Episode 128 – What Are Your Phones Telling You?

This podcast discusses something many of us take for granted – our phones. But let’s face it, this is how our clients come to us; yes they may email us first or message us from a website, but they will always want to call in and speak to someone live. Scott and Oscar talk about what systems they use to not just answer and return calls, but to mine the data and information they can get from the calls being made.