Receivables Podcast | Discussions About Debt Collection

Receivables Podcast brings you honest conversations with industry leaders, innovators, and experts in debt collection, receivables management, and financial services. Hosted by Adam Parks, each episode dives into real-world strategies, compliance insights, emerging technologies, and leadership lessons shaping the future of collections.

Whether you're an agency executive, creditor, vendor, or professional looking to stay ahead of industry trends, Receivables Podcast delivers practical takeaways in an approachable, conversational format.

🎧 Listen, subscribe, and join the conversation to transform your receivables strategy today.

Last refreshed: June 25th, 2026 at 10:29 AM

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Episodes

Why People Still Drive Debt Collection Performance | Ep. 286

Is AI in debt collection replacing people or helping build better collectors? Brandon Lane, Executive Vice President at First Credit Services, joins Adam Parks to break down Agent Assist, coaching, compliance, and the human side of receivables management. This episode explores why technology improves efficiency, but leadership, culture, and people still drive performance. Listen now and subscribe for more conversations on people-powered AI solutions for debt collection. Podcast website: https://...

Jun 25, 2026•29 min•Season 1Ep. 286

The Consumer Side of AI in Debt Collection | Ep. 285

Consumer AI in receivables is moving from theory to real operational risk. In our latest episode, Adam Parks sits down with Leslie Bender to explore how consumer use of AI is creating new questions for debt collection, compliance, disputes, litigation, and consumer engagement. From pro se litigants and AI hallucinations to bots, regulatory concerns, and the future of consumer communication, Leslie shares what receivables leaders should be watching as AI becomes part of both sides of the conversa...

Jun 18, 2026•41 min•Season 1Ep. 285

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