Responding to a 1-Star Review On My Clinic
Episode description
Welcome to another episode of Questions With Crocker! In this episode, Dr. Crocker discusses a recent 1-star review the clinic received, her upcoming trip to VMX, and answering your questions!
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TIMESTAMPS
00:00 Intro
01:10 A 1-Star Review at our practice
06:55 Chisholm Challenge
10:16 Going to VMX
17:12 Great researchers, not great speakers
21:04 Hiring outside help or creating marketing in-house
23:57 What made you want to do social media and how did you gain your following?
29:37 Do you ask every owner for consent when it comes to their pets, ultrasounds, X-rays, etc.?
32:03 Outro