Hear Don Berwick’s reflections on the last 30 years of the healthcare improvement movement, and his predictions for the future of this field. Explore what healthcare organisations can do to improve the health of the population. Delve into the agents that create health and learn more about the deployment of healthcare improvement around the world that focuses on health and not solely on care that is delivered in hospitals or healthcare settings. Reflect on the developments in healthcare improveme...
Jun 04, 2024•36 min•Ep. 10
Explore the future of healthcare improvement with Dr Kedar Mate, CEO and President of the Institute for Healthcare Improvement. Reflect on the evolution in the way we have practised improvement over the past 100 years, from Codman’s ‘Minimum Standard’, through the co-evolution of evidence-based medicine and iterative cycles of change, to an era of collaborative improvement. Looking ahead, what advice does Kedar have for the global community of improvers in health and care, and where does he beli...
May 13, 2024•30 min•Ep. 9
Explore how we see Quality Improvement as a science developing in future. Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), featuring Pierre Barker, Chief Scientific Officer at the IHI, and Peter Margolis, Co-Director of the James M. Anderson Centre for Health Systems Excellence at Cincinnati Children’s Hospital. We delve in to why we describe Quality Imp...
Apr 29, 2024•36 min•Ep. 8
Discover how we can take Quality Improvement outside of healthcare, and support partner organisations to adopt an improvement approach. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, and Professor Jason Leitch, National Clinical Director in the Scottish Government, as they explore the topic of improving across a whole system. Professor Jason Leitch has led Scotland's multi-year improvement journey, including the application of improvement far beyond the boundaries of he...
Apr 15, 2024•31 min•Ep. 7
Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement. Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy. Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s improvement journey. Explore the aspects of improvement capability that are most helpful in creating a culture of ...
Apr 03, 2024•30 min•Ep. 6
Explore how healthcare organisations can best support their staff by creating environments where people can thrive at work. Join a conversation co-hosted by Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado from the Institute of Healthcare Improvement (IHI), with their guest Steve Swensen, a senior fellow at the IHI and Emeritus Professor at the Mayo Clinic. Discover the relationship between kindness as a concept and improvement as a method for solving problems and consider how we c...
Mar 19, 2024•36 min•Ep. 5
What are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these? Discover how high impact leadership behaviours can support system-wide improvement. Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a way that cultivates a culture of continuous improvement. Consider how leaders can create an environment where people have the time to deliver transformation and ...
Mar 04, 2024•35 min•Ep. 4
Explore the role of the board in leading improvement. Consider how to help a board see the relevance and need for quality improvement and delve into the transition that a board needs to make as it evolves to adopt an improvement approach. Examine what has enabled the ELFT board to retain an improvement mindset and approach over so many years. With the introduction of the shared NHS improvement approach, NHS IMPACT, examine the issues that providers, systems and regions will be grappling with and...
Feb 19, 2024•31 min•Ep. 3
Discover how adopting Quality Improvement impacts on the day-to-day behaviours and work practices of an executive and delve into the leadership behaviours that support improvement. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado, Vice President at the Institute for Healthcare Improvement, Kevin Cleary, formerly Chief Medical Officer at ELFT, Steven Course, formerly Chief Finance Officer at ELFT, Mohit Venkataram, Executive Commercial Director at ELFT and Lo...
Feb 05, 2024•36 min•Ep. 2
Discover how the infrastructure for Quality Improvement at East London NHS Foundation Trust (ELFT) has evolved, and what enables and supports teams and individuals to apply improvement in their daily work. Explore the concept of infrastructure for improvement, as it relates to people, skills and resources. How can we motivate people to engage in improvement work, foster the development of necessary skills, and create time and space for improvement initiatives? What practical issues have we had t...
Jan 17, 2024•32 min•Ep. 1
