139 - Jessica Young – If I Knew Then…

Jessica Young is the Operations Manager, and co-owner with her husband Doug, of Young Plumbing Services in South Carolina. Like many, Jessica entered the trades part-time to help her husband and then got sucked into a full-time job. Without a lot of business knowledge they struggled, but got growth and profitability after joining Service Nation Alliance. Jessica has become a knowledgeable, influential leader in the contracting world. She shares their inspiring story here, and gives us a preview of her upcoming presentation at Service World Expo.  In this episode you’ll hear:

• The value of industry connections
• How incorrect pricing caused Jessica and Doug to attend Service World Expo
• Why they joined Service Nation, and what that’s done for them
• Growing 30% per year
• Projecting the right company image
• How a degree in English pays off
• The important company culture at Young Plumbing Services
• Being a Service Nation Advisory Board Mentor and how that’s like a Homeschooling Parent
• A preview of Jessica’s speech at Service World Expo
• Why contractors should attend industry events
• Getting Women in The Trades