122 - Tom Piscitelli - T.R.U.S.T. Training and Consulting

Tom Piscitelli is a thought leader and top trainer in our industry, providing training for technicians, salespeople, dispatchers, CSRs, and business owners who provide HVAC, Plumbing, and Electrical Service. Tom's training is thoughtful, thorough, ethical, and extremely effective. In addition to training, Tom is an accomplished and respected author, speaker, and consultant. In this episode you'll hear from Tom and learn:

• How Tom Piscitelli got into our industry, grew his career, and ultimately decided to strike out on his own.
• How T.R.U.S.T Training and Consulting was formed and the services they provide now.
• Advice for Installers
• Advice for Service Technicians
• Advice for Office Team (dispatchers, CSRs, back office)
• Advice for Sales (comfort consultant, comfort advisor, project manager)
• Advice for the business owner
• Sales driven versus operations driven companies.
• Tom's training programs. How online training can help your team.
• How to contact Tom and T.R.U.S.T Training and Consulting.