Dear Cy, How Can I Lead When I'm Conflict-Averse?

This week's Dear Cy letter is from someone leading a multi-disciplinary team that takes care of patients with chronic diseases. She isn't a nurse herself and believes that her team doesn't respect her as a leader because of it. She admits being conflict-averse and should have taken a more pro-active approach. Ultimately she wants to know how to hone her skills and put her ego aside to be a more effective leader.

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