This episode was inspired by a conversation I had today while training my new Client Success Consultant (yes! Exciting things are happening behind the scenes!). While walking her through the common financial patterns we see in salons, I realised I had to bring this to the podcast. We’re talking about the hidden red flags that could be quietly eating into your profit. And your pay. This episode is short, sharp, and to the point. Perfect if you’re ready for a mini financial audit and want to get r...
Jun 29, 2025•22 min
In this episode, we've got a brand new client file where I sit down with a client to share honest, behind-the-scenes stories of what it looks like to work together and the kinds of things that happen when you work on your money. In this episode I am so grateful to have Shanai join. A cosmetics nurse and clinic owner who came to me feeling a lack of clarity, the desire to pay herself more and not knowing how to make her business work for her. We talk about: • The 3 biggest challenges she was faci...
Jun 22, 2025•52 min
Hey, can you believe we’re nearly halfway through the year? In this episode, I’m sharing a process you can take yourself through to check in on your business, look how you're travelling against your goals and how to reset if needed to get on track towards an incredibly profitable and successful second half of the year. We'll talk about: • Why now’s the best time to check in on your goals • The key questions I’m asking clients right now • What your revenue vs. profit is really telling you •Why th...
Jun 15, 2025•26 min
I know you love a sneak peek behind the curtain of the in's and out's of business, that's what we're doing today! In this episode, I’m giving you an honest look at what the first half of 2025 has looked like where my focus has been gone, what’s worked and where we’re growing next. It’s not a how-to or a Profit First breakdown, this is a personal update on what the business is asking of me as a CEO, and how I’m showing up for it. We’ll talk about: • The focus behind our recent growth • Why visibi...
Jun 08, 2025•38 min
Ever catch yourself saying, “I’m just not good with money” or “I’ve never been good at business”? You need to know, it's not true! In this episode, I’m diving into one of the most common stories I hear from salon owners and beauty business professionals: the belief that they’re "bad with money." Whether it’s past business mistakes, a lack of financial education or something someone said to you years ago, once formed that belief can stick. But here's the truth: you are not the problem. You were j...
Jun 01, 2025•20 min
This one’s short, sharp and an insight into what was on my mind and important to share. Inspired by a conversation with a client this week, I’m here to give you a reminder that we all need sometimes: • You don’t have to wait for Monday. • You don’t have to wait for the end of the month. • You don’t have to wait for the new financial year. You can decide to reset right now — even if it’s 10:06am on a random Thursday in May. In this episode, I’m talking about: • Why slipping back into old habits i...
May 25, 2025•14 min
So often, when salon owners feel like they’re not making enough money, the first thought is: “We need more bookings!” But what if that’s not actually the problem? In this episode, I’m breaking down the 5 key areas you can priortise if you are currently leaking profit. And hint, none of them are about more clients. Here’s what we dive into: • The 3 areas to check before looking to more bookings • Why 50% staff utilisation isn’t sustainable • What to do during the 60–90 day lag while your marketin...
May 18, 2025•22 min
In the first four months of the year, I’ve completed 12 in-depth financial reviews for clients. This has ranged from solo operators to multi-staffed teams, with turnover between $180K and $600K per annum. In this episode, I’m sharing the 12 lessons and patterns I've seen by reviewing 12 businesses in depth so far this year. If you’re curious about where things may be going astray in your business and how to adjust, you're going to want to listen to this. Looking for help to transform your busine...
May 11, 2025•37 min
In this episode, I want to dive into something that's been on my mind (and coming up in conversations with clients): the hidden cost of doing nothing in your salon business. Now, when I say "doing nothing," I don’t mean you're being lazy — you’re working hard! But there’s a big difference between being busy and actually making the changes you know deep down you need to make. We’ll talk about: • Why our brains naturally resist change, even when we know it’s needed • How opportunity cost quietly d...
May 04, 2025•33 min
If you're feeling stuck in your salon or clinic—like you're constantly grinding, but your bank account doesn’t reflect the effort you’re putting in—this episode is for you. I’ve worked with salon and clinic owners for years, and what I see over and over again is this heartbreaking pattern: amazing, passionate business owners pouring everything into their businesses but not seeing the financial reward they hoped for. It’s like Groundhog Day—another day, another dollar—and it just. doesn’t. change...
Apr 27, 2025•32 min
In today’s episode, I’m coming to you buzzing with excitement because I've been having some really energising conversations with clients who are seeing major shifts in their salons — we’re talking busy books, higher client spend, and a feeling that things are finally turning a corner. But the real reason for this episode? We're diving into something I’ve weirdly never dedicated an entire episode to before — the end of quarter Profit First process. And honestly? It’s such a feel-good part of the ...
Apr 20, 2025•29 min
Is a break-even analysis really necessary for your salon? In this episode, we break down why understanding your break-even point is crucial for financial clarity and long-term profitability. Many salon owners have a rough idea of their costs, but without a structured break-even analysis, they risk underestimating what’s truly needed to keep their business running, thriving and most importantly profitable. I’ll walk you through the real benefits of calculating your break-even, common mistakes sal...
Apr 02, 2025•14 min
It might seem way too early to be talking about Christmas, but trust me—if you want to avoid a cash flow crisis in December and January, the best time to start planning is right now. April is here and before you know it, we’ll be halfway through the year and if you’re not actively preparing for the slowdown that happens every Christmas and New Year, you’ll be scrambling for solutions at the worst possible time. In this episode, we cover: • Why so many salon and clinic owners struggle through Jan...
Apr 01, 2025•29 min
Are You Running a Business or Just Paying to Work? You didn’t take on all the responsibility of running a salon or clinic just to scrape by and pay yourself less than when you worked for someone else. Yet, so many owners find themselves stuck in that exact cycle. In this episode, we’re diving into: • The difference between running a business vs. earning a wage • Why your pricing, expenses and team structure might be keeping you trapped • How to stop your salon from running on leftovers and start...
Mar 25, 2025•24 min
Do you have thoughts or beliefs circling around that are keeping you stuck? I have certainly had to blast through some in my own business journey. In this episode, I’m sharing four common beliefs that held me back in my own business and the mindset shifts that changed them. These are the beliefs that are applicable to every business and that I see with my salon owner clients too. If you’re feeling overwhelmed, struggling with cash flow, or just stuck in place, this episode will challenge your th...
Mar 20, 2025•32 min
Have you ever put off making a change in your business only to find yourself in the exact same spot months later? I see it all the time: salon and clinic owners who know they need help but hesitate to take action. The cost of staying stuck is higher than you think. In this episode, I walk you through exactly what would have happened if we’d started working together three months ago. Imagine: • No more stress over your BAS bill—it’s paid on time with cash in the bank • Finally paying yourself con...
Mar 07, 2025•20 min
Thinking about hiring a new team member for your salon or clinic but unsure if you can afford it? In this rapid-fire episode, I break down a quick but powerful 3-step check to help you decide with confidence. Hiring isn’t just about the revenue a new team member could bring in—it’s about ensuring your cash flow can support their role before they start. I’ll walk you through: • The simple wage-to-revenue check to see if your payroll is sustainable • The staff booking percentage that signals wheth...
Mar 06, 2025•12 min
If you’ve ever tried to implement Profit First in your business but found it difficult to make it stick, you’re not alone. In this episode, I dive into why working with a certified Profit First Professional makes all the difference and why simply reading the book isn’t always enough. What You’ll Learn: ✅ The rigorous certification process for Profit First Professionals and why it matters ✅ Common mistakes business owners make when implementing Profit First on their own ✅ The difference between “...
Mar 02, 2025•23 min
If you’ve ever felt like no matter how hard you work, you’re still stuck in the same financial cycle—this episode is for you. I’m joined by Sammy Kennedy, a powerhouse Gen Z entrepreneur who’s transforming the beauty industry by helping salon owners break free from hustle culture and build businesses they actually love. With a background in running multiple six-figure businesses (including her own salon, a bowling alley and consulting) and years of experience in the beauty industry—from Miss Uni...
Feb 23, 2025•1 hr 1 min
Are you so focused on the day-to-day of running your salon or clinic that you haven’t stopped to consider what’s truly possible for you? In this episode, we dive deep into how you can expand your vision beyond the immediate tasks and into long-term success. I share a powerful conversation I had with a new client who realised they didn’t even know what was truly possible for their business. We discuss why salon owners often limit their potential, the impact of past experiences and industry norms ...
Feb 16, 2025•28 min
Are you experiencing the dreaded January-February cashflow crunch? After the holiday rush, many Salon and Clinic owners find themselves limping through as the salon is quieter and revenue contracts. In this weeks episode I’m sharing why this happens, the patterns I see in salon businesses every year, and—most importantly—how to end this and why it doesn't have to be an inevitable reality. Whether you’re feeling the financial pinch right now or want to set yourself up for a smoother 2025, this ep...
Feb 09, 2025•29 min
In this episode, we're exploring the three most common business models for hair, beauty, and cosmetic clinics and importantly - which model is the most profitable. Whether you are in your salon or clinic ownership journey, this episode is packed with valuable insights to help you make an informed decision and changes to make more profits from your business. Why This Episode Matters This episode isn’t just about choosing a business model—it’s about aligning your business with your life goals, fin...
Feb 02, 2025•37 min
In this episode, we dive into a controversial yet crucial topic: why focusing solely on your money mindset isn’t going to transform your salon’s profitability. While your mindset plays a significant role in shaping your beliefs and identity as a business owner, it’s only part of the equation. Drawing from client stories, internet trends and personal insights, I share why true financial results require both mindset shifts and strategic action. You’ll learn how limiting beliefs form, why addressin...
Jan 26, 2025•25 min
In this episode, we're diving into reverse engineering your goals—a powerful strategy to set your Salon up for success in 2025 and beyond. Whether you’re tackling financial challenges or aiming to level up from "good to great," this method will help you get crystal clear on what you want and how to achieve it. I’ll walk you through the steps to identify your financial targets, assess your business's current state, and map out a plan to close the gaps between where you are and where you want to b...
Jan 19, 2025•29 min
Welcome back to the podcast for 2025! Are you wondering about where the Hair, Beauty and Cosmetics industries are heading this year? More importanly, are you considering the impacts of these and how to make sure your Spa, Salon or Clinic is primed for success and the emerging themes and trends for the year? Well, this is the episode for you. I've identified a series of threats and opportunities specific to Spa, Salons and Clinics based on themes and trends we've seen emerging over the last year ...
Jan 11, 2025•36 min
Join me for this special year-end episode as I reflect on the past year and share lessons, wins, challenges, and themes from my business, my clients, and the industry. Whether you're catching up during the busy holiday season or listening in the new year, this episode is packed with insights that remain relevant year-round. A Personal Request: This podcast has been a highlight of my year, and I’d love to hear from you! • Leave a 5-star rating and review on your podcast platform. • Share your fee...
Dec 15, 2024•46 min
How you can work together for free? It's simple, have the cost of working together recovered from the work we do. And how do you do that? Well this week on the podcast I'm showcasing a series of client case studies that show how the focus on profitability using a proven process creates huge results. Whether you’re facing financial pressure, breaking even, or doing well but aiming for greatness, this episode will give you the inspiration you need. What we cover: • Why many business owners uninten...
Dec 08, 2024•27 min
Feeling weighed down by debt? In this episode, we’re diving into a simple yet powerful cashflow strategy to tackle debt in your salon: the Debt Snowball Approach. This method focuses on building momentum and clearing debt step by step. Whether you’re feeling overwhelmed by loans, credit card balances, or tax debt, this episode will provide clarity and a proven strategy to help you take control. What You’ll Learn: • Common debt salon owners have • The importance of making your salon profitable to...
Dec 01, 2024•22 min
Are you working tirelessly, running a packed salon or clinic, yet your bank account tells a different story? You're not alone! In this episode, we uncover why being busy doesn’t always equal being profitable—and how to change that. What You'll Learn: • The common mindset trap of equating revenue with success. • Why scaling without profitability leads to burnout and financial strain. • The key differences between revenue growth and profitability focus. • Real-life examples of salon owners shiftin...
Nov 24, 2024•18 min
In this episode, I sit down with the award-winning business coach and Profit First Master, Marcus Kroek, to dive deep into the most common mistakes business owners make when trying to implement the Profit First system. Marcus has been a business coach since 2005 and has a wealth of experience across various industries, from retail to wholesale, transport, and education. His mantra is simple yet powerful: Build a Business that Sets You Up for Life. Marcus became a Profit First Professional in 201...
Nov 17, 2024•1 hr 2 min
