What does it take to lead 22 clubs, manage 250 pros, and grow the game of tennis across the country? In this episode, hosts Kim Bastable and Simon Gale sit down with Mike Woody, Vice President and National Director of Tennis at Genesis Health Clubs, to dive into his remarkable leadership journey. From his early days as a tennis instructor to becoming a key industry leader, Mike shares powerful lessons on growth, relationships, and navigating challenges in the racquet sports world. By the end of ...
Jan 30, 2025•30 min•Season 5Ep. 2
If we have a shortage of pros and an abundance of positions in the racquets industry, why must you make your resume stand out? The reason is because the employer is still seeking the best person for the position. In this episode of Racquet Fuel , Kim Bastable and Simon Gale give their opinion on how you can make the best first impression - one that will almost guarantee getting you to the top of the interview pile. They share tips and insights on highlighting your achievements, how to effectivel...
Jan 16, 2025•28 min•Season 5Ep. 1
In this episode of Racquet Fuel , Kim Bastable and Simon Gale tackle one of the most critical yet nuanced aspects of leadership: communication. From creating role clarity to fostering open dialogue, Kim and Simon share practical strategies for improving team communication and empowerment. With alarming Gallup data showing that half of American workers feel unclear about their job expectations, they emphasize why leaders must prioritize transparency and structure in their communication practices....
Dec 04, 2024•33 min•Season 4Ep. 8
In this episode of the Racquet Fuel Podcast, Kim Bastable and Simon Gale have an engaging conversation with Mike Barrell about the evolution of racquet sports, particularly the impact of pickleball and padel on traditional tennis. Mike brings over 20 years of experience in the tennis industry, sharing his unique perspective on the challenges and opportunities presented by these complementary sports. They discuss the economic considerations that are reshaping tennis facilities, the importance of ...
Nov 20, 2024•35 min•Season 4Ep. 7
In this episode of the Racquet Fuel Podcast, Kim Bastable and Simon Gale sit down with Butch Staples to discuss one of the biggest challenges facing the tennis industry today: staff retention and development. Butch brings decades of experience as a coach and leader, sharing his perspective on how we can better support and develop our teams to keep talented young pros in the industry. They explore the fears that hold many leaders back from investing in staff development and how shifting our minds...
Nov 13, 2024•28 min•Season 4Ep. 6
In Part 2 of our Hiring series, Kim Bastable and Simon Gale sit down with Michael DiRaimondo on the Racquet Fuel Podcast to tackle the complexities of hiring international tennis professionals. Michael, a Certified Tennis Pro, Club Owner, and Immigration Lawyer, brings his deep expertise to the conversation. They discuss the challenges of hiring international applicants, who are often highly desired and needed in the industry, yet face a difficult and expensive immigration process. If you're int...
Nov 06, 2024•38 min•Season 4Ep. 5
In this episode of the Racquet Fuel Podcast, Kim Bastable and Simon Gale discuss the similarities and differences between golf and tennis, particularly in terms of the work realities of golf pros and tennis pros. They are joined by Anthony Vitale: Director and Coach of Athlete Development for the PGA of America. He shares his background and role at the PGA before they discuss the difference between touring pros and teaching pros, the changing workweek culture in golf, the certification process f...
Oct 30, 2024•34 min•Season 4Ep. 4
In this episode of Racquet Fuel , host Kim Bastable and Simon Gale sit down with Dave Konecky, Senior Director of Talent Acquisition at the USTA, to explore the challenges and emerging trends in hiring leadership roles within the tennis industry. Together, they explore the industry's talent shortage, the significance of cultural fit, and the power of behavioral questions during interviews. They also discuss best practices for onboarding new hires and clarify the distinction between W2 employees ...
Oct 23, 2024•34 min•Season 4Ep. 3
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale interview Jo Wallen, the General Manager of the National Campus at USTA, about her journey to leadership. They discuss the importance of learning from others and the path to leadership. Jo shares her story of starting in tennis at a young age, transitioning from playing on the Pro Tour to coaching and club management, and eventually landing her current role at USTA. They also discuss the challenges of transitioning from an indivi...
Oct 16, 2024•36 min•Season 4Ep. 2
In this episode of Racquet Fuel, Kim Bastable and Simon Gale discuss the critical role of communication in leadership. They share the alarming statistics regarding employee understanding of expectations and the importance of clarity and empowerment in communication. The conversation covers handling sensitive topics, the significance of written communication, effective meeting strategies, and the necessity of clear task deadlines. They emphasize the need for transparency and the balance between p...
Oct 09, 2024•31 min•Season 4Ep. 1
In this re-run episode of Racquet Fuel, hosts Kim Bastable and Simon Gale continue their conversation with Dr. Tim Elmore; a thought leader, author, and researcher, founder of the non-profit Growing Leaders. Elmore shares about the social media battle between generations that brought him to write his newest book, “A New Kind of Diversity.” Simon and Kim provide Tim with some racquets-industry challenges regarding age diversity in the workplace, and Tim gives tangible tools and tactics we can all...
Oct 02, 2024•33 min•Season 3Ep. 16
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale speak with Dr. Tim Elmore: a thought leader, author, and founder of the non-profit, Growing Leaders. Elmore shares about the social media battle between generations that brought him to write his newest book, “A New Kind of Diversity." He discusses the generational gap of “kids these days” and where it really started, and how we need to be working together to collaborate instead of collide. Further, Elmore gives advice on how we, ...
Sep 18, 2024•29 min•Season 3Ep. 15
In this episode of Racquet Fuel, which originally aired July 21st, 2023 - hosts Kim Bastable and Simon Gale continue the conversation with Chris Gale for the second part of the Gale brothers story. They discuss various broad topics such Prince Woodie, Ash Barty's cricket game and first jobs. They delve into the definition of leadership and the responsibilities that come with it, highlighting the importance of work-life balance. The conversation explores the differences between being a profession...
Sep 04, 2024•30 min•Season 3Ep. 13
In this episode of Racquet Fuel, which originally aired July 14th, 2023, hosts Kim Bastable speaks with brothers Simon and Chris Gale. Originally from Perth, Australia they both have a unique pathway to becoming a Director of Racquet Sports: Chris at the River Oaks Country Club and Simon at the USTA National Campus. They share their “sliding door moment” that introduced them to having a career in tennis, the changes they’ve seen in the industry, and the power of mentorship. The episode kicks off...
Aug 14, 2024•35 min•Season 3Ep. 12
In this episode, Kim Bastable re-interviews Alejandra Suarez, one of the owners of North Texas Racquet Club, to discuss the leadership successes and challenges they have faced in their first summer of operation. They cover topics such as guided open play, organizing events, dealing with weather challenges, and staffing issues. Alejandra shares insights on how they have adapted and learned from these experiences, emphasizing the importance of research, teamwork, and member engagement. The convers...
Jul 31, 2024•23 min•Season 3Ep. 14
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale speak with Joe Curto, the owner of Yonkers Tennis Center in Westchester County, New York. Curto speaks about the highs and lows of of the last 37 years of Club ownership, providing insights into the past and present journey into the role, transitioning from the day-to-day to delegation, what it takes to be a good leader, the people who make the difference, and the importance of continuous growth. Looking to become a more confiden...
Jul 17, 2024•33 min•Season 3Ep. 11
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale speak with Jason Allen . He is the Program Director for the USTA’s exciting new two year university like apprenticeship program, aimed at cultivating both on-court and off-court management skills essential for a thriving career in the racquet sports industry. This innovative program, led by Simon and Jason, offers a comprehensive curriculum designed to bridge theoretical knowledge with practical application. They discuss the prog...
Jul 03, 2024•26 min•Season 3Ep. 10
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale speak with Craig Morris, the USTA's Chief Executive for Community Tennis. Morris provides updates and insights into the USTA's plans and initiatives for addressing challenges in the recruitment and hiring of leaders in the racquets industry. He also shares his personal journey from tennis player to coach and leadership development and offers mentorship advice for aspiring industry leaders. Kim and Simon discuss Morris's strategie...
Jun 12, 2024•40 min•Season 3Ep. 9
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale engage in conversation with veteran industry leader Chuck Gill. Together they explore how Chuck intentionally navigated his career, setting personal goals in his learning and development to enable him to reach career longevity and success in all of his roles. As someone who has worked as a Director in many types of racquets facilities, Chuck gives some insights into the nuances of leadership in the profession, offering valuable a...
May 29, 2024•36 min•Season 3Ep. 8
Tracy Almeda-Singian, a former professional tennis player, is now the Senior Director of Sports Marketing at St Jude Children's Research Hospital . She shares her pivotal story about transitioning from a Head Professional and Director of Events at a tennis club to jumping into the corporate world of marketing. While in various roles she has learned many lessons about personal branding, social media, and networking. So why did she chose to leave tennis and how is she continuing to give back? You'...
May 22, 2024•29 min•Season 3Ep. 7
Scott McCullough, the accomplished CEO of Cliff Drysdale and Peter Burwash International, joins hosts Kim Bastable and Simon Gale to explore the complexities of leadership within the racquets industry. With a global portfolio of over 70 clubs and resort facilities, Scott goes into the importance of understanding the unique needs of each club and embracing technology for operational efficiency. The conversation hits on the significance of empowering leaders, fostering a culture of opportunity, an...
May 15, 2024•35 min•Season 3Ep. 6
There is high demand for teaching professionals in the industry, but is the current tennis and racquets teaching profession appealing for the next generation of workers?? It doesn’t appear to be. From research, we know that the current 6 OR 7 DAY WORK WEEK that is industry norm is the number 1 reason that the industry has trouble retaining and attracting talent. For this reason, we are revisiting the discussion of the 5-day work week, that was first introduced by Simon and Kim in Episode 1 of Se...
May 08, 2024•30 min•Season 3Ep. 5
Emma Wells, a successful coach, leader, business owner, and educator from the UK, shares her journey and experiences in the tennis industry. She discusses her early experiences in coaching and how she fell in love with tennis at a young age. On this podcast episode, she shares how she built her own successful business by focusing on branding and creating a unique customer experience wile also creating a positive team culture. Together with Kim Bastable and Simon Gale, Emma discusses the challeng...
May 01, 2024•29 min•Season 3Ep. 4
In this episode, Three and Jackie Carpenter discuss their book 'People First' and the importance of prioritizing employees and creating a positive work culture. They emphasize the need for leaders to define the mission, vision, and purpose of their organizations and to invest in their employees' growth and development. The conversation also touches on the challenges of hiring and retention, the shift from individualistic to collaborative leadership in the tennis industry, and the impact of lonel...
Apr 24, 2024•31 min•Season 3Ep. 3
Omar Trevino and Alejandra Suarez share their journey of opening a new club, built from the ground up: North Texas Racquet Club. They discuss the facility's overview, challenges faced during the building process, and Omar and Alejandra’s transition from the corporate and education worlds, respectively, to club ownership. Emphasizing the importance of taking risks, surrounding yourself with the right people, and staying positive, the conversation highlights the fulfillment of pursuing dreams and ...
Apr 17, 2024•36 min•Season 3Ep. 2
In this episode, Simon Gale and Kim Bastable recap highlights from the first two seasons of the Racquet Fuel podcast. They discuss the challenges of attracting young people to the racquets industry and the evolving and quite complicated landscape of racquet sports. They also explore the importance of mentoring and growing others, as well as the need to delegate and empower team members. The conversation touches on the shift from play to programming in tennis and the influence of pickleball and P...
Apr 10, 2024•31 min•Season 3Ep. 1
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale have a conversation with respected USTA Head Pro, Rita Gladstone, who shares about the challenges and joys of working in the racquets industry as a female AND a mom. Since only 20% of the professionals in racquet sports are female, the questions are WHY and WHAT can be done about it? Rita helps us highlight how females can balance a successful career and being a mother, and we discuss how leaders can positively inspire and manage...
Nov 01, 2023•29 min•Season 2Ep. 8
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale have a conversation about the energy behind padel with expert Marcos del Pilar. They discuss how this new racquet sport differs in the United States and Europe and his path for bringing it from Spain to the USTA National Campus where it's become immensely popular. If you're wanting to know how your racquets facility can build and monetize a new racquet sport, you're going to want to tune in to this episode. Highlights: 1:44 - The...
Oct 25, 2023•39 min•Season 2Ep. 7
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale have a conversation with Dr. Jack Groppel, a researcher, professor, and authority on the science of human performance. They address a number of topics around how we all need to manage our energy for top performance at work within the demanding industry of racquet sports. Jack is an expert on this challenge. Jack, Kim, and Simon will also touch on the topics of how we, as leaders in racquet sports, can become better than we curren...
Oct 18, 2023•37 min•Season 2Ep. 6
In this episode of Racquet Fuel, hosts Kim Bastable and Simon Gale continue their conversation with Len Simard, Search and Consulting Executive with Kopplin, Kuebler, & Wallace. Len annually manages the searches for hundreds of leadership positions and clubs around the US, specializing in Directors of Racquet Sports searches, so he knows what it takes to succeed in the role. Len, Kim, and Simon discuss the evolution of the role of Director of Racquet Sports, how you can engage members in rac...
Oct 11, 2023•26 min•Season 2Ep. 5
