Episode 126 – Dealing with Client Communication Issues

The podcast hosts talk about their woes in dealing with client communication. Some clients who after spending a lot of time with you, don’t retain you; others who don’t want to hear the information you are giving them; and still others who simply want to take up all of your time talking about things that are perhaps important to them but which don’t relate to the case at hand or advance their cause. Solo and small firms have to make sure to balance giving your clients enough time and opportunity to communicate with the other time demands facing your firm.