S2 E605: Encore Episode - What to do with the never-satisfied customer?
Jan 14, 2021•11 min•Season 2Ep. 605
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Episode description
Regis McKenna wrote about the “never-satisfied customer” — and, in today’s world of endless options, the problem is certainly exacerbated. On today’s PROJECT DISTINCT, Scott McKain looks at what we should do when a customer refuses to be satisfied with the products, services, and experiences that we are providing.
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