¶ The Mysterious ”Why” Question
So, when you get to the mysterious why question, why on earth did that happen? Why did that worker do that? Why did they choose to do what they did? I want you to take a breath and pause for a brief second. Music.
¶ Uncovering Local Rationale
Hey everybody todd conklin pre-accident investigation safety moment when local rationale becomes apparent don't weaponize that information and use it as ways to hold workers accountable. Actually see that local rationale information as the place where your discovery should begin. When you're left with the why, why did they do that? Why could that, how did we get to a place where that could take place?
When you start to uncover those answers, that's not a reason to punish or to discipline or to hold accountable or to make an example of or whatever else you want to use on the negative side of that equation. That's actually a place to start the organizational discovery process.
¶ Understanding Local Rationale
Now, the key here is to understand that when you hear that local rationale, this is why this made sense to me at the time I did it. That's local rationale. When you hear that, that actually begins the process of understanding the much bigger, deeper issues that are involved in getting work done in your organization. And I hate to say it because it's probably painful, but there are always bigger, deeper issues involved in getting work done in your organization.
You know it and your people really know it. The important thing is to remember that when given the opportunity to become curious, like this is why I did that, or this is why this made sense to me, take that opportunity and actually exercise curiosity. Become smarter. That's the key. That's the key to everything is to become.
¶ Key to Everything: Becoming Smarter
So that's your entire life summed up into one little phrase, becoming smarter. If we can write that on all of our email signature lines, that would be an excellent addition to the world. When you hear that local rationale, I did it because this made sense to me at the time. Anytime, that's the part that you want to be curious about, not weaponize, but curious about, because that makes all the difference in the world. That's the safety moment. Short and sweet, baby. That's how we like it.
Learn something new every single day. Have as much fun as you possibly can. Be good to each other. Be kind to each other. And for goodness sakes, you guys, be safe. Music.