S2 E636: Encore Episode - Should your best customers get preferred treatment?
Feb 16, 2021•11 min•Season 2Ep. 636
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Episode description
When we read constant complaints about the preferential treatment and privilege that some receive — and how opposed to it that the general public seems to be — it begs an important question: Should some customers get preferential treatment over others? On today’s PROJECT DISTINCT, you’ll learn where Scott McKain stands on the issue, and why you should be teaching your team to treat customers wonderfully…but differently.
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