The Future of AI at the Drive-Thru
Mar 28, 2024•33 min•Season 1Ep. 119
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Episode description
Eric Lam, CEO of Berry AI, joins QSR editorial director Danny Klein to discuss one of the most-buzzed about industry topics in recent memory: can you improve the drive-thru with artificial intelligence? But it might just surprise you how that’s possible, and what it means for the evolution of performance and customer experience in fast food's most important channel.
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