Patrick D Newman, Tal Bakke, Gilia...
Jun 09, 2021•39 min
Pat was walking his dog, Tank, one morning and thought of a few more questions to ask DRN's Jeremiah Wheeler. Thanks, Jeremiah, for taking the call.
Jun 02, 2021•24 min
Would you unlock your phone, and permanently give it to a stranger? Reading your emails and text messages, checking out your browsing history, looking through your contact lists? That is essentially what is happening when a car gets repossessed and the "infotainment system" is loaded with the consumers private information off their phones. Nationwide rent-a-car companies are engaged in class action suits for failing to "scrub" this information. And why the repo industry should be concerned....
May 27, 2021•33 min
LPR technology's success in America is based on their efforts and good will of their agents in the field....and DRN knows it. DRN's Jeremiah Wheeler talks with Pat about their efforts to build the strongest agent network possible, and how they intend to do that through revenue sharing, cooperation....and a sense of fair play.
May 12, 2021•38 min
There's a lot of bad contracts being presented to our industry, especially recently. So a client pushes a contract across the proverbial table with a "take it or leave it" attitude. What language should you look for? What can you do if the contract places your business at risk? Bryanna and Pat Altes speak with Atty Tal Bakke and Patrick D. Newman of Bassford Remele LLC about the impact of these contracts.
Apr 20, 2021•47 min
Interesting conversation with Paul Machin in helping see how the used-car market, COVID-19, the home mortgage market, and new car sales all connect downstream to us in the repossession industry.
Apr 14, 2021•35 min
Let's face it; for the most if its history, the repossession business has traditionally been a male-domintated industry. Things are changing......Bryanna talks with Kristen Ithurburu, Starr Haynes-Sawalqah, Darcy Case, and Wendy Camara, all women finding unprecedented success in this crazy business.
Mar 17, 2021•55 min
Its great when a client can tell you where the car is located. GPS tracking technology has come a long way, and is generally a benefit to the repo industry...until it becomes a way to "beat the price" of our services. Pat, Joel, and Kevin discuss how this technology can help those in financial need secure auto loans, and how it intersects with the repossession business.
Mar 12, 2021•49 min
Often the legal landmines in an industry are NOT where you think they'd be. In the repossession business, its not primarly a breach of peace. And how foolish is it that our industry allows our clients to refuse to offer repossession-related indemnification?
Feb 18, 2021•28 min
In most instances, the repossession business can be pretty boring. But in a small percentage of repossessions, thing and go wrong in a big way. This is the story of David Sullivan, former VP of Allied Finance Adjusters, who was attacked and nearly killed by an uninvolved third party while simply scanning license plates with an LPR camera car.
Feb 05, 2021•22 min
Pat's often-guest-host Bryanna interviews John Fountaine, an individual with a long history as a skiptracer and working with forwarding agencies. John talks about areas of health and personal growth, and an exciting new concept for the future of the repossession industry.
Feb 01, 2021•39 min
A new CFPB chief, Rohit Chopra, was picked yesterday....President and Biden promises to bring the CFPB back to life. What kind of action should auto lenders expect, and how will it effect the auto repossession industry? Should be a concern for repossessors across America. Pat discusses it with Hudson Cook's Eric L Johnson.
Jan 19, 2021•31 min
What a crazy week. But the point of this podcast is to discuss how a revived CFPB might effect the repossession industry...and it definitely will. What's the best way for us to be "at the table" instead of "on the menu"? Pat Altes and industry blogger Kevin Armstrong discuss how things might play out.
Jan 12, 2021•24 min
Pat Altes' family ran one of the national trade associations for nearly 50 years, a "competitor" to the America Recovery Assocation. The voices condemning ARA were loud and persistent. But was it true? And, if so, was it still true today?
Dec 28, 2020•9 min
Bryanna interviews best-selling author Bob Burg about mentorship, sales, person growth, and the contents of "The Go-Giver"
Dec 18, 2020•39 min
I've always wondered if the industry's love affair with LPR camera systems is a result of our penchant for chasing shiny objects, without assessing their true ROI (if any exists). Pat and co-host Bryanna Cox talk to Jeremy Cross about their thoughts on this whole high-tech idea.
Dec 11, 2020•45 min
Successful recovery agency owner Corey Cox shares how working together, with and not against his so-called "competitors" in the infamous Houston repo market, has revitalized the culture in one of America's busiest hotbeds for automobile recoveries.
Nov 24, 2020•39 min
