Being proactive to control churning customers in brokerage with Freight 360
Jul 14, 2023•41 min
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Episode description
Kevin welcomes Nate Cross and Benjamin Kowalski from Freight 360 to the show to talk about the topic everyone likes to avoid, customer churn. There’s what you can control and there’s what you can’t control. Being proactive about what you can’t control though will help you out in the long run though.
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