RL#2-1 Customer Complaint
Nov 21, 2021•19 min•Season 2Ep. 1
Episode description
The earliest documented customer complaint that has been discovered is from 1750 BC. It was very specific in the issue with the product and was written and delivered in a manner that indicated the customer was very upset. What can we learn from this dynamic of customer and merchant that has been a staple of business since the dawn of man?
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