S2 E579: Encore Episode - Contagious Attitudes
Nov 24, 2020•11 min•Season 2Ep. 579
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Episode description
Whether we realize it or not, the attitude that we display to others is highly contagious. And, this naturally means that the attitudes we reflect to our customers helps set the tone for their experiences with us. Today, Scott McKain reveals new research on the critical importance of sending out “good vibes” and what it can mean to our customer and employee relationships.
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