S2 E430: Encore Episode - Ideas on the Ultimate Customer Experience
May 18, 2020•12 min•Season 2Ep. 430
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Episode description
Based on a visit to a famed California restaurant, Scott McKain asks us to consider what the “Ultimate Customer Experience ®” is for our respective businesses. On today’s PROJECT DISTINCT, he’ll outline why it’s important — and the specific steps to get started in delivering it!
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