Fishbone Diagram: A Supertool to Understand Problems, Potential Solutions, and Goals
Episode description
A Fishbone Diagram is named for its looks because it resembles the bones of a fish drawn on paper. Its less creative names are Cause-and-Effect Diagram and Ishikawa Diagram. It's popularly known to help with root cause analysis. But, we can also use it to help with goals and to evaluate a potential solution.
Why is it a Supertool? Just creating its headings helps us to better define our question. Writing it out as a graphical organizer helps organize jumbled thoughts. And, when paired with a 5W2H approach and the 5-whys, it can help us dig to the root causes.
Listen to hear more about Fishbones.
Visit the podcast blog for Fishbone Diagram examples, transcripts, and other links.
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About me
Dianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations optimize their engineering processes and team perform...