Jonathan Neman, co-CEO, Sweetgreen, and Emily Weiss, CEO, Glossier

Sweetgreen co-CEO Jonathan Neman and Glossier CEO Emily Weiss talk with Recode’s Dan Frommer and Racked’s Cheryl Wischhover about how they use digital channels to market food and beauty products, respectively. Weiss says Glossier’s No. 1 outlet is the blog Into the Gloss, and argues that it’s a two-way conversation, rather than a one-way publishing outlet. Neman says Sweetgreen is a “product company, not a restaurant company,” because tech enables a completely different way of thinking about who its customers are and how its stores should be designed. They agree that creating a sense of community and experience for customers is not a choice — to survive, it’s a requirement.

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