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Prometheus LayerEight

Prometheus LayerEight•soundcloud.com
Technology
Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.
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Episodes

EP19 - The Job Is Not Done Until

In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them, etc.

May 16, 2017•20 min

EP18 - What Is An MSP?

In this episode we answer the question "What is an MSP?" We help owners understand what to expect from an MSP. We got the question from a friend who truly wanted to know so we put it in the show. Please visit us at https://soarcommunitynetwork.com/scntechnology to learn about our services.

Apr 22, 2017•21 min

Ep17 - Fight for your Team Part I

Talking about being a good manager and getting resources for your team. Stepping away from that technical role is a good thing.

Oct 07, 2014•21 min

Ep13 - Bring Your Own Mess Part 2

Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

Sep 09, 2014•24 min

Ep12 - Bring Your Own Mess Part 1

Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

Aug 24, 2014•19 min

Ep9 - The Art of Saying No

Making sure you don't say no, you just have to explain that either more resources, money or time are needed to make the request happen.

Aug 05, 2014•14 min

Ep5 - Why are you here?

Why you should do a technical phone screen before bringing people in for an in-person interview. What should you ask during the phone screen. Tools you can use to help evaluate candidates.

Jul 08, 2014•17 min

Ep7 - Of Course I Graduated Highschool

Discuss importance of doing background check on all of you employees but especially the IT folks. What red flags to be aware of during the background check.

Jun 29, 2014•15 min

EP2 - Do you have what IT Takes?

Why creating accurate and meaningful job descriptions is important. Steps needed to create them, and how to best make use of them.

Jun 03, 2014•16 min

EP4 - Other Duties as Assigned

We discuss the frustration of being the IT/Office Mover/Picture Hanger/whatever needs to be done person. How to change the perception and show the true value of IT.

Jun 03, 2014•16 min

EP3 - I'm the King of the World

What do you do when someone higher up the organization ladder requests something and doesn’t follow standard procedure. How to prevent this from happening in the future.

Jun 03, 2014•17 min

EP1 - Intro

In this episode we introduce the co-hosts of Layer 8 podcast

May 18, 2014•16 min
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