99 - Jenn Shue - General Manager
Jenn Shue is a General Manager, Coach, and Advisory Board Mentor. What does she think contractors should focus on?
Dec 13, 2022•13 min
Profiles in Prosperity
Do you like stories about business? I do! I’m endlessly fascinated by the creative and innovative strategies business people employ to build their businesses. I love the stories of how businesses were started, bought, sold, grown, failed, and the stories of pitfalls and advances. They’re all interesting. As someone who runs a business and advises others who run businesses, I find the stories useful and informative as well as cautionary and inspirational.
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Episodes
98 - Mike Murphy - The Big Picture
Mike Murphy recently retired from a long successful career in our industry in both manufacturing and the trade press. Mike shares highlights from his career, and insights into our industry.
Nov 11, 2022•21 min
97 - Scott Mann - Operation Pineapple Express
Scott Mann is a former Green Beret, retired Lieutenant Colonel, best-selling author of Operation Pineapple Express, and Service World Expo 2022 Keynote Speaker. Scott shares a harrowing tale of a rescue mission in Afghanistan, and how the lessons learned relate to business management.
Oct 07, 2022•31 min
96 - Allison Bruce - Direct Mail: Stop Posting and Praying
Allison Bruce is the Vice President of Customer Success and Business Development for Customer Lobby. She and her team help service companies win more business through direct mail. Allison gives us tips to improve direct mail marketing.
Sep 06, 2022•16 min
95 - What You Don’t Know About Design Can Hurt You - Chanda Huff and Anthony Williams
Chandra Huff and Anthony Williams are talented members of the graphic design team at Service Nation. They give us three design ideas you need to know.
Aug 23, 2022•14 min
94 - KC Holcomb - Water Treatment and Conditioning
KC Holcomb is the Director of Business Development & National Accounts at Canature Water Group / NOVO Water Conditioning Products. KC talks with us about water conditioning solutions for homes and businesses, and shares some great ways plumbers and other contractors can offer these solutions to customers.
Aug 09, 2022•17 min
93 - Brynn Cooksey - The Air Doctor
Brynn Cooksey is owner and president of Air Doctors in Detroit, Michigan. In less than 3 years Brynn grew his company almost 6 times. How did he do that? Brynn also shares his unique method for acquiring talented technicians.
Jun 14, 2022•9 min
92 - Dale Sorrell - Buying a Business in the HVAC Industry
Dale Sorrell is the owner and president of Advantage Plumbing, Heating & Cooling in Stillwater, Oklahoma. A successful businessman with experience in a variety of companies and industries, Dale shares his experiences and insights on running a successful HVAC company.
May 30, 2022•17 min
91 - Jason Henderson - Contractor of the Year
Jason Henderson is the founder and president of Best Air Conditioning Plumbing Repair in Las Vegas, Nevada. Jason and his team recently were named “Contractor of the Year”. Jason shares what they’ve done for continued massive company growth.
May 10, 2022•17 min
90 - Ken Goodrich - Live from the Barefoot Roundtable
Ken Goodrich joins David Heimer live on stage at the Barefoot Roundtable in Palm Springs. Ken discusses merges and acquisitions in our industry, and gives advice for anyone buying or selling a business. Bonus: Ken gives his “secret” for weight loss.
Apr 19, 2022•29 min
89 - Patrick Lange - Sell Your Business!
Patrick Lange is the founder and owner of Business Modification Group and is an expert nation-wide business broker. Patrick has great tips for business owners who want to consider selling their businesses.
Mar 29, 2022•23 min
88 - Kristen and Justin Deese - When Your Business Partner Is Your Spouse
Kristen and Justin Deese are a married couple who have owned and operated multiple businesses together including Paradise Home Services in Florida. They are authors of the book When Your Business Partner is Your Spouse: How to Have a Successful Business AND a Happy Marriage. They share their story and some of their top tips for successfully operating a business with your spouse.
Mar 04, 2022•15 min
87 - Tracie Harper - The Sales Professional
Tracie Harper is Sales Manager at Daffan Mechanical, a skilled sales representative, and a great sales coach. Tracie recounts how she got started in the HVAC industry, explains how she built a sales team, and gives us three incredible tips for comfort advisors.
Feb 17, 2022•24 min
86 - Dave Rothacker - Top 3 Books of 2021
Dave Rothacker, the mighty master of business books, gives us his top three books of 2021, plus a few extra recommendations. Here’s what you should be reading!
Jan 25, 2022•20 min
85 - Danielle Putnam – 2021 Woman of the Year
This year Danielle Putnam was named Woman of the Year at Service World Expo. Danielle is President of The New Flat Rate and volunteered as President of Women in HVACR. Danielle talks about her career, the founding of The New Flat Rate, why flat rate pricing works so well, and getting more women involved in the trades.
Dec 19, 2021•20 min
84 - Brandi Szeker - Social Media For Your Business
Service Nation’s own social media expert, Brandi Szeker, joins us to discuss some simple strategies businesses can use to be effective on social media.
Nov 22, 2021•12 min
83 - Dan Cherrie - It’s Not Your Grandfather’s Kickoff Party
Dan Cherrie, General Manager of Quality Degree, is a very smart guy with a diverse background and a successful track record. Among the many things to admire about Dan is the unique annual kickoff meeting they developed at Quality Degree.
Nov 01, 2021•25 min
82 - Renee Lucas - Renee's Rules
Renee Lucas, co-owner of LCS Heating and Cooling in Indianapolis, tells us about her business and her top rules for success in the HVAC industry. You won’t want to miss it!
Oct 19, 2021•35 min
81 - Dirk Payne - Starting Over
Dirk Payne is the owner of Sunshine Plumbing & Backflow Prevention in Baton Rouge, Louisiana. Dirk shares his story of how a natural disaster completely destroyed his business, and how he rebuilt it into a thriving operation.
Sep 21, 2021•13 min
80 - Glen Wojcik - An Acquisition
Glen Wojcik is the owner of Pioneer Valley Environmental in Ware, Massachusetts. Glen joins us to share his experience with a recent acquisition and what he learned through the process.
Jun 25, 2021•15 min
79 - Tom Peregrino - Contractor of the Year
Tom Peregrino of Daffan Mechanical recently won the prestigious Contractor of the Year award. Tom joins us to discuss his unusual entry into the industry, his path to success, and how he gives back to his community. You won’t want to miss it!
Jun 08, 2021•25 min
78 - Mike O'Connell - PowerPay
Mike O’Connell is the Director of Strategic Accounts and Partnerships at PowerPay and has a deep understanding of the benefits of consumer financing. Mike joins us to discuss home improvement financing and some best practices for offering financing options to customers in our industry.
May 14, 2021•15 min
77 - Nancy O'Hare-Zika - Marketing Ideas You Need
Nancy O’Hare-Zika is owner of Yellow Dog Creative in Michigan, focusing on the marketing needs of companies in the skilled trades industry. Nancy shares some great low-cost ways to market your business, as well as sharing some current trends in marketing. You can contact Nancy through her website, https://yellowdogcreative.com.
Apr 16, 2021•22 min
76 - Nikolai Matveev - Cardinal Plumbing, Heating & Air
In 2005 Nikolai Matveev came to the USA speaking no English and with no experience in our industry. Flash forward to the present and he’s an owner of a large, successful Plumbing and HVAC business that he and his business partner started in 2013. How did he do it?
Mar 18, 2021•19 min
75 - Chandler Pernell - Building and Growing
Chandler Pernell is going to be a force in our industry. He joins us to share his story of how he joined our industry, how he transitioned his role within the family business, and his vision for the future.
Mar 01, 2021•23 min
74 - Dave Rothacker - Best Books of 2020
The Best Bibliophile returns to tell us about the top business books he read in 2020. And he has a special offer for listeners of this podcast.
Feb 11, 2021•18 min
73 - Colleen Keyworth - Woman of the Year
Colleen Keyworth is the 2020 Woman of the Year. Colleen is the Director of Sales and Marketing for Online Access, an HVAC web marketing company located in Michigan. Colleen has a multi-faceted perspective on the industry. She gives us a bit of her professional history, and helps us with ideas to improve employee recruiting.
Feb 02, 2021•16 min
72 - Tim Boudreaux - Tim’s Air Conditioning
In 1983 a young Tim Boudreaux started Tim’s Air Conditioning. Thirty-seven years later he sold it and is heading off into a well-funded, adventurous, and active retirement. In this episode Tim generously shares the story of his company and some of what he learned along the way including: his valued relationship with Lennox, Vicki LaPlant, Focus on the Future, an enterprising yellow page rep, moving to a bigger market, business processes, and more. Tim built a great company and Tim’s success is w...
Jan 12, 2021•15 min
71 - Lorri Allen - The Soundbite Coach
If you’re in business very long, you will eventually have an opportunity to interact with the media, for good or for bad. How you manage that interaction can make a big difference for your company. Lorri Allen, the Soundbite Coach, is an expert on all aspects of the modern media. You need to know what she can tell you.
Dec 23, 2020•26 min
70 - Lori Stickling - Covenant Plumbing
Lori and Delayne Stickling are growing their family business. This is definitely a company to watch. What are they doing to grow and improve?
Dec 08, 2020•17 min
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