Incivility and the impact on patient care - Dr Laura Playforth and Pam Mosedale
Jul 05, 2021•17 min•Ep. 138
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Episode description
Evidence suggests that incivility can increase errors and have a knock-on domino effect that impacts the whole team.
In this podcast, Professional Standards Director at Vets Now Laura Playforth discusses how incivility can impact patient care and outcomes.
Access the transcript here.
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