MOD Pizza's CEO on how they've maintained culture through crisis
Episode description
Restaurant employees have had a brutal year. Not only are foodservice jobs disappearing along with restaurant and dining-room closures, but also, those who have managed to hold onto their jobs are being asked to put their health at risk while simultaneously abiding by more stringent safety standards and playing mask police, to boot.
MOD Pizza cofounder and CEO Scott Svenson recognizes how hard the year has been on his employees. That's why his team has spent the pandemic doubling down on MOD's culture and recommitting to the people throughout the system who help make it the leading fast-casual player in the U.S. with around 500 locations.
Svenson joins the podcast to discuss how the pandemic has forced MOD to rethink its model, how the company has set up programs to support its valued employees, and why companies should not ignore the mental health of their workers in this anxious season.
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