Spock, Mr. Miyagi and Government Performance, with Michael Jacobson

We talk to Michael Jacobson, Deputy Director of Performance Strategy in the King County (WA) Office of Performance, Strategy, and Budget. He shares insights about all things performance management; why performance management belongs in the budget office; how to make accountability less daunting; and what Spock and the Karate Kid have to do with performance management. In Ripped from the Headlines, we discuss how Henderson, Nevada is using data to confront their biggest challenge: the water shortage.