S2 E551: Encore Episode - Why someone would never work in customer service again
Oct 10, 2020•13 min•Season 2Ep. 551
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Episode description
For those of us who make a living working on the customer experience, for a team member to totally reject that effort is sometimes hard to understand. On today’s PROJECT DISTINCT, Scott McKain looks at five reasons your colleagues may literally hate working in customer service - and what you can do as a leader to help them become better employees…and your organization deliver a higher level of experience.
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