NFL player turned BBQ CEO on how the future can include full and counter service
Episode description
Garrett Mills was a record-setting tight end for the University of Tulsa's football team before playing in the NFL for the New England Patriots, Minnesota Vikings, and Philadelphia Eagles. He exited the league in 2012 to get his MBA at Northwestern University, and eventually landed at Chandler Hospitality Group, parent of 60-unit full-service barbecue chain RibCrib.
Mills joins the podcast to talk about how RibCrib leveraged its already-growing off-premises business to survive through the pandemic, how the company's path forward will include a counter-service prototype and things like drive thru and curbside, and why the dine-in experience isn't dead just yet.
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