In today’s program, we get some perspective on how one dealership is adapting to the professional chaos caused by the global pandemic while still delivering innovative precision solutions to customers.
In today’s Precision Farming Dealer podcast, we share excerpts from my conversation with Ray Asebedo, global agronomy lead for Topcon Agriculture who highlights some of the emerging technologies and precision objectives that farmers could capitalize on in 2020.
In the sixth and final podcast with AgriSync, Michael Kremer sits down with Casey Niemann, Founder of AgriSync, to discuss technology's role in the customer experience. Managing the customer experience has always been a priority, and sometimes a challenge, among companies that want to thrive.
In the fifth podcast with AgriSync, we talk about measuring the customer experience. If you can't measure customer experience, you can't manage it. In agriculture, customer experience largely depends on relationships and loyalty. When you actively manage your customer relationships and validate customer satisfaction, you'll have more control over obstacles and more insight into ways to improve your customers' experience.
In today’s program, we get some perspective on the challenges, motivation and expectations for rapidly expanding a precision farming department in a short amount of time.
In this segment, we look at how to deliver adverse communications. Giving customers good news is easy, but delivering bad news is not. In this podcast we start by talking about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers.
In this segment, we look at what it takes to provide superior remote support. As ag businesses grow, territories get larger, and customers have more demands, the ability to be physically present for customers becomes increasingly difficult. There simply aren’t enough hours in a day to provide the in-person support you would like. To take a closer look at this, we talk to the team at HTS Ag to explore what they are doing to support their customers whether they are 5 minutes or 5 hours away.
In the second podcast with AgriSync, we first talk about recruiting and hiring new ag employees and why it can often be so difficult, and then we dive into working with different generations in the workplace. What should you consider? What’s the big fuss about Millennials? And why are they different than working with other generations?
In today’s Precision Farming Dealer podcast, we're joined by Dr. Scott Shearer, ag engineering professor at Ohio State who will share a present day perspective on progressive ag technologies which are already influencing on-farm decision-making.
The first topic we explore is the customer experience. What is the customer experience? What is the difference between customer support and the customer experience? Where do you even start when trying to create the customer experience?
In today’s Precision Farming Dealer podcast, we share excerpts from my conversation with Patrick Christie, founder of Conservis, and Robert Lubben, digital lead for Rabo AgriFinance on some of the influential factors shaping the digital ag landscape, including the long-term strategy of precision partnerships and the outlook for data being the new cash crop.
In this episode of the Precision Farming Dealer podcast, we share excerpts from my conversation with Jim Henderson, executive partner with The Exemplary Group, where he shares insight into how dealers can embrace a shifting precision business model.
In this episode of the Precision Farming Dealer podcast, we share excerpts from conversations from the 2019 Farm Progress Show, from several precision farming manufacturers and dealers, who provide their perspectives of what it takes to succeed in the independent space, and where dealers and manufacturers are looking to take those business relationships in the future.
In today’s Precision Farming Dealer podcast, we're joined by Matt Miller, product specialist who shares how Butler Ag Equipment is bringing to market some new precision programs designed to connect with customers on an individual level, while also creating recurring revenue opportunities for the dealership.
In today’s Precision Farming Dealer podcast, we we share excerpts from our conversation with founder of the Machinery Advisors Consortium, George Russell, which highlighted a few of the short-term opportunities and why the current market could also force some dealers out of their comfort zone, based on customer demand for in-season services.
In today’s Precision Farming Dealer podcast, we share excerpts from my conversation with Nebraska Equipment's Sales Manager Kenny Pekarek. He shares details regarding the development and launch of a precision-specific internship program, to include the benefits to both the dealership and the student intern.
In today’s Precision Farming Dealer podcast, we share excerpts from my conversation with Andrew Olliver, marketing and communications leads for AEF who's covering the AEF’s short- and long-term plans for its increasing access to the compatibility database and improvements to its equipment conformance test.
In this episode of the Precision Farming Dealer podcast, we share excerpts from my conversation with Jon Eis, COO and Eric Hagenow, precision farming specialist with Eis Implement, covering the origins and expansion of the precision team.
In today’s Precision Farming Dealer podcast, we share excerpts from our conversation with Steven as part one of a discussion which will look at some of the ongoing dealer research being done by UBS into the ag technology market.
In today’s Precision Farming Dealer podcast we share excerpts from our conversation with Heather Hardy, precision farming coordinator with H&R Agri-Power, on onboarding new precision employees, preventing burnout and being a visible leader when recruiting new talent
In today’s Precision Farming Dealer podcast we we share excerpts from our conversation with Dr. Alex Thomasson, professor with the Department of Biological and Agricultural Engineering with Texas A&M University discussing which equipment manufacturers are ahead of the innovation game.
In today’s Precision Farming Dealer podcast we share excerpts from our recent visit to the 2019 National Farm Machinery Show where we invited companies to offer a perspective on how and when blockchain will emerge in ag.
In this episode of the Precision Farming Dealer podcast, we had the opportunity to visit with John Deere’s new production and precision ag director, Joel Dawson during the company’s recent Large Ag Integrated Solutions event in Orlando.
In today’s Precision Farming Dealer podcast we share a conversation with David McGavin, founder of Precision Seeding Solutions, from the 2019 Precision Farming Dealer Summit, to gain some overseas perspective on how dealers are developing their precision business, recruiting staff and accommodating customers' technology needs.
In today’s Precision Farming Dealer podcast we share excerpts from my conversation with Kevin Keenan, precision farming manager with Growmark FS, as we discuss the scope and diversity of the retailer’s precision service programs.
In today’s Precision Farming Dealer podcast we share excerpts from my conversation with Wilfried Aulbur, senior partner with Roland Berger, as we discuss the current and future progress of precision innovation, on both a national and global scale.
In today’s Precision Farming Dealer podcast, we're pleased to share a discussion between Lance Larsen, precision ag coordinator with Agtegra and Tony Kramer, product specialist supervisor with RDO Equipment Co. and host of the Agriculture Technology Podcast.
In today’s Precision Farming Dealer podcast, we're joined by Central Valley Ag's advanced cropping systems manager Keith Byerly and advanced cropping systems equipment manager Chris Winkelbauer to discuss their approach to customer retention, service excellence and product diversity.
In this Precision Farming Dealer podcast, we continue out discussion with the panel of precision farming dealers and their progressive customers who evaluate the essentials of a successful business partnership and explain technology needs vs. wants when it comes to products and service.
In today’s Precision Farming Dealer podcast we dig into the makings of a good dealer-farmer relationship, with a panel of 3 farmers and 3 precision equipment specialists to discuss their business relationships, chronicling solutions to adoption pain points, prioritizing technology needs vs. wants and the value of building two-way trust.
