24: More Empathy Might Be Making Things Worse
May 12, 2017•44 min•Ep. 24
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
User research expert Farrah Bostic joins the show to talk about empathy. That term is in the news a lot lately, and we go deep on its importance in design, how to grow it among product teams, and — very frankly — how it’s frequently misused.
For the best experience, listen in Metacast app for iOS or Android