S2 E537: Encore Episode - People first or process first?
Sep 26, 2020•11 min•Season 2Ep. 537
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Episode description
It’s almost “chicken and egg” — which comes first for your organization, department, or career: people or process? Do you put the process of creating and delivering your products or services ahead of the people you serve and work with — or do you put them ahead of the process? Scott McKain explores how cultural changes have impacted the way that leaders need to respond — and offers his choice — on today’s PROJECT DISTINCT.
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