Join us as Receivables Roundtable Founder, Adam Parks dialogues with Laura Jensen, Chief Marketing & Acquisition Officer at Absolute Resolutions Corporation (ARC) about what it means to be a leader and how to empower others to lead, build longevity within an organization, and ensure all voices are heard. Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/ LinkedIn - https://www.linkedin.com/compan...
Jul 28, 2023•24 min•Season 1Ep. 135
In this week’s episode, Receivables Roundtable Founder, Adam Parks talks with Pete Klipa, Chief Operating Officer at Harvest Strategy Group about dormant judgments, legal strategy, expected ramifications of the recent and current economic climates, and strategy diversification for creditors. Learn more with this week’s Receivables Roundtable! Have an idea for an episode or want to appear on a Receivables Roundtable video? Email us at contact@receivablesinfo.com Adam Parks - https://www.linkedin....
Jul 21, 2023•23 min•Season 1Ep. 134
Join us as Receivables Roundtable Founder, Adam Parks talks with Missy Meggison, General Counsel and Editor at insideARM and Consumer Relations Consortium. Missy shares about the iA objective to provide the current need-to-know ARM news packaged with insightful, to-the-point practical analysis for industry professionals daily. Learn more about how she does it and how to get involved with the CRC. Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Faceb...
Jul 18, 2023•20 min•Season 1Ep. 132
Imagine going to the store to shop for collections technology solutions with the hands-on guidance of a Solutions Wizard. Receivables Roundtable Founder, Adam Parks talks with Robert Fite, Senior Solution Advisor at TEC Services Group about just this concept. Everyone is looking to optimize their collections ecosystems, increase efficiencies, and continually rise to evolving regulatory requirements as technology develops. Through the expanding use of APIs, more solutions providers are working to...
Jul 11, 2023•22 min•Season 1Ep. 131
Enjoy this widely relevant and engaging episode as Receivables Roundtable Founder, Adam Parks talks with David Reid, General Counsel at RMAI about the evolution of RMAI’s advocacy and certification programs. Pertinent to members of any major industry trade association, David provides insight on how things work in the advocacy world as well as certification program development. Learn more with this week’s Receivables Roundtable! Have an idea for an episode or want to appear on a Receivables Round...
Jul 03, 2023•24 min•Season 1Ep. 130
Check out the latest episode as Receivables Roundtable Founder, Adam Parks talks with Xerxes Martin, Partner at Martin Lyons Watts Morgan PLLC about bottom line protection and current industry defense issues including FRCA disputes, medical debt disputes, credit repair organizations, and the latest two-pronged tactics of dispute confusion and lawsuits. In his practice serving as external litigation counsel for businesses in the industry as well as wearing multiple hats advising on various facets...
Jun 26, 2023•21 min•Season 1Ep. 129
We’re debunking debt settlement myths this week with the help of an expert. Receivables Roundtable Founder, Adam Parks talks with Janneen Jackson, VP, Business Development at Phillips & Cohen Associates, Ltd. about regulations, product types, fee structures, challenges in working with creditors/debt buyers, and API solutions to meet those challenges. Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesI...
Jun 15, 2023•16 min•Season 1Ep. 128
Listen as Receivables Roundtable Founder, Adam Parks talks with Daniel Green, President - North America at EverChain about the future of debt sales and building quality relationships between creditors and debt buyers. Unlike historically traditional broker relationships, Daniel explores how important it is that not only should quality creditors be able to monitor debt buyers in order to achieve the best relationships and outcomes, but also vice versa. There are critical needs of both parties in ...
Jun 15, 2023•30 min•Season 1Ep. 127
Tune in as Receivables Roundtable Founder, Adam Parks chats with Cris Bjelajac, Line of Business Owner at Latitude by Genesys. From prediction models to finding efficiencies, the two drill down into what it takes to successfully run a collections operation now and during the coming wave of delinquent debt as opposed to several years ago. Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/ LinkedIn - h...
Jun 05, 2023•24 min•Season 1Ep. 126
In this episode, Receivables Roundtable Founder, Adam Parks talks with Tom Clement, CEO and Partner at Frontline Asset Strategies, LLC / CenterPoint Legal Solutions, LLC. The two explore what it means to build a client-centric business in an ever-changing marketplace and regulatory environment. Core values, diversification, change management, and more are some of the topics addressed. Learn more with this week’s Receivables Roundtable! Have an idea for an episode or want to appear on a Receivabl...
May 30, 2023•22 min•Season 1Ep. 125
In our latest episode, Receivables Roundtable Founder, Adam Parks talks with Melissa Nash, President and CEO at CheckMark Collections about small business entrepreneurship and franchising in the world of collection agencies. Melissa started her business as a bookkeeper in her home during the 2008 recession and problem-solved her way to becoming a successful consumer and commercial collections partner for local contractors, HOAs, and more. Stay current with industry news by liking and subscribing...
May 22, 2023•25 min•Season 1Ep. 124
Come join us as Receivables Roundtable Founder, Adam Parks talks with Adam Wood, Co-Founder and CEO at Certified By about RegTech for SMEs. You’ll enjoy this interesting conversation. Adam is based in Australia and has an extensive background in international receivables management. In his current business, he is focused on the regulatory and technology side of the industry to help small and medium-sized enterprises (SMEs) evaluate and remediate risk. Certified By has been working to develop a m...
May 17, 2023•39 min•Season 1Ep. 123
How are you making sure digital messages reach and engage consumers? Receivables Roundtable Founder, Adam Parks talks with Jim Beck, Chief Growth Officer at Quanta Credit Services, Inc., about tailoring, deploying, and analyzing successful digital collections operations for agency and creditor clients, and how digital collections relate to marketing and e-commerce. Thanks, Jim, for being a great guest and even pulling out some good-natured fun at the end. Stay current with industry news by likin...
May 09, 2023•22 min•Season 1Ep. 122
Diminishing returns, cost to collect, propensity-to-pay scoring, post-sale support, documentation evaluation, system preparation— All this and more is why debt sale training can be necessary and useful for creditors entering the debt sale process. In this episode, Receivables Roundtable Founder, Adam Parks talks with Mike Walsh, VP of Business Development at EverChain, about why educating creditors is a huge piece of the puzzle of assisting creditors in the process of debt sales and long-term po...
May 08, 2023•25 min•Season 1Ep. 121
This week we provide a peek behind the curtain of a unique emerging player in the ARM space. Receivables Roundtable Founder, Adam Parks talks with Rebecca Taylor, VP of Operations at Equabli, Inc about their curated set of technology, analytics, and master servicing solutions for creditors. As a fairly new startup, they’re packed with a team of experienced professionals in the space and are working to develop and refine a centralized hub for creditors as well as deploying technology and analytic...
Apr 24, 2023•19 min•Season 1Ep. 120
It’s the season of consumer tax returns and Spring hiring, and we’re talking strategies. Listen as Receivables Roundtable Founder, Adam Parks talks with Ryan Kazmark, Chief Operating Officer at P&B Capital Group, LLC about how their collection agency continues to refine and improve processes— with ideas on topics from tax season to post-Covid hiring strategies. Adam Parks - https://www.linkedin.com/in/adamparks/ Ryan Kazmark - https://www.linkedin.com/in/ryan-kazmark-00995239/ P&B Capita...
Apr 20, 2023•19 min•Season 1Ep. 119
Tune in as Receivables Roundtable Founder, Adam Parks sits down with Liz Terry, Executive Director of the National Creditors Bar Association (NCBA) and Steve Markoff, President of NCBA and Managing Partner at Markoff Law LLC. If you want to learn more about the NCBA Connect Conference and what to expect, this episode is for you! You can also learn more or register for the conference— taking place in Denver May 3-5— at the link here: https://www.creditorsbar.org/events/2023-ncba-connect-conferenc...
Apr 06, 2023•15 min•Season 1Ep. 118
In this episode, Receivables Roundtable Founder, Adam Parks talks with Rick Winters, Director of Portfolio Strategy at National Credit Adjusters, about the process of developing a digital strategy, analyzing consumer behavior, and reaching consumers in the least disruptive/most effective methods. We appreciate Rick taking the time to let us get to know him better and sharing more about what he’s learned about digital strategy implementation from his seat at NCA. Tune in to hear the full conversa...
Mar 31, 2023•19 min•Season 1Ep. 117
Spoiler alert: It’s all about authentic relationships and the long-term view! In this episode, Receivables Roundtable Founder, Adam Parks talks with Jonathan Siegel, Director of Business Development at Slovin & Associates, Co., LPA about the art of soft selling in the receivables space. His experience is testament to the importance of building trust and having patience. If you’re looking to improve sales strategy, or are new to the industry, or just want to listen in on an easygoing chat wit...
Mar 27, 2023•25 min•Season 1Ep. 116
There are plenty of #SaaS options out there to implement, but does it stop at deployment or does it create true transformation? Receivables Roundtable Founder, Adam Parks talks with Erin Stewart, Senior Director of Enterprise Sales at SuccessKPI about complex challenges and oversimplified solutions she encounters when creating customized #digitaltransformation for businesses. Erin notes a SuccessKPI goal that she tries to embody — making the complex simple. It’s a fine line to walk, but Erin see...
Mar 16, 2023•21 min•Season 1Ep. 115
Have you ever imagined trying to repossess a crane? In the latest episode, Receivables Roundtable Founder, Adam Parks talks with Kirsten Hawkins, Director of Marketing with SCJ Commercial Financial Services about the commercial side of #debtsales, including “yellow iron” repo, large balance collections, the key role of technology, and more. Tune in for this interesting dive into the commercial debt side of receivables acquisitions and management. Stay current with industry news by liking and sub...
Mar 13, 2023•16 min•Season 1Ep. 114
In this episode, learn what’s new at ACA, what’s on the agenda for this year, and what to look forward to at ACA Ignite 23. Receivables Info Founder, Adam Parks talks with Scott Purcell , CEO of ACA International to bring you the information you need to know, from advocacy on the Hill to the new certification program to new benchmarking and reporting programs for members. Learn more with this week’s Receivables Roundtable! Have an idea for an episode or want to appear on a Receivables Roundtable...
Mar 06, 2023•23 min•Season 1Ep. 113
Good food and good conversation? Sounds great to us. Listen as Receivables Roundtable Founder, Adam Parks talks with Mark Naiman, Managing Partner at ITP MDR, LLC about CRS 2023 coming up this May 10-12 at the Four Seasons Hotel in Las Vegas, NV. Tune in for the full conversation and click here for details about the conference: https://collectionrecoverysolutions.com/ Learn more with this special episode of Receivables Roundtable! Stay current with industry news by liking and subscribing to Rece...
Mar 01, 2023•22 min0
Learn the background of industry legend, Rozanne Andersen, VP and CCO at Finvi. Receivables Roundtable Founder, Adam Parks talks with Rozanne about how she started with Ontario Systems (now Finvi), and her take on the future of self-service technology for consumers. You’ll enjoy her experienced insight on the topic as well as the articulate communication for which she’s known. Tune in today! Learn more with this week’s Receivables Roundtable! Stay current with industry news by liking and subscri...
Feb 27, 2023•28 min•Season 1Ep. 112
In our latest episode, Receivables Roundtable Founder, Adam Parks talks with Steve Ruderman, President at ELSOS/Credit and Collection News. Steve has been in the industry since 1985 and has seen countless major developments and transitions as the industry has evolved throughout the years. He started off early as a Sales Rep. then Collection Manager with Sears, and later sold credit reports for Equifax where he worked his way up to management. He then ran sales at a major call center, and eventua...
Feb 16, 2023•18 min•Season 1Ep. 111
Get to know a little bit about Kyle Cohen, Senior Associate at The Law Offices of Steven Cohen LLC. Kyle shares his experience with Receivables Roundtable Founder, Adam Parks and extrapolates some hard-earned advice to others entering a #secondgen business. We appreciate Kyle’s authenticity and candidness in discussing this subject, and hope that others find it helpful! Learn more with this week’s Receivables Roundtable! Stay current with industry news by liking and subscribing to Receivables In...
Feb 10, 2023•21 min•Season 1Ep. 110
You won’t want to miss this episode as Receivables Roundtable Founder, Adam Parks talks with Sameer Maini, CEO/Founder of Collaborationroom.AI. The interesting conversation and insightful product are sure to provide a few minutes of good listening and nuggets to ponder. Join us! Learn more with this week’s Receivables Roundtable! Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/ReceivablesInfo/ LinkedIn - https://w...
Feb 02, 2023•25 min•Season 1Ep. 109
Drop in for a two-fer and a special announcement as Receivables Roundtable Founder, Adam Parks talks with both Cris Bjelajac, Line of Business Owner with Latitude by Genesys, and Jon Daane, Sales & Marketing with TEC Services Group. TEC has been providing industry solutions for 27 years and is excited to reveal the news of an enhanced partnership with Latitude. The two will be working together to provide customized platform solutions and consulting services for businesses in the ARM industry...
Jan 26, 2023•13 min•Season 1Ep. 108
Join us as Receivables Roundtable Founder, Adam Parks talks with Janneen Jackson, VP of Business Development at Phillips & Cohen Associates, Ltd. about #debtsettlement from an industry crossover perspective. Janneen joined PCA with a strong background in debt settlement and integrates her knowledge with her new role in the receivables management space as she helps to innovate strategies to benefit creditors and consumers. Learn more with this week’s Receivables Roundtable! Stay current with ...
Jan 20, 2023•17 min•Season 1Ep. 107
Tune in for our latest episode as Receivables Roundtable Founder, Adam Parks talks with Jeff DiMatteo, Owner/Partner at American Profit Recovery. Jeff shares an owner’s perspective about using video to communicate, the importance of mobile enabled and video content, and telling your collection agency’s story. Learn more with this week’s Receivables Roundtable! Stay current with industry news by liking and subscribing to Receivables Info on Social Media! Facebook - https://www.facebook.com/Receiv...
Jan 12, 2023•24 min•Season 1Ep. 106
