Voice AI: Solving Healthcare's Workforce Challenges with Ankit Jain
Feb 11, 2025•30 min•Ep. 49
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Ankit Jain, CEO and cofounder of Infinitus Systems, Inc, joins Julie Yoo, a16z Bio + Health general partner, to discuss Infinitus's work in solving one of healthcare's most pressing challenges: workforce shortages. Leveraging LLMs and AI voice agents, Infinitus automates repetitive tasks, such as benefits verification and prior authorization, freeing up human talent for higher-value roles. Ankit reflects on the company’s journey—from early proof-of-concept calls to scaling over five million patient-centric interactions—and shares their approach to mitigating the risks of AI errors through layered guardrails.
More in "The Opportunity for Healthcare in a Post-LLM World":
- Super Staffing in Healthcare with Munjal Shah
- Transforming Clinical Trials with Alexander Saint-Amand
Plus:
- Learn more about a16z Bio+Health
- Learn more about & Subscribe to Raising Health
- Find a16z Bio+Health on LinkedIn
- Find a16z Bio+Health on X
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast