S2 E687: Encore Episode - Changing customer expectations and the UCE - podcast episode cover

S2 E687: Encore Episode - Changing customer expectations and the UCE

Apr 08, 202111 minSeason 2Ep. 687
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Episode description

Salesforce reports that customer expectations are changing! That means the time is right for you to deliver what Scott McKain has trademarked as the “Ultimate Customer Experience.” In today’s Project Distinct, he’ll reveal the first step to the UCE —it’s just considering what one would be for YOUR customer.

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