273: Applied Empathy with Michael Ventura
Jun 21, 2019•28 min
Episode description
Empathy is not about being nice. It's not about pity or sympathy, either. It's about having a deep understanding of your consumers, your colleagues, and yourself.
Empathy is not about being nice. It's not about pity or sympathy, either. It's about having a deep understanding of your consumers, your colleagues, and yourself.