Customer Service 101, with Andy Frisella - MFCEO10
Aug 11, 2015•1 hr 3 min
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Episode description
Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service.
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